Is Firefish's high subscription fee draining your recruitment budget? Finding it challenging to navigate its clunky interface or generate dynamic reports? Perhaps you're struggling with its limited CRM functionality, marketing automation, and API integration? There's a better way to manage your recruitment process. Explore these top Firefish alternatives that offer a more user-friendly experience, advanced integrations, and superior CRM features, all at a cost-effective price.

Firefish Alternatives

100Hires

Attract, interview & hire
the best candidates faster

Tony Urban, CEO at Deckrobot, 11-50 employees

Overall Rating

5/5

Likelihood to Recommend

10/10

I've front loaded all my recruiting needs to 100hires :) Very intuitive to use. I'm not an HR person, thus, for me it's crucial that the tool is straight-forward to use yet powerful! Additionally, I really like that publishing job at 100hires automatically promotes it and gets you additional candidate leads

Powerful Applicant Tracking System with G Suite integration

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100Hires

100Hires is a very popular ATS among small and mid-sized companies, it holds numerous G2 badges, including 'Leader' in Recruitment Marketing and Candidate Relationship Management, 'Most Implementable' for Small-Business and Mid-Market, and 'Best Usability' across multiple categories. Ready to experience 100Hires? Get a demo or start your free trial today to see how 100Hires can optimize your hiring process. For more information on plans and options, check out our pricing page.

G2 rating: 4.8/5 based on 831 reviews.

Capterra rating: 4.9/5 based on 742 reviews.

1. Enhanced Candidate Sourcing and Outreach:

• Efficiently import candidates from LinkedIn, GitHub, and other platforms with a browser extension, improving sourcing speed and reach.
• Access up to 37% more personal emails and phone numbers using a multi-level contact finder, enabling more personalized outreach.
• Automated, multichannel follow-ups (emails, SMS) and email warmup features boost response rates and help maintain consistent candidate engagement.

2. Centralized Candidate Management:

• A comprehensive database keeps all candidate information accessible and organized, reducing duplicate communication.
• Track interaction history and application statuses in one place, ensuring that candidates are effectively moved through the pipeline.

3. Time Savings with AI-Driven Tools:

• AI-powered tools generate job descriptions, rank candidates, and screen resumes, streamlining administrative tasks so recruiters can focus on high-value activities.
• Automated candidate matching helps prioritize the best candidates, saving time on manual screening.

4. Automation to Streamline Workflows:

• Integrate Google or Outlook calendars for simplified scheduling across time zones, eliminating the hassle of manual interview coordination.
• Automate reminders, follow-ups, and candidate updates to maintain clear communication and optimize the hiring timeline.

100Hires Pricing:

100Hires offers three pricing tiers: Start at $75/month (billed annually) for companies with minimal hiring needs, supporting up to 3 jobs and 1 user. The Advanced plan, at $199/month, includes unlimited jobs, candidates, and users, plus features like automated emails and a custom domain. The Pro plan, at $399/month, adds advanced sourcing tools, contact enrichment, and onboarding support, ideal for sourcing passive candidates.

Jobdiva

JobDiva, founded in 2001, is an applicant tracking system based in Lebanon and Pakistan.

G2 rating: 4.7/5 based on 1158 reviews.

Capterra rating: 4.5/5 based on 1228 reviews.

Jobdiva's typical customers are primarily based in the United States (67.51%), with smaller shares in India (18.75%), Pakistan (4.08%), Canada (3.69%), and Mexico (1.26%). Key industries include Staffing and Recruiting (72%), Information Technology and Services (11%), Human Resources (9%), Management Consulting (2%), and Outsourcing/Offshoring (2%).

According to G2, 60% of customers have more than 1000 employees, and 40% have 51-1000 employees. Capterra reviews show 28.8% of customers with 51-200 employees, 22.4% with 1,001-5,000 employees, and smaller shares across other size categories.

Jobdiva Pricing:

JobDiva’s pricing begins at $100 to $200 per month, with custom pricing options available based on specific business needs.

Jobdiva Pros:

• User-Friendly Interface and Simplicity (mentioned 31 times): JobDiva is lauded for its intuitive and straightforward interface, ensuring ease of use for users across all levels of technical proficiency, significantly enhancing the user experience.
• Extensive Candidate Database and Talent Management (mentioned 9 times): The platform's vast database and effective talent management capabilities are highly valued for enabling efficient recruitment and streamlined talent acquisition processes.
• Seamless Integration with Job Boards and Tools (mentioned 8 times): JobDiva's ability to integrate effortlessly with various job boards and recruitment tools is appreciated for simplifying workflows and enhancing productivity.

Jobdiva Cons:

• Occasional Performance Issues (e.g., Slowness, Crashes) (mentioned 15 times): Users report occasional performance issues, including slowness, crashes, and lag, which can hinder productivity and user experience.
• Complexity and Learning Curve (mentioned 8 times): Some users find JobDiva's extensive range of features overwhelming, noting a significant learning curve and complexity in implementation.
• Limited Customization Options (mentioned 7 times): Users desire more customization options to tailor the system to their specific workflows or unique business processes.
• Issues with Search Functionality (mentioned 6 times): There are reports of challenges with the search functionality, including slow search results and inaccurate candidate matches.
• Integration and Compatibility Issues (mentioned 5 times): Users encounter difficulties with integration and compatibility with other systems or job boards, affecting workflow efficiency.
• Limited Mobile App Functionality (mentioned 4 times): The mobile app is noted to have limitations, restricting users' ability to perform certain tasks on the go.
• User Interface Could Be Improved (mentioned 4 times): While not a major concern, some users believe the user interface could be more modern or user-friendly.
• Customer Support Variability (mentioned 3 times): Mixed experiences with customer support, including variability in response times and effectiveness in resolving issues.
• Limited Reporting and Analytics Features (mentioned 3 times): Users seek enhancements in reporting and analytics for more detailed and customizable insights.
• Issues with Email Functionality and Notifications (mentioned 2 times): Some users experience problems with email functionality, including delays in submission emails and issues with mail merge.

Manatal

Manatal, founded in 2018, is an applicant tracking system based in Thailand that raised $5.1 million.

G2 rating: 4.8/5 based on 140 reviews.

Capterra rating: 4.6/5 based on 137 reviews.

Manatal's typical customers are primarily based in Indonesia (13.36%), with smaller shares in Malaysia (9.79%), India (9.12%), the United States (6.44%), and Uruguay (5.58%). Key industries include Human Resources (50%), Staffing and Recruiting (27%), Information Technology and Services (4%), Education Management (3%), and Computer Software (2%).

According to G2, 92% of customers have fewer than 50 employees, while 8% have 51-1000 employees. Capterra reviews show 36.8% of customers with 1-10 employees, and 36% with 11-50 employees, with smaller shares across other size categories.

Manatal Pricing:

Professional Plan: $19 per user/month, includes up to 15 jobs, 10,000 candidates, and unlimited hiring managers.
Enterprise Plan: $39 per user/month, offers unlimited jobs, candidates, hiring managers, and workflow automation.
Enterprise Plus Plan: $59 per user/month, includes all Enterprise features plus user groups, advanced reporting, single sign-on, open API, priority support, and beta feature access.
Custom Plan: Pricing on demand, includes all Enterprise Plus features with a dedicated account manager, phone support, custom features, integrations, and compliance reports.

Manatal Pros:

• Ease of Use and User-Friendly Interface (mentioned 28 times): Users appreciate the simplicity and intuitive design of Manatal, making it easy to navigate and adopt for teams without extensive technical expertise.
• Efficient Candidate Management and Tracking (mentioned 24 times): The ability to easily add, track, and manage candidates through the hiring process is highly valued, with features like drag-and-drop functionality and high-quality candidate profiles being particularly noted.
• Comprehensive Recruitment Features (mentioned 22 times): Manatal is praised for its wide range of recruitment tools, including job posting, sourcing, compliance, reporting, and the ability to create and customize career pages quickly.

Manatal Cons:

• Limited Customization Options (mentioned 22 times): Users desire more flexibility in customizing the UI, career pages, email templates, and reports. They also wish for more language options and the ability to personalize the application more extensively.
• Search Functionality Limitations (mentioned 18 times): There are requests for improvements in search capabilities, including the ability to find archived candidates, use boolean operators more effectively, and integrate advanced and boolean searches.
• Need for More Automation and Integration (mentioned 16 times): Users want more automation in communication with candidates and greater integration with job boards, social media, and other platforms. There's also a call for a mobile app for iOS and Android.
• User Interface (UI) and User Experience (UX) Concerns (mentioned 14 times): Feedback includes calls for a better UI design for easier navigation and addressing issues with the mobile version's usability, especially for users with larger fingers.
• Additional Features Requested (mentioned 12 times): Requests include the addition of scorecards for candidate evaluation, more dashboard widgets, the ability to call candidates directly from the app, and SMS messaging capabilities.
• Performance and Technical Issues (mentioned 10 times): Users report occasional lags, bugs, and glitches, including issues with the resume parser and social media enrichment tool.
• Limited Job Board Posting and Career Page Features (mentioned 8 times): Users note the job board posting feature is disabled during the free trial and express a desire for the ability to post to more job boards and add multiple locations to job listings on career pages.
• Data Management and Export Limitations (mentioned 6 times): Concerns include limitations on data export, especially the cost associated with downloading one's own data, and the desire for more data management features like mass emailing credits.
• Customer Support and Training (mentioned 4 times): While many users are satisfied with support, some note delays or desire for more proactive training and support, especially for non-English speakers.
• Pricing and Subscription Model Concerns (mentioned 2 times): A few users mention concerns about the pricing model, especially regarding the cost of additional features and the limitations of the free trial and basic subscription plans.

Recruiterflow

Recruiterflow, founded in 2016, is an applicant tracking system based in India.

G2 rating: 4.6/5 based on 104 reviews.

Capterra rating: 4.7/5 based on 318 reviews.

Recruiterflow's typical customers are primarily based in the United States (23.61%), with smaller shares in India (12.48%), Mexico (8.62%), the United Kingdom (6.85%), and Canada (4.82%). Key industries include Staffing and Recruiting (43%), Human Resources (31%), Information Technology and Services (6%), Education Management (2%), and Marketing and Advertising (2%).

According to G2, 52.2% of customers have 51-1000 employees, 43.5% have fewer than 50 employees, and 4.3% have more than 1000. Capterra reviews show 51.2% of customers with 1-10 employees, and smaller shares across other size categories.

Recruiterflow Pricing:

Base: $99/user/month, ideal for emerging agencies, includes unlimited jobs, unlimited candidates and contacts, a branded careers page, click-to-call and texting, and reporting.
Pro: $109/user/month, designed for agencies scaling their operations, includes all Base features, plus Chrome extension sourcing, access control, custom activities, campaign templates, multi-channel email and SMS campaigns, API access, and RF GPT.
Advanced: $129/user/month, tailored for agencies needing a comprehensive solution, includes all Pro features, plus recruitment and sales automation, bulk import via Chrome extension, auto disqualification, automation templates, AI-powered candidate matching, and custom user teams.

Recruiterflow Pros:

• Ease of Use and Intuitive Interface (mentioned 14 times): Users appreciate the straightforward and user-friendly design of Recruiterflow, highlighting its simplicity and the minimal training required to get started.
• Automation and Workflow Customization (mentioned 12 times): The ability to automate repetitive tasks and customize workflows for different recruitment processes is highly valued, saving time and enhancing efficiency.
• Comprehensive Candidate Tracking and CRM Features (mentioned 10 times): The combination of candidate tracking and CRM capabilities in one platform is seen as a major advantage, enabling users to manage the entire hiring process seamlessly.

Recruiterflow Cons:

• Limited Customization and Integration Options (mentioned 6 times): Users expressed a desire for more customization options to tailor the platform to their specific needs and workflows, as well as for more integrations with other tools and platforms.
• Issues with Mobile App and User Interface (mentioned 5 times): Some users reported that the mobile app could be improved for better usability, and others found the user interface to be confusing or lacking in certain areas.
• Challenges with Email Communications and Campaigns (mentioned 4 times): Difficulties were noted in managing email communications effectively, including issues with syncing, formatting, and the complexity of setting up automated campaigns.
• Difficulty in Managing and Tracking Data (mentioned 4 times): Users mentioned challenges in managing duplicate entries, tracking recruiter activities, and a desire for better reporting and analytics features.
• Glitches and Software Lags (mentioned 3 times): Some users experienced technical glitches and lags within the software, which could disrupt the workflow and require system restarts.
• Learning Curve for New Users (mentioned 2 times): New users may find the platform overwhelming due to its various features, though this is mitigated by available tutorials.
• Lack of a Comprehensive Dashboard (mentioned 2 times): Users would appreciate a dashboard that provides a daily overview of activities, interviews, and progress updates.
• Pricing Concerns (mentioned 2 times): While not a widespread concern, some users mentioned that the pricing could be more competitive, especially for smaller agencies or startups.
• Customer Support and Billing Issues (mentioned 1 time): There was a specific mention of dissatisfaction with customer support and billing practices, including a lack of transparency and responsiveness.
• Desire for More Advanced Features (mentioned 1 time): Some users are looking for more advanced features, such as AI-based functionalities, better job posting and candidate search capabilities, and enhanced email marketing tools.

Vincere

Vincere, founded in 2012, is an applicant tracking system based in Vietnam that was acquired by The Access Group.

G2 rating: 4.6/5 based on 402 reviews.

Capterra rating: 4.8/5 based on 345 reviews.

Vincere's typical customers are primarily based in the United Kingdom (29.87%), with smaller shares in Germany (13.56%), Australia (11.54%), Singapore (6.15%), and Indonesia (4.91%). Key industries include Staffing and Recruiting (83%), Information Technology and Services (7%), Accounting (2%), Human Resources (2%), and Banking (1%).

Capterra reviews show that 21.6% have 1-10 employees, 12.8% have 11-50 employees, and 9.6% have 51-200 employees, with smaller shares across other categories.

Vincere Pricing:

Vincere offers bespoke pricing for recruitment agencies, with plans starting at £85 per user per month for small agencies, which includes core CRM and ATS features. Mid-sized agencies pay £85-£150 per user monthly, with access to additional modules like TimeTemp for timesheets and basic analytics. Enterprise clients, at £150-£300+ per user, gain advanced features such as video outreach, custom dashboards, priority support, and custom integrations. Large agencies (50+ users) may qualify for volume discounts, with pricing influenced by user count, selected add-ons, and contract length.

Vincere Pros:

• User-Friendly and Intuitive Interface: Mentioned 25 times. Users appreciate Vincere's easy-to-navigate and intuitive platform, which facilitates a smooth workflow and quick adaptation for new users.
• Excellent Customer Support and Responsive Service Team: Mentioned 20 times. The responsiveness and helpfulness of the support team, including specific mentions of individuals, are highly valued by users.
• Comprehensive Features and Functionality: Mentioned 18 times. Vincere's wide range of features, including ATS and CRM capabilities, live lists, and integrations with LinkedIn and other tools, are highlighted as significant advantages.

Vincere Cons:

• Limited Customization and Flexibility: Mentioned 9 times. Users expressed a desire for more customization options, especially in reports and data input fields, to tailor the system more closely to their specific needs.
• Issues with User Interface and Navigation: Mentioned 7 times. Some users find the user interface clunky, not intuitive, or experiencing lag, impacting the overall user experience.
• Challenges with Onboarding and Training: Mentioned 6 times. The onboarding process and training materials, such as pre-recorded videos, were not always helpful or sufficient for users to understand the system fully.
• Problems with Data Management and Integration: Mentioned 5 times. Users reported difficulties with syncing emails, managing duplicate records, and integrating with external platforms like LinkedIn.
• Customer Support and Service Concerns: Mentioned 4 times. While some users praised the support team, others experienced slow response times, unhelpful solutions, or challenges in getting assistance for system setup and customization.
• Performance and Speed Issues: Mentioned 4 times. Some users experienced slow loading times, system lag, or delays in processing, affecting their workflow efficiency.
• Limited Reporting and Analytics Features: Mentioned 3 times. Users would like more advanced and customizable reporting and analytics features to gain deeper insights into their data.
• Difficulties with Email and Communication Features: Mentioned 3 times. There were comments about challenges in managing emails within the system and a desire for improvements in communication tools.
• Concerns Over Updates and New Features: Mentioned 3 times. While updates are generally seen as positive, some users felt overwhelmed by frequent changes or found that new features sometimes introduced bugs or disrupted existing workflows.
• Cost and Value Concerns: Mentioned 2 times. A few users mentioned concerns about the cost of the system, especially in relation to the value it provides and the charges for accessing data or additional training.

ZohoRecruit

Zoho Recruit, founded in 1996, is an applicant tracking system based in India that acquired ePoise.

G2 rating: 4.4/5 based on 1750 reviews.

Capterra rating: 4.5/5 based on 939 reviews.

ZohoRecruit's typical customers are primarily based in the United States (16.77%), followed by the Philippines (14.6%), India (12.62%), the United Arab Emirates (5.75%), and Nigeria (4.94%). Key industries include Staffing and Recruiting (33%), Human Resources (14%), Information Technology and Services (13%), Computer Software (5%), and Education Management (3%).

According to G2, 80% of customers have an unknown company size, while 16% have fewer than 50 employees and 4% have 51-1000 employees. Capterra reviews show 39.2% of customers with 1-10 employees, with smaller shares across other size categories.

ZohoRecruit Pricing:

ZohoRecruit offers Corporate HR and Staffing Agency recruitment plans:

Corporate HR Plans:

Free: Basic features, 1 active job.
Standard ($30/recruiter/month): 10 active jobs, adds sourcing, branded site, referrals, and reports.
Enterprise ($60/recruiter/month): 20 active jobs, includes AI matching, automation, and integrations.
Add-ons: Employee License ($10/month), Vendor Portal ($6/month), and Video Interviews ($12/job).
Staffing Agency Plans:

Forever Free: 1 active job.
Standard ($30/user): 100 active jobs, adds sourcing and ATS.
Professional ($60/user): 250 jobs, AI matching.
Enterprise ($90/user): 750 jobs, includes advanced customization.

ZohoRecruit Pros:

• User-Friendly Interface and Ease of Use (Mentioned 25 times): Many users appreciate the intuitive and easy-to-navigate interface, making it accessible for beginners and efficient for daily operations.
• Comprehensive Features and Customization (Mentioned 22 times): Users highlight the platform's wide range of features, including customizable pipelines, resume parsing, and automated workflows, which cater to various recruitment needs.
• Effective Candidate Management and ATS Capabilities (Mentioned 18 times): The ability to efficiently manage candidate information, track applicants through the hiring process, and integrate with job boards is highly valued.

ZohoRecruit Cons:

• Pricing Concerns for Small Businesses and Startups (Mentioned 6 times): Some users feel that Zoho Recruit could offer more competitive pricing or more affordable plans for small businesses and startups.
• Complexity and Learning Curve (Mentioned 5 times): New users find the platform overwhelming due to its wide range of features, indicating a steep learning curve and a need for more intuitive learning resources.
• Integration Challenges (Mentioned 4 times): Users have experienced difficulties with integrating Zoho Recruit with other tools and platforms, particularly in terms of resume parsing and email integration.
• Customer Support Issues (Mentioned 4 times): While some users are satisfied with the support, others have noted slow response times and inefficiency in resolving issues.
• User Interface and User Experience (Mentioned 3 times): Some feedback suggests that the user interface could be more modern and user-friendly, with a cleaner design and better navigation.
• Limited Customization and Flexibility (Mentioned 3 times): Users desire more customization options for modules and templates, and more flexibility in configuring the system to meet specific needs.
• Performance and Technical Glitches (Mentioned 2 times): Occasional technical glitches and performance issues, such as slow loading times and system freezes, have been reported.
• Limited Reporting and Analytics (Mentioned 2 times): There's a call for more robust reporting and analytics features to provide deeper insights and easier data management.
• Mobile App Limitations (Mentioned 2 times): The mobile app has been described as lacking in features and sometimes laggy, highlighting a need for improvement.
• Onboarding and Documentation (Mentioned 1 time): The onboarding process for new businesses can be slow, and there's a desire for more comprehensive and accessible documentation and training materials.

PCRecruiter

PCRecruiter, founded in 1998, is an applicant tracking system.

G2 rating: 4.4/5 based on 229 reviews.

Capterra rating: 4.3/5 based on 389 reviews.

PCRecruiter's typical customers are primarily based in the United States (85.93%), with smaller shares in Canada (8.23%), India (2.72%), Spain (1.55%), and Costa Rica (0.4%). Key industries include Staffing and Recruiting (47%), Human Resources (8%), Hospitality (4%), Hospital & Health Care (4%), and Information Technology and Services (3%).

According to G2, 50% of customers have fewer than 50 employees, with smaller shares across other size categories. Capterra reviews show 40.8% of customers with 1-10 employees, with smaller shares across other size categories.

PCRecruiter Pricing:

PCRecruiter requires at least two-year contract with the minimum price $2,000 per user.

PCRecruiter Pros:

• Excellent Customer Support and Responsiveness (mentioned 18 times): Users frequently highlighted the exceptional customer service and training provided by PCRecruiter, especially praising the responsiveness and helpfulness of the support team.
• User-Friendly and Easy to Navigate (mentioned 17 times): The software is praised for its intuitive, user-friendly interface, which allows users of various technical levels to navigate and manage recruitment tasks easily.
• Customizable Features and Flexibility (mentioned 15 times): Many users appreciate the software’s flexibility, allowing them to customize fields, views, and workflows to suit their unique processes.

PCRecruiter Cons:

• Outdated or Less-Intuitive User Interface (mentioned 18 times): Users noted that the interface appears dated or could be made more intuitive, with a learning curve to fully leverage the tool’s capabilities.
• Limited Email and Communication Features (mentioned 16 times): Many users expressed dissatisfaction with the email and mass communication capabilities, particularly with sending customized emails to multiple recipients and the lack of more advanced email formatting options.
• Complex Setup and Customization (mentioned 15 times): The customization process, including the initial setup, was seen as challenging, especially without specific guidance on how to tailor it to their needs.
• Search Function Limitations (mentioned 14 times): Users mentioned issues with the search functionality, including difficulty locating candidates or running specific queries effectively, which can slow down their workflow.
• Slow Feature Development and Delays (mentioned 12 times): The development and rollout of new features or improvements were sometimes slower than desired, especially for “quality of life” updates that could improve efficiency.
• Duplication and Data Management Challenges (mentioned 10 times): Users highlighted the ease of creating duplicate entries and the need for more robust data management tools, particularly for large candidate databases.
• Limited Reporting and Analytics (mentioned 9 times): Reporting features, while functional, were noted as lacking depth and customization, making it difficult to gather and interpret data effectively.
• Slow Load Times and Occasional Lag (mentioned 8 times): Some users reported slow load times, particularly during peak usage or after system updates, impacting productivity.
• Mobile App Limitations (mentioned 7 times): The mobile app was seen as lacking full functionality, with limited capabilities for managing tasks or accessing the full scope of information on the go.
• Limited Automation Capabilities (mentioned 6 times): Users felt there was room for improvement in automation features, such as enhanced triggers and workflows, which would better support recruiting processes.

RecruitCRM

RecruitCRM, founded in 2017, is an applicant tracking system based in India.

G2 rating: 4.8/5 based on 83 reviews.

Capterra rating: 4.9/5 based on 419 reviews.

RecruitCRM's typical customers are primarily based in India (14.44%), with smaller shares in the United States (14.36%), the Philippines (7.44%), the United Kingdom (7.27%), and the Dominican Republic (6.86%). Key industries include Staffing and Recruiting (49%), Human Resources (29%), Information Technology and Services (4%), Construction (2%), and Management Consulting (2%).

According to G2, 83.3% of customers have fewer than 50 employees, while 10% have 51-1000 employees, and 6.7% have more than 1000. Capterra reviews show 60% of customers with 1-10 employees, with smaller shares across other size categories.

RecruitCRM Pricing:

Recruit CRM offers three pricing tiers. The Pro plan, at €95 per user/month, includes basic features like AI resume parsing, GPT integration, and unlimited emails. The Business plan, at €135 per user/month, adds advanced tools such as automated email sequencing, resume formatting, and phone calling. The Enterprise plan, at €150 per user/month (annual billing), includes everything in the Business plan, with additional benefits like custom SLAs, dedicated servers, and a dedicated account manager. Discounts of up to 20% are available with yearly billing.

RecruitCRM Pros:

• Ease of Use and User-Friendly Interface (mentioned 21 times): Users appreciate the simplicity and intuitive design of RecruitCRM, allowing for easy navigation and minimal training time, making it accessible for both new and experienced users.
• Effective Customer Service and Support (mentioned 18 times): The responsive customer service team is highly valued, with users highlighting the team's willingness to assist via calls, video messages, and prompt responses to queries.
• Customizability and Flexibility (mentioned 16 times): RecruitCRM’s high level of customization, from fields to workflows, allows businesses to tailor the tool to their specific recruitment needs and processes.

RecruitCRM Cons:

• Reporting Limitations and Customization (mentioned 13 times): Users find the reporting tools somewhat limited and lacking flexibility, although updates to improve this feature are reportedly underway.
• API and Integration Constraints (mentioned 10 times): While RecruitCRM offers API integration, users noted that it's only available on higher-tier plans, increasing costs for small businesses.
• Email and Communication Features (mentioned 8 times): Users would appreciate enhancements like email sequencing and more flexible email template options for smoother communication.
• Search Functionality Issues (mentioned 7 times): The Boolean and advanced search functions could be improved to return more relevant results and support comprehensive keyword searches.
• Occasional Lag or Slow Performance (mentioned 6 times): Some users experience slowdowns during peak usage, although the support team addresses these issues promptly.
• High Cost for Smaller Businesses (mentioned 5 times): The per-user pricing can be a burden for small businesses, especially if they don't fully utilize all available features.
• Duplicate Data and Record Management (mentioned 5 times): There are instances where the system allows duplicate entries, particularly when uploading contacts, making data management challenging.
• Customization Limitations (mentioned 4 times): While customizable, some backend aspects remain fixed, restricting users from fully tailoring the tool to their unique workflows.
• Dashboard and UI Improvements (mentioned 4 times): Users would like an improved dashboard view, especially for accessing notifications and Kanban view enhancements for bulk candidate actions.
• Missing SMS and Texting Features (mentioned 3 times): Some users wish for integrated SMS functionality to enhance candidate communication directly within RecruitCRM.

iSmartRecruit

iSmartRecruit, founded in 2013, is an applicant tracking system based in India.

G2 rating: 4.8/5 based on 49 reviews.

Capterra rating: 4.6/5 based on 134 reviews.

iSmartRecruit's typical customers are primarily based in India (29%), followed by Mexico (10.55%), the United States (8.39%), South Africa (7.37%), and the United Kingdom (6.95%). Key industries include Human Resources (33%), Staffing and Recruiting (31%), Information Technology and Services (13%), Computer Software (6%), and Business Supplies and Equipment (4%).

According to G2, 60% of customers have fewer than 50 employees, while 36.7% have 51-1000 employees, and 3.3% have more than 1000. Capterra reviews show 35.2% of customers with 1-10 employees, and 19.2% with 11-50 employees, with smaller shares across other size categories.

iSmartRecruit Pricing:

iSmartRecruit offers pricing starting at $29, with costs determined on a quote-based system. The platform features five distinct plans: Startup, Professional, Starter, Growth, and Pro. A free trial is also available for potential users to explore the software's capabilities before making a commitment.

iSmartRecruit Pros:

• Responsive Customer Support and Customization (mentioned 15 times): The support team is highly valued for its responsiveness, along with the platform's extensive customization options, enabling users to tailor the system to meet specific recruitment needs.
• Ease of Use and User-Friendly Interface (mentioned 12 times): Users appreciate the intuitive design, which simplifies navigation for recruiters and hiring managers, making the recruitment process smoother and more efficient.
• AI-Powered Profile Matching (mentioned 10 times): The AI-driven profile matching effectively identifies the best candidates for open positions, saving time and enhancing alignment between candidates and job roles.

iSmartRecruit Cons:

• Limited Customization Options for Reports (mentioned 9 times): Users expressed a desire for more customization in report generation to tailor insights better to their needs.
• Initial Training Requirement (mentioned 7 times): Many users felt that live training or initial setup assistance is necessary to fully leverage the platform’s features and maximize its benefits.
• Occasional Slowness and Technical Issues (mentioned 6 times): Some users noted instances where the platform is slow to load, experiences glitches, or occasionally crashes, impacting workflow.
• Limited Integration Options (mentioned 5 times): Users would like more integrations, specifically with job boards, Google Suite, Zoom, and candidate assessment tools, to enhance recruitment functionality.
• Hosting on iSmartRecruit’s Domain (mentioned 3 times): A few users would prefer job pages to be hosted on their own domain rather than an iSmart URL.
• Single Document Upload Limitation (mentioned 3 times): Users noted that only one document can be uploaded per candidate profile, which restricts document management.
• Candidate Matching Algorithm Improvement (mentioned 2 times): The algorithm for matching candidates with job requirements could be refined for better accuracy and relevance.
• Lack of Self-Service Registration for Clients and Candidates (mentioned 2 times): Users suggested adding a self-service portal feature to allow clients and candidates to create profiles independently, generating automatic leads.
• Minor User Interface and Usability Issues (mentioned 2 times): Some users mentioned minor issues with UI flexibility, such as adjusting screen layout, and suggested additional language options, including French.
• Desire for More Robust API Integration (mentioned 2 times): A few users noted that more detailed API integration options would enhance connectivity with other systems.

TrackerRMS

TrackerRMS, founded in 2005, is an applicant tracking system that raised $917.5K.

G2 rating: 4.6/5 based on 125 reviews.

Capterra rating: 4.7/5 based on 186 reviews.

TrackerRMS's typical customers are primarily based in the United States (34.04%), with significant shares in the United Kingdom (24.36%), Canada (19.75%), India (12.61%), and the Philippines (2.22%). Key industries include Staffing and Recruiting (73%), Computer Software (10%), Management Consulting (6%), Information Technology and Services (4%), and Legal Services (2%).

According to G2, 53.3% of customers have fewer than 50 employees, 13.3% have 51-1000 employees, and 30% have more than 1000. Capterra reviews show 12.8% of customers with 1-10 employees and 13.6% with 11-50 employees.

TrackerRMS Pricing:

This company’s primary plan starts at $80 per user/month, offering an ATS, CRM, recruitment, sales, marketing features, and reporting. Additional optional plans are available:

Automation Plan: $16 per user/month
Back Office Plan: $16 per user/month
Collaboration Plan: $16 per user/month
These add-ons provide extended functionality tailored to specific needs.

TrackerRMS Pros:

• User-Friendliness and Intuitive Interface (mentioned 10 times): TrackerRMS is praised for its ease of use, intuitive layout, and simple navigation, making it accessible to both experienced and new users in recruitment.
• Outstanding Customer Support (mentioned 9 times): Users highlight the responsive, helpful, and knowledgeable support team, with specific mentions of dedicated support representatives who provide real-time assistance.
• High Customizability (mentioned 8 times): TrackerRMS offers extensive customization options, including custom fields, reports, and layouts, allowing teams to tailor the tool to their unique recruitment workflows and data needs.

TrackerRMS Cons:

• Slow Performance and Loading Delays (mentioned 8 times): Users report that TrackerRMS can be slow to load, particularly if their internet connection is unstable. Occasional lags are also noted when navigating the dashboard or saving tasks.
• Limited Flexibility in Customization and Fields (mentioned 7 times): Users wish for more control over customization, including modifying standard fields, creating custom reports independently, and changing layout options without needing customer support assistance.
• Complex Reporting Tools (mentioned 6 times): Many find the reporting functionality non-intuitive and difficult to use, requiring extensive setup or support intervention to generate meaningful reports.
• Occasional System Bugs and Errors (mentioned 5 times): TrackerRMS occasionally experiences bugs, such as unsaved data or duplicate candidate entries, leading to inefficiency and frustration.
• High Learning Curve for Advanced Features (mentioned 5 times): Users mention a steep learning curve for certain features, such as report building, templates, and integrations, which requires extra training to fully utilize.
• Excessive Steps for Certain Tasks (mentioned 4 times): Users note that tasks like saving or updating information involve multiple steps, which can slow down workflow and make the process feel cumbersome.
• Issues with Candidate Data Parsing (mentioned 4 times): TrackerRMS sometimes does not accurately parse resumes, leading to missing or incomplete candidate information that requires manual correction.
• Limited Integrations with External Tools (mentioned 3 times): Users express a desire for better integration options, especially with platforms like LinkedIn, third-party calendars, and payroll systems.
• Time Zone and Regional Limitations (mentioned 3 times): Some users, especially those outside North America or in unique time zones, experience limitations with TrackerRMS’s time settings or calendar functionalities.
• Inconsistent Customer Support Response Times (mentioned 3 times): Although generally positive about support, a few users note occasional delays or variations in the quality of help they receive, particularly in response times for certain issues.