Yes, 100Hires connects to Twilio. Once you link your Twilio account, you can call and text candidates straight from the candidate profile, and the whole conversation lands on their timeline.
You bring your own Twilio account, so you keep your phone numbers and pay Twilio usage rates directly. Calling and texting sit next to the resume, the notes, and the pipeline stage, instead of in a separate app.
Candidates answer a text or a call long before they open your email
A call or a text reaches a candidate far faster than an email that sits unopened for a day. The problem was never the message. It was the channel, and the tab you had to leave to use it.
Run a separate texting app on the side and the conversation scatters. Half of it lives on a personal phone, the rest in an inbox, and none of it on the candidate record where the next recruiter looks.
What does a Twilio integration do in an ATS?
Twilio supplies the phone numbers and the network that carries the calls and texts. The integration is the layer that lets a recruiter dial and message candidates from inside the hiring system, then keeps every call and text attached to the right candidate record.
Without it, texting and calling happen in a separate tool, and the history never makes it back to the people making the hiring decision. With it, the conversation and the candidate file stay on the same screen.
For automated multi-step outreach across channels, calling and texting feed into the broader candidate engagement platform, where email, SMS, and voicemail run as one sequence.
How 100Hires and Twilio compare to a typical ATS
Most applicant tracking systems can send a templated email. Calling from the candidate profile, two-way texting, and your own Twilio account are where they stop and 100Hires keeps going.
This compares 100Hires with the basic messaging built into a typical ATS, not an enterprise contact-center suite.