Office Supervisor Job Description template and pdf with duties [2024]

Job summary 1

As a member of the facilities team, the Office Supervisor will assist in running an efficient and effective front office operation, providing employee and guest support in the Company’s HQ Welcome Center. The office manager will work to provide general administrative and event support for the Company’s HQ, from management of front desk and coordination of front desk coverage, employee and guest support to overall office event support. In addition, the Office Manager organizes, processes, and coordinates activities and information related to successful completion of facilities projects in partnership with the Facilities Supervisor.

Duties & Responsibilities 1

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Responsible for communicating effectively with all staff and providers regarding policies, procedures, forms, changes, and requirements.
Ensures all staff adheres to compliance regulations, FHMG policies and procedures particularly in the areas of data entry, insurance, licensing, timekeeping.
- Monitors staff’s time and attendance and performs adjustments prior to payroll deadline. Tracks and reports providers’ paid leave and continuing medical education according to contract.
- Ensures employees are engaged, appreciated and encouraged by sharing survey data, creating action plans and making progress on the action plans.
- Responsible for leading the staff to provide excellent patient experience; develop and implement initiatives to continuously enhance the patient experience.

Requirements & Skills 1

Bachelor’s degree and zero (0) year healthcare experience, or
- Associate degree and one (1) year healthcare experience, or
- High school degree (or equivalent) and two (2) years healthcare experience.
- Prefer 1 plus years of medical office leadership experience

Job summary 2

The Office Supervisor will manage activities and efficiently utilizes resources of office administrative staff and equipment in order to meet or exceed customer expectations and to achieve facility and company goals.

Duties & Responsibilities 2

Supervise team to meet departmental goals and ensure policies and procedures are in compliance.
Prepares and plans daily utilization of resources to ensure a consistent and efficient operation.
Evaluate office production, revise procedures or devise new methods to improve efficiency of work flow.
Manage supervisory responsibilities such as; hiring, training, performance appraisal, and employee development.
Implement procedures and policies to ensure compliance with company practices.
- Utilize programs for training and education to motivate employees to improve performance and quality of work processes.
- Communicates with internal and external customers and suppliers as required to ensure a common understanding and establish customer/supplier relationships.
- Supervise the maintenance of office equipment as required to maximize productivity and minimize equipment downtime.

Requirements & Skills 2

High School diploma or equivalent.
Effective organizational, planning and prioritization skills.
Proficient using MS Office applications (Word, Outlook, PowerPoint, and Excel).
Excellent verbal, written and interpersonal communication skills.
Demonstrated Leadership and supervisory capabilities.
- Bachelor’s degree in transportation, business or related area.
- Knowledge of local applicable collective bargaining agreements.
- Experience in the transportation industry.

Job summary 3

The Office Supervisor assists with the management and coordination of patient care services provided in the office to assure high quality care and efficient service to patients.

Duties & Responsibilities 3

Assists in the recruitment process under the direction of the Practice Administrator in selecting, orienting, and training staff to ensure practice goals and objectives are met, resulting in quality care and optimum performance.
Assists with oversight of daily operations and services by actively problem-solving and communicating essential data to physicians and staff to assure services are effectively rendered in an efficient working environment.
Establishes and maintains a regulatory/compliance environment by following organizational policy and procedures and ensures that mandatory training programs are effectively implemented to ensure compliance to state, local, and federal standards and regulations.
Manages and develops employees by delivering effective and timely coaching and counseling sessions with direction from the Practice Administrator by following established policies and procedures to increase productivity, increase retention, reduce turnover to create a cohesive and productive working environment which corresponds with the practice’s goal of high quality care and service.
- Performs other duties as assigned.
- Proactively supervises the information and patient flow among the patients, physicians, staff, and departments to monitor and maximize activity while assisting members of the management team in overseeing the office/hospital schedules to maximize schedule capacity.
- Supervises facilities and equipment by maintaining appropriate contacts to resolve issues and ensure a safe working environment for physicians and staff.

Requirements & Skills 3

High school graduation or equivalent; Bachelor's degree preferred.
3 years progressive experience in a health care setting; experience working with physicians.
Organizational, problem-solving, interpersonal, oral and written communication skills; knowledge of healthcare and CPT coding regulations.

Job summary 4

An Office Supervisor supports store operations by supervising the Guest Service Office. Processes customer sales, processes payment transactions, answers phones and schedules deliveries.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

The Office Supervisor is responsible for the order processing, administrative, customer service, and accounting functions of a distribution center.

Duties & Responsibilities 5

Requirements & Skills 5

High school diploma, GED or equivalent, required
Associate’s degree in related field, preferred
3-5 years as an office supervisor/manager, required

Job summary 6

The Office Supervisor is responsible for supervising, coordinating and directing work flow and functions of personnel to facilitate safe and efficient work flow and practices. Ability to operationalize, solve problems, make decisions and develop systems and processes for successful integration and implementation. Seeks guidance from management for unusual or unanticipated circumstances that require deviation from financial/operational policies and standards of practice. Reports to the designated Manager.

Duties & Responsibilities 6

Plans, develops and organizes services and activities to support medical practices.
- Provides timely and appropriate resolution to patient, customer, physician, personnel, vendor and organizational concerns or complaints.
- Provides leadership and guidance to support daily operations.
- Performs other duties as assigned.

Requirements & Skills 6

College degree in a related field and/or 3–5 years healthcare/management experience preferred.
Possess excellent leadership, communication, and analytical skills with the ability to plan, supervise, establish and maintain a professional work environment.
Ability to identify problems and implement solutions for daily operations.
- Interpersonal and leadership skills necessary to supervise and delegate tasks to personnel.
- Technical and professional knowledge unique to the business and/or clinical operations of the designated services (Financial, Human Resource, Information Systems, Risk, Governance, Regulations, Planning and Marketing).
- Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

Job summary 7

The Office Supervisor is responsible for overseeing Physical Medicine front office operations, including organizational, clerical and secretarial duties, with an emphasis on patient scheduling. He/she employs effective strategies and excellent customer service to meet the needs of patients and clinical staff. He/she monitors and addresses quality issues, determining optimal work flows to maximize front desk staff efficiency.

Duties & Responsibilities 7

Promote the mission, vision, and values of SCL Health, and abide by service behavior standards.
Manage staff schedules in conjunction with the Operations Supervisor and Director of Physical Medicine.
Direct patient scheduling, develop and implement mechanisms to ensure maximum quality and productivity.
- Supervise front office personnel; responsible for comprehensive initial and ongoing training; provide guidance and feedback.
- Serve as Liaison between therapists and Patient Access Service Center; resolves questions regarding insurance verification and order management.
- Consistently provide excellent customer service to patients, providers and support staff to facilitate smooth daily operations and resolve problems.

Requirements & Skills 7

High School Diploma or G.E.D. equivalent, required
One (1) year experience relating to medical insurance or knowledge of medical terminology and previous hospital admissions experience, required
- Associate’s or Bachelor’s degree, preferred
- Basic Life Support (BLS) certification, preferred
- One (1) year of office management experience, preferred

Job summary 8

The Office Supervisor, under the direction of the Practice Manager, Practice Administrator, Associate Director, or Director, is responsible for the overall success of one or more assigned medical practices at one or more locations with one or more providers. This position provides the leadership, direction, administration, and coordination of all medical office activities except those directly involving professional medical judgment.

Duties & Responsibilities 8

Requirements & Skills 8

Bachelor’s degree
Experience with Microsoft Outlook, Word, Excel and PowerPoint
Attention to detail and the ability to balance multiple tasks simultaneously
Excellent communication, interpersonal and organizational skills
- Professional, diplomatic communication
- Flexible attitude and schedule
- Experience with scheduling, event planning, project management and providing customer experience

Job summary 9

The Office Supervisor is distinguished from lower level classifications by supervisory responsibilities for up to 6.0 full-time equivalent subordinates. Supervision is within a judicial district, probation department or division.

Duties & Responsibilities 9

Assists the administrative authority in the management of the office administrative work, general accounting and fiscal functions for the department or division including, but not limited to: processing invoices and vouchers, preparing monthly expenditure reports, budget monitoring and compiling year-end summaries.
Manages the Human Resources functions for the department or division including but not limited to: employee file management, payroll processing including balancing leave accruals, contract administration, benefit liaison, recruitment functions, performance appraisal distribution and collection.
Conducts new employee orientations to ensure employees gain an understanding of benefit plans and enrollment provisions. Counsels employees (and potential employees/applicants) on plan provisions so that individuals can make informed benefit decisions.
May develop and/or communicate administrative policies, directives, rules and regulations.
Functions as liaison for the department or division to resolve concerns and complaints from the public and employees.
- May conduct management projects to strengthen and improve various administrative services for the department or division. Recommends changes or findings to the Administrative Authority.
- Performs other duties as assigned.
- Compiles statistical data and helps provide analysis for planning purposes. May be asked to present findings, provide input and participate in projects to forecast and monitor budgets.

Requirements & Skills 9

Bachelor’s degree (B.S. or B.A.) in business, public or court administration from a four-year accredited college or university and two years of directly related experience
Three or more years of directly related experience is required. Supervisory experience is preferred.

Job summary 10

We are looking for an Office Supervisor.

Duties & Responsibilities 10

Requirements & Skills 10

High school or GED plus five (5) years, including one (1) in a supervisory capacity, in fields providing the required knowledge, skills and abilities and associated with such positions as administrative secretary or office manager; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Must be available to work evenings, nights, weekends, holidays, and overtime when required to meet operational needs.

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