Client Services Coordinator Job Description
Job summary 1
We are looking for a Client Services Coordinator to assist in the project management of integrated campaigns across multiple brands. In close partnership with the Manager, this position supports all elements of the campaign cycle; including SOW transitions & kick-off notes, management of end-to-end planning, providing weekly status updates, KPI monitoring, metric reporting needs, and assistance in check-in/wrap-up conversations. The ideal candidate is extremely detail-oriented, is effective in juggling multiple timelines and resource needs, and is skilled in navigating and motivating cross-functional teams in servicing campaign needs.
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Job summary 2
The Client Services Coordinator provides general administrative support to an office or group of sales professionals. Responsible for preparing proposals, presentations, and communication materials. Coordinates the distribution of internal and external marketing information.
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Job summary 3
The Client Services Coordinator manages and coordinates assigned client accounts to ensure that deadlines are met. Ensures lines of communication internally and with clients are kept open. Processes incoming work and/or generates technical reports as efficiently as possible. Works according to policies and general objectives as defined by senior management.
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Job summary 4
The Client Services Coordinator position is a multi-faceted role with an overarching focus: to help deliver high-value, game-changing results to our clients. On a day-to-day basis, this position collaborates with functional group team members across Finance, Sales, Engineering, and Product, as well as managing external vendor scope and delivery. This individual will provide structure and organization through a project’s life cycle and consistently deliver all software and research solutions specific to virtual content on time and within budget.
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Job summary 5
The primary duty of the Client Services Coordinator is to communicate directly with customers & carriers to coordinate incoming deliveries and outgoing shipments.
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Client Services Coordinator position including but not limited to Client Concierge for coordinating and managing travel accommodations for both personal and professional travel, entertainment, and reservation requests, and all day-to-day needs.
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Job summary 7
We seek a Client Services Coordinator. The ideal candidate will be organized and detail-oriented with excellent interpersonal, communication, problem-solving, and technology skills.
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Job summary 8
The Client Services Coordinator provides program support, performs billing functions, and performs other administrative duties. This position requires independent project management around program support with minimal supervision.
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Job summary 9
The Client Services Coordinator will be responsible for functions related to Program Manager relationship management, audit services, and program analytics. The Client Services Coordinator will be responsible for maintaining a close working relationship with Program Manager to maintain compliant, operational transparency between the client and Client Services.
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Job summary 10
We are looking for a Client Services Coordinator to join the team. The role will report to the Strategy & Client Services Manager and be responsible for helping to ensure the success of all performance marketing campaigns, as well as building the pipeline. A drive to deliver unparalleled customer service to prominent clients, along with an ability to scale our offerings, are must-haves for this role.
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Frequently asked questions
What is the role of a client services coordinator?
A Client Services Coordinator is responsible for managing the interactions between an organization and its clients or customers. The role of a Client Services Coordinator may vary depending on the organization and industry but typically includes the following responsibilities:
Client Management: Building and maintaining positive relationships with clients and providing high-quality customer service to meet their needs.
Communication: Serving as the primary point of contact for clients and coordinating communication between clients and other departments within the organization.
Sales and Marketing: Promoting services or products offered by the organization and making sales to potential clients.
Support: Providing support to clients and resolving any issues or concerns that they may have.
Coordination: Coordinating with various departments within the organization, such as finance, operations, and production to ensure timely and accurate delivery of services or products.
Documentation: Maintaining accurate records of client interactions, sales, and customer service activities.
Reporting: Providing regular reports on client service activities, including client satisfaction, sales performance, and customer service metrics.
Training: Training new staff members on client service procedures and providing ongoing support to staff members as needed.
Overall, the role of a Client Services Coordinator is to ensure that clients or customers receive high-quality service and support from the organization. This includes managing client relationships, coordinating communication between clients and the organization, and ensuring that services or products are delivered on time and meet client expectations.
Who does a client services coordinator work with?
A Client Services Coordinator works with a variety of individuals and departments within an organization, as well as external parties. Some of the key stakeholders that a Client Services Coordinator may work with include:
Clients or Customers: A Client Services Coordinator works directly with clients or customers to build and maintain positive relationships and provide high-quality customer service.
Sales and Marketing Department: A Client Services Coordinator may work with the sales and marketing department to promote services or products offered by the organization and make sales to potential clients.
Operations Department: A Client Services Coordinator may work with the operations department to coordinate the delivery of services or products to clients, ensuring that they are delivered on time and meet client expectations.
Finance Department: A Client Services Coordinator may work with the finance department to manage client accounts, handle billing and invoicing, and ensure that payments are received on time.
Support Staff: A Client Services Coordinator may work with support staff, such as customer service representatives or technical support staff, to resolve client issues or concerns.
Management: A Client Services Coordinator may work with management to develop and implement client service policies and procedures, set goals and objectives, and report on performance metrics.
External Vendors or Contractors: A Client Services Coordinator may work with external vendors or contractors to coordinate the delivery of services or products to clients.
Overall, the role of a Client Services Coordinator requires working closely with various departments and stakeholders to ensure the efficient delivery of services or products to clients or customers, while maintaining high levels of client satisfaction and loyalty.
