Operations Supervisor Job Description

Job summary 1

Are you interested in an exciting and unique opportunity to become part of a dynamic operation that is an important part of the Bank's function? The Cash Services department is looking for an Operations Supervisor. Reporting to the Cash Services Director, you will have responsibility for the High-Speed Processing Operation and staff while ensuring compliance with Treasury and Board of Governors regulations and internal controls and procedures. You will be suited for our role if you are self-motivated, operationally minded, enjoys working in a fast-paced environment, are vested to become a thought leader, and ability to balance compliance and productivity demands and motivate staff to achieve this balance as well.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Operations Supervisor is responsible for managing a region and all the providers within that area. They will build relationships with all providers and continually strive to reduce costs while increasing customer and provider satisfaction. The Operations Supervisor works to fill areas of opportunity, deal with underperforming and outstanding providers and monitor existing providers regularly.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

We are looking for an Operations Supervisor. Are you known for your leadership skills? Are you passionate about delivering excellent logistics services? If so, we have an opportunity that would allow you to manage the cost-efficient movement of shipments and supervise operations personnel.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

We are currently seeking an Operations Supervisor to impact the organization by contributing to the continued growth and profitability of the Company by maintaining the highest standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. The Operations Supervisor provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

As the Operations Supervisor, you will have the opportunity to support the branch in an assistant branch manager role, by working with the Branch Manager to ensure efficient daily operation of the bank branch and staff. You will use your knowledge and skills to serve as a subject matter expert on branch operations, provide training and guidance to staff in these areas, and promote an environment of operational excellence.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

We deliver unparalleled excellence to our customers, and our Operations Supervisor is the first line of leadership in delivering that excellence. Can you envision yourself serving as the frontline connection between business success and employee engagement? Do you have the skill set to ensure optimum levels of productivity while maintaining a safe work environment for all associates? If so, keep reading.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

An Operations Supervisor is a key leader supporting the Management team in planning and driving store execution and performance while building consumer loyalty to Company through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Operations Supervisor leads and supervises Assistant Operations Supervisors. As the Operations Supervisor, you will design and organize program service delivery systems for their assigned work area. As the Operations Supervisor, you will be responsible for promoting and supporting the mission and treatment philosophies of a client population represented by diverse cultures and needs, which require continued attention to ensure that dignity and respect are maintained in the process of providing a safe and secure setting.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

We are looking to hire an Operations Manager who will manage staff and processes to ensure exceptional customer service. Introduces and maintains self-directed work initiatives.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

The Operations Supervisor is responsible for directing and administering the operational efforts of the branch. He or she ensures that established operational and security policies and procedures are followed. He or she is also responsible for training, directing, and supervising branch operations staff. The Operations Supervisor ensures that customers are promptly and professionally served and provides general bank information and cross-sells services. He or she is responsible for the business development and marketing of existing and prospective accounts.

Duties & Responsibilities 10

Requirements & Skills 10

Frequently asked questions

What does an operations supervisor do daily?

An operations supervisor is responsible for overseeing the day-to-day operations of a business or organization. Some of the key duties of an operations supervisor may include:

Supervising employees and managing their work performance and productivity

Ensuring that production and service delivery targets are met or exceeded

Identifying areas for improvement in operations and implementing process improvements

Managing inventory and supplies to ensure that they are adequate for production needs

Managing budgets and ensuring that expenses are within approved limits

Analyzing operational data to identify trends and opportunities for improvement

Ensuring that safety protocols and regulatory requirements are met or exceeded

Communicating with other managers and stakeholders to coordinate operations and resolve issues.

What skills do you need to be an operations supervisor?

Some of the key skills required for an operations supervisor may include:

Leadership skills: An operations supervisor should be able to lead and motivate employees to achieve their goals and objectives.

Communication skills: An operations supervisor should be able to communicate effectively with employees, customers, and stakeholders, both orally and in writing.

Analytical skills: An operations supervisor should be able to analyze operational data and make informed decisions based on that data.

Problem-solving skills: An operations supervisor should be able to identify problems and develop effective solutions to address them.

Time management skills: An operations supervisor should be able to prioritize tasks and manage their time effectively to ensure that operations run smoothly and efficiently.

Technical proficiency: An operations supervisor should be familiar with the equipment and tools used in the business or organization, as well as any relevant software or technology used to manage operations.

Flexibility: An operations supervisor should be able to adapt to changing circumstances and be open to new ideas and approaches.

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