Practice Administrator Job Description

Job summary 1

We're seeking a Practice Administrator to oversee practice operations and supervise office support staff. The Practice Administrator will report to the Practice’s Managing Principal and will directly assist with successfully running the practice. The role and responsibilities are expected to grow over time.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Practice Administrator is responsible for strategic and daily operations of a practice, or potentially multiple practices while balancing the daily goals of the practice(s) with the larger strategic vision of the Group to drive results in practice performance in all areas of Health, Experience, Affordability, Alignment, and Growth. Practices may be either primary or specialty care services arenas. This position is responsible for all practice areas including revenue cycle, billing, patient experience, human resources, budgeting, financial analysis, clinical workflows, and recruitment.

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Requirements & Skills 2

Job summary 3

In this role, you will be part of an interdisciplinary care team of palliative care providers who support patients facing serious illnesses, including their families and caregivers. The primary responsibility of the Practice Administrator (PA) is to support market operational efficiencies and administrative structure in collaboration with the dyad relationship with the market Clinical Social Work Manager (CSWM) and Clinical Services Manager (CSM). The PA will be an experienced leader with a high degree of emotional intelligence, who works well across cultures, is inclusive in decision-making, and is effective at leading through change. The Practice Administrator will report to the market Clinical Director (CD).

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Job summary 4

The Practice Administrator is responsible for the day-to-day operations of the practice. Provides administrative leadership and support to the practice across the clinic locations and surgery centers. Ensures quality services are provided according to established policies and procedures and provides administrative leadership to the practice. Responsible for working in collaboration with practice physician(s) to manage overall operations. Responsible for ongoing evaluations at facilities and for developing and implementing measures for staff evaluations. Coordinates with HR to establish staff performance standards, transfers, promotions, and employee relations concerns.

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Job summary 5

The Practice Administrator is responsible for the employed physician practices as well as the outreach, development, and growth of all physician-aligned activities at the Hospital.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Practice Administrator will oversee all practice operations and human resources for the group. This person must be knowledgeable about physician practice management and they must demonstrate the following skills: well-developed interpersonal skills, including the ability to deal effectively with all levels of personnel, both within and beyond CVC and the department; excellent written communication skills; time management and organizational skills; must demonstrate the ability to prioritize and accurately complete tasks independently and promptly; excellent technical skills (computers, MS Office software particularly Excel and Word); excellent problem-solving and decision-making skills; conflict resolution and negotiating skills; professionalism, discretion, and confidentiality. Specific duties are outlined below.

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Requirements & Skills 6

Job summary 7

The Practice Administrator will be responsible for assessing/managing clinic workflows to improve patient access and staff productivity. The Practice Administrator will also hold weekly staff meetings to make sure practice goals and information is being communicated appropriately to all staff members and providers. Acts as the liaison between the Practice Physicians and the hospital administration. Solicits feedback frequently from the Operations Administrator, and Director of Professional Services in regards to carrying out the above responsibilities.

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Requirements & Skills 7

Job summary 8

The Practice Administrator functions as the primary administrative liaison to assigned practices. Practices are generally assigned to Directors according to specialty/service.

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Requirements & Skills 8

Job summary 9

The Practice Administrator manages and oversees outpatient clinic operations. Ensures site/s are operated by regulatory requirements and organizational policies and procedures. Supervises coordinates, and evaluates the work of professional and nonprofessional outpatient staff. Manages and ensures staff efficiently provides quality care for infants, adolescents, adults, and geriatric patients in outpatient settings. Supervises and directs the activities of various levels of assigned personnel utilizing both professional and supervisory discretion and independent judgment.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

The Practice Administrator is responsible for the daily management of assigned clinic(s) to promote the delivery of efficient and effective services. This position is responsible for management supervision and personnel activities of all on-site staff including clinical, front desk, and support personnel. The Practice Administrator is responsible for direct reports that may include Office Managers, Supervisors, and Nurse Supervisors positions. The Practice Administrator will coordinate closely with clinical leadership positions including the Chief Medical Officer, Chief Dental Officer, and Director of Nursing. The Practice Administrator reports on daily operations to the Associate Vice President | Regional Operations on matters of concern that include access to care, operating and financial metrics, and financial performance.

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Frequently asked questions

What does a practice administrator do?

A practice administrator is responsible for overseeing the day-to-day operations of a healthcare practice or medical facility. Their main duties include managing the administrative and financial aspects of the practice, ensuring compliance with regulations, and maintaining a high level of patient care.

Some specific tasks that a practice administrator may be responsible for include:

Managing staff: Practice administrators may be responsible for hiring and training staff, assigning work tasks, and supervising staff members.

Financial management: Practice administrators oversee the financial aspects of the practice, including creating and managing budgets, overseeing billing and collections, and managing accounts payable and receivable.

Regulatory compliance: Practice administrators ensure that the practice complies with all state and federal regulations, including those related to patient privacy, billing and coding, and healthcare delivery.

Patient care: Practice administrators work closely with healthcare providers to ensure that patients receive high-quality care and have a positive experience at the practice.

Facility management: Practice administrators oversee the maintenance and upkeep of the physical facility, including equipment and supplies.

Overall, the role of a practice administrator is to ensure that the practice operates efficiently, effectively, and in compliance with all applicable regulations, while providing high-quality care to patients.

What are the skills of a practice administrator?

Practice administrators need a range of skills to effectively manage the day-to-day operations of a healthcare practice. Some of the key skills required for this role include:

Leadership: Practice administrators must be able to lead and motivate staff members, establish goals and objectives, and make decisions that benefit the practice.

Financial management: Practice administrators need to have a strong understanding of financial management, including budgeting, billing and collections, and accounting.

Regulatory compliance: Practice administrators need to stay up-to-date with all applicable regulations and laws related to healthcare delivery, billing and coding, and patient privacy.

Communication: Practice administrators need excellent communication skills, including the ability to effectively communicate with staff members, healthcare providers, patients, and external stakeholders.

Problem-solving: Practice administrators need to be able to identify problems and find effective solutions, whether related to patient care, staff management, or financial issues.

Organizational skills: Practice administrators need strong organizational skills to manage multiple tasks and priorities, including scheduling, billing, and staffing.

Strategic planning: Practice administrators need to be able to think strategically and develop long-term plans to grow the practice and improve patient care.

Interpersonal skills: Practice administrators need to have strong interpersonal skills to build and maintain relationships with staff members, healthcare providers, patients, and external stakeholders.

Overall, practice administrators need a diverse set of skills to effectively manage a healthcare practice and ensure the delivery of high-quality patient care.

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