Benefits Coordinator Job Description

Job summary 1

The Benefits Coordinator is responsible for overseeing and administering various associate benefits, including retirement savings, disability cover, life and health insurance, and parental leave. The roles require a high degree of confidentiality, advanced computer and administrative skills, a high level of detail orientation, and the ability to manage and organize complex information.

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Requirements & Skills 1

Job summary 2

The Benefits Coordinator position is based in our headquarters. This position will assist with health benefit and retirement questions, annual open enrollment and new hire enrollment, pension, and 401(k) administration. The Benefits Coordinator will also perform a variety of administrative tasks in support of the pension and benefits team.

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Job summary 3

The Benefits Coordinator assists the Human Resources department and the Benefits Manager in the ongoing administration of benefits programs including Health & Welfare, 401(k) Plan. The position will also assist with weekly audits, data updates, and corrections within the HRMS, COBRA submissions, monthly billing, and support of ongoing benefit-related tasks.

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Job summary 4

The Benefits Coordinator will provide operational support in the daily maintenance of the employee and student benefits programs. Performs a variety of administrative tasks to support the employee leave program and student benefits program.

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Job summary 5

The Benefits Coordinator is responsible for administering activities consistent with vendor contracts to ensure both regulatory and plan compliance.

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Job summary 6

Do you love working with patients to make sure they can get the treatment they need within their financial means? Are you great at helping patients understand their options and why the treatment is important to their health and well-being? Are you looking for a challenge and the chance to be part of a true team environment where you can constantly learn and grow? If so, now is the time to join us as a Benefits Coordinator.

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Job summary 7

The Benefits Coordinator position provides advice, assistance, and follow-up to employees and departments regarding benefits and other HR processes. Process all part-time separations. Performs data input to various benefits providers, and maintains files, records, and other documents.

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Job summary 8

The Benefits Coordinator will administer the day-to-day delivery of the Company’s Benefits including health, wellness, retirement, and leave of absence administration. Acts as the first point of contact for all team members and serves as primary contact for vendors and third-party administrators escalating to other Total Rewards and People Resources team members as appropriate.

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Job summary 9

We are looking for a highly detail-oriented Benefits Coordinator to join our Corporate Headquarters. The Benefits Coordinator will perform day-to-day tasks relating to the employee benefit programs and must be comfortable working in a fast-paced environment supporting multiple company entities while assuring timeliness and accuracy. The ideal candidate will have strong technical, time-management, and problem-solving skills and the ability to handle daily workload fluctuations and maintain productivity.

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Job summary 10

The Benefits Coordinator will administer the day-to-day delivery of the Company’s benefits program including health, wellness, and leave of absence administration.

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Frequently asked questions

What does a benefits coordinator do?

A Benefits Coordinator plays an essential role in an organization's Human Resources department, managing employee benefits programs. They are often responsible for designing, planning, and implementing the benefits programs provided by a company to its employees. Their key roles and responsibilities usually include:

Administration of Benefits: The Benefits Coordinator administers employee benefits programs, which can include health insurance, retirement plans, vacation, sick leave, leave of absence, and employee assistance.

Benefits Enrollment: They manage the enrollment process for new employees and oversee open enrollment periods, ensuring employees have the information they need to make decisions about their benefits.

Information Dissemination: They inform employees about their benefits packages, often through individual consultations, group presentations, or written communications. They might also create informational materials or update the company's intranet with benefits information.

Vendor Liaison: The Benefits Coordinator often serves as a liaison between the company and outside benefits providers or brokers, negotiating contracts, resolving issues, and ensuring that the services provided meet employees' needs.

Compliance: They must ensure that the company's benefits programs are in compliance with all relevant laws and regulations. This might involve coordinating with legal counsel or compliance experts.

Claims Assistance: They assist employees with insurance claims and benefits issues, working with insurance providers or benefits administrators to resolve problems.

Record Keeping: They maintain and update records related to benefits programs, ensuring all data is accurate and up to date.

Benefits Strategies: A Benefits Coordinator often helps determine the company's benefits strategies. They might conduct surveys to understand what benefits employees value most, and they may make recommendations based on trends and best practices in the industry.

Budget Management: They may be responsible for managing the benefits budget, ensuring that the company's benefits expenditures align with its financial goals.

These roles can vary depending on the size and nature of the company. In smaller companies, a Benefits Coordinator might handle a broader range of HR responsibilities, while in larger companies, they might specialize more narrowly in benefits administration.

What skills does a benefits coordinator need?

A Benefits Coordinator requires a diverse set of skills to be successful in their role. These skills typically include:

Communication Skills: They need to explain complex information about benefits packages to employees in a way that is easy to understand. This can include written communication, verbal communication, and presentation skills.

Organizational Skills: Coordinators handle a lot of paperwork and digital records, so they need to be able to keep everything organized and accessible.

Attention to Detail: Given the complexity of benefits programs and the legal regulations surrounding them, a high level of attention to detail is crucial.

Interpersonal Skills: Coordinators often serve as a liaison between employees, management, and external benefits providers. They need to build good relationships with all these stakeholders.

Problem-Solving Skills: If an employee has an issue with their benefits, it's the coordinator's job to figure out what's wrong and how to fix it. They need to be able to think critically and find solutions to problems.

Analytical Skills: These are useful for interpreting data about benefits usage, employee needs, and program cost-effectiveness.

Knowledge of Benefits and Compliance: A strong understanding of benefits programs, laws, and regulations is key. This includes knowledge of health insurance, retirement plans, and laws such as the Employee Retirement Income Security Act (ERISA) and the Affordable Care Act (ACA).

Technological Proficiency: They often use Human Resource Information System (HRIS) software to manage benefits information. Familiarity with such systems and general comfort with technology is important.

Negotiation Skills: These can be valuable when dealing with benefits providers or resolving disputes.

Discretion and Confidentiality: They deal with sensitive personal information and must maintain confidentiality and adhere to privacy laws and regulations.

Customer Service Skills: Since they interact directly with employees, answering their questions and resolving their concerns, excellent customer service skills are needed.

Depending on the specific job, there may be additional skills required. For example, larger companies might prefer candidates with project management experience, while a smaller company might prefer a benefits coordinator who is comfortable wearing many hats within the HR department.

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