Benefits Specialist Job Description template and pdf with duties [2024]

Job summary 1

The Benefits Specialist is responsible for the day-to-day coordination, administration, and compliance of employee benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, COBRA, flexible spending, Health Reimbursement Account (HRA), Health Savings Account (HSA), life insurance, retirement plans, absence management (FMLA/OFLA), wellness, etc.). Maintains advanced knowledge of benefit programs and recommends program changes and general policy and procedure changes as needed. Gives advanced technical assistance to stakeholders.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Benefits Specialist utilizes independent judgment to ensure the effective daily administration of all employee benefit programs. This key position will also be responsible for leading special projects throughout the benefit year. The Benefits Specialist maintains current knowledge of regulatory requirements to ensure benefit programs comply with applicable plans, policies, programs, and regulations.

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Requirements & Skills 2

Job summary 3

We currently have an excellent opportunity for highly skilled and motivated Benefits Specialists. The Benefits Specialists will be responsible for handling a variety of personnel-related administrative tasks and will provide benefit support to the Human Resources department and employees regarding human resources-related activities, policies, processes, and procedures.

Duties & Responsibilities 3

Explanation of Benefits to the organization.
Assists with the operational management of domestic health and welfare benefit programs, 401(k) plans or Registered Retirement Savings Plans (RRSPs), and the Human Resources Information System (HRIS).
- Helps register employees for benefit plans, serves as the primary contact for benefit-related questions or complaints, and works directly with vendors to resolve issues.
- This position will process new enrollments, cancellations, and adjustments; maintain records, resolve administrative problems communicate with employees and vendors regarding benefit plans.
- Other responsibilities include counseling employees on plan provisions to assist individuals in making informed benefit enrollment decisions and coordinating the annual open enrollment process.

Requirements & Skills 3

Experience with broker relations and management.
Must have 2+ years of Benefit experience

Job summary 4

The Benefits Specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan. The Benefits Specialist position also assists employees with benefits enrollment and questions, maintains the employee database and files, and manages FMLA leaves.

Duties & Responsibilities 4

Requirements & Skills 4

Associate's degree in HR or related field, but experience and/or other training/certification may be substituted for the education.
One to two years experience in HR and/or benefits administration.
Bachelor's degree in human resources or related field of study.
- Prior customer service experience.
- Must be able to perform regular duties and projects without close supervision.
- Demonstrate above-average knowledge of MS Office products, particularly Excel.

Job summary 5

This job requires the performance of a professional and responsible individual that can provide excellent customer service while answering telephone inquiries from employees, line HR, and vendors. A Benefits Specialist must exercise initiative and ownership in the performance of handling a high volume of incoming employee benefit calls and emails. Be able to accurately interpret, administer, and articulate complex plans and administrative rules; be able to think logically and actively listen. The position also includes administrative tasks associated with employee enrollment and eligibility. A Benefits Specialist works under general supervision. Independently performs most team functions without assistance. Strives to resolve most questions and problems. Escalates only the most complex issues to specialists.

Duties & Responsibilities 5

Make all customer calls the #1 priority. 85% phone availability.
Handle all customer calls with the highest level of customer service courteously and professionally.
Research and resolve all customer issues and concerns using desktop resources and subject matter experts.
Communicate accurately all plan rules and provisions.
Document accurately and timely online call notes in a manner that others can understand the nature of the call and actions taken for resolution.
Support Human Resources in their use of benefits resources and assigned administrative tasks (i.e., must understand resource content and administrative process).
- Coach employees on the use of external resources.
- Share ideas for service and process improvements at team meetings.
- Maintain ongoing documentation of processes and procedures.

Requirements & Skills 5

A High School Diploma is the minimum education requirement
Knowledge of employee benefit plans and administration is expected
Organized approach to working in a multi-task position with excellent attention to detail and deadlines with a sense of urgency
- Ability to research and interpret benefit plan rules
- Ability to express ideas clearly in both written and oral communication
- Proficiency in usage of basic Microsoft Office applications - OneSource OAB, Word, Excel, Lotus Notes

Job summary 6

We are looking for a Benefits Specialist to join our team.

Duties & Responsibilities 6

Work closely with employees to identify benefit claims issues and resolve problems.
Handles escalated benefit claim issues. Researches correct issues communicate information and follows up with employees.
Assisting employees over the phone and via email with benefit questions, paperwork, and explaining benefits to employees and dependents, etc.
Identify problems and find & provides resolutions to employees' benefits questions including Flexible Spending Accounts (FSA's), Health Savings Arrangements (HSA's), Commuter Benefit Reimbursements, COBRA enrollment, etc.
Understands and resolves medical benefits questions for employees
- Presents information to customers in a friendly, problem-solving manner
- Assists with open enrollment questions, make data entries
- Enters basic notes into computerized system

Requirements & Skills 6

High school diploma or equivalent is required
3+ years experience in the Medical insurance field
Must speak and write fluent English
- Strong customer service skills
- Detailed oriented
- Basic office and computer skills

Job summary 7

We are looking to fill a Benefits Specialist position. The Benefits Specialist is responsible for the day-to-day operations of all group-insured benefits programs and all leave benefits including FMLA, ADAA, CA/ WA Paid Leave, Worker's Compensation, and Sick/Vacation Leave, and plays a highly visible role as the wellness advocate providing leadership for wellness programs.

Duties & Responsibilities 7

Document and maintain administrative procedures for assigned benefits processes.
Ensure timeliness and accuracy of required reporting and fees.
Process insured benefit enrollments, COBRA, terminations of coverage, changes, beneficiaries, disability, accident, and death claims.
Oversee maintenance of employee benefits files, maintain group benefits database, and update employee payroll records.
- Gather employee data and oversee the processing of monthly billings and the preparation of payment of administrative fees for all group plans.
- Develop communication tools to enhance understanding of the company's benefits package.
- Assist with the design and distribution of materials for benefits orientations and open enrollment.

Requirements & Skills 7

Three years of employee benefits experience.
Demonstrated working knowledge of federal and state regulations affecting employee benefits programs, including ERISA, FMLA, ADAA, Section 125, COBRA, and Workers' Compensation
Ability to travel 30% of the time

Job summary 8

The Benefits Specialist will be responsible for assisting with the administration of all benefits, retirement programs, and leave administration: medical, dental, vision, FSA, life, short- and long-term disability, leave of absence, 401(k), and RRSP. They will also assist with various other HR functions.

Duties & Responsibilities 8

Administer leaves of absence in partnership with the company's third-party administrator. Demonstrated knowledge in FMLA, PFL, ADA, STD, LTD, PTO, and Personal and Parental Leaves.
Serve as liaison between employee, Leave Administrator, Payroll, and Managers.
Process worker compensation claims in coordination with OSHA.
Produce weekly status reports for the communication of leaves with Managers and the Payroll Team.
Primary contact for maintaining and administrating benefits programs in partnership with benefits vendors for the research, troubleshooting, and resolving escalations for benefits inquiries.
- Assist in the annual open enrollment process. Perform audit as necessary.
- Manage HR mailbox for benefits-related inquiries.
- Audit and reconcile benefits vendor billing invoices. Assist with vendor payment.

Requirements & Skills 8

Must be good with numbers and have strong quantitative analysis background.
Must be analytically inclined
Detail-oriented
- Great communication skills
- Strong Ethics and Discretion
- Relationship building and management skills

Job summary 9

The Benefits Specialist is responsible for facilitating the administration of benefit programs which include: group health, dental, vision, life and disability insurance, voluntary benefits, flexible spending, and health savings account plans. The position is responsible for managing all insurance billings and maintaining employee benefit files.

Duties & Responsibilities 9

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Job summary 10

We are looking to add a Benefits Specialist to our growing team.

Duties & Responsibilities 10

Leave administration and processing including serving as the liaison for the organization for leave facilitation and service, documentation storage and review, maintaining systems for accurate leave and benefits status
Process various benefit and system related such as life insurance claims, qualifying events, disability payments, direct bill payments
Communicate/partner as necessary on processing events with Team members and key partners

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