Working in close co-operation with the business customers and teams, the Quality Assurance Manager applies analytical and business skills to evaluate existing and identify new or enhanced systems, products and processes which advance business objectives. The Quality Assurance Manager also develops, manages, and executes all phases of quality assurance testing, including analysis of product requirements to produce test requirements, and development and execution of functional/system test plans in a multi-tiered environment.
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The primary scope of this position is a key role within the Client Services Department. This individual will serve in a multifaceted function by working with case management direct services staff and department management. The Quality Assurance Manager performs quality assurance activities as outlined in the department’s policy and procedures by reviewing and assessing the accuracy and compliance of client files and provides technical assistance when required. The Quality Assurance Manager functions as an independent and objective entity with strong attention to detail to enable the client services team in the mission of educating, equipping and empowering individuals and families in their pursuit of economic independence.
The Quality Assurance Manager is responsible for the overall direction, coordination and evaluation of all QA staff. Developing and managing the plant quality control environments to prevent internal failures. Develop initiatives to improve plant performance against established quality measures resulting in reduced product holds and customer complaints. Ensure plant compliance with company and regulatory standards including compliance to GFSI standards; proactively manage and mentor Quality Assurance personnel. Act as the primary liaison regarding quality with Corporate Quality Assurance, customers and external regulatory agencies.
The Quality Assurance Manager will be responsible for implementing a robust Quality Assurance (QA) program for the company's project that includes implementing a comprehensive Quality Management System (QMS), quality control and inspection, non-conformance tracking and assessment; risk analysis and assessment, and problem/failure reporting.
The Quality Assurance Manager will work to monitor software quality and associated business/technical risks in support of joint functional testing with our partners. They will be dedicated to working with our partners to support joint functional test planning, developing test scenarios, monitoring and supporting execution of test scenarios, and analyzing results.
This position requires strong deductive reasoning, attention to detail, persistence, patience, and creativity. The individual will work with our modules test counterparts at our partner organizations, internal development teams, Database Administrators, Business Analysts, and support teams to analyze, maintain and execute performance testing procedures.
The Quality Assurance Manager is responsible for quality activities for the QA shop floor program in accordance with internal policies, standards, procedures. Functional responsibilities include ensuring manufacturing compliance with applicable procedures and batch records, providing real time review of manufacturing batch record documentation and logbooks, and working with operations to resolve manufacturing issues.
The Quality Assurance Manager will be responsible for monitoring and documenting program performance in support of departmental goals and initiatives. The Quality Assurance Manager will fairly and consistently review the team interactions with both internal and external parties for accuracy and support success in executing superior service and quality. The Quality Assurance Manager will assist with the development and delivery of regular reports on performance, trends, and other actionable insights into the Operations Leadership Team and the Quality team.
We are seeking a talented Quality Assurance Manager to carry out all quality assurance processes; developing test plans and test cases from functional specifications and business requirements, executing test cases, tracking system configuration defects and verifying the configuration fixes in FDR and/or FIS systems and/or files for Financial Institutions based on the client requirements, any data mapping documents, FD or FIS Manuals. This includes unit, integration, system, regression and UAT.
As an integral part of a quality control team, the Quality Assurance Manager helps define and carry out appropriate tests and inspections to confirm a product’s compliance with quality standards. Inspecting incoming materials and documenting test results are also important parts of the job.
We are hiring a Quality Assurance Manager. As the Quality Assurance Manager, you will manage the company’s personnel and activities including incoming QA inspection raw materials, raw material qualification program, change notification, validation, final product release, customer audit management, and various customer and internal support as required.