We are currently looking for a Client Services Manager. The primary objective of this position is to evaluate and select risks while overseeing the daily workflow in order to meet established standards of quality and quantity. Supervisory responsibilities include client service and premium reconciliation staff members.
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Client Services Manager Requirements & Skills 1
Client Services Manager Job summary 2
As a Client Services Manager you will be responsible for owning the relationship for all accounts within your region, identifying opportunities for increased system implementation and in general ensuring customer satisfaction across the region. You will work across our organization – with marketing, sales, finance, product and engineering - to make certain that all company efforts are properly tailored to meet customer needs and expectations.
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Client Services Manager Requirements & Skills 2
Client Services Manager Job summary 3
The team is seeking an experienced Client Services Manager to act as primary support to the Head of Global Partnerships, specifically in the area of sponsor partner fulfillment and service.
Ideal candidates thrive in a high-energy and dynamic event environment and would love exposure and connection to the world’s leading teaching, learning, and knowledge companies. We are seeking a curious, collaborative, tactical, tech-savvy, and dedicated team member.
The Client Services Manager serves as the primary leader in executing the following: 1) project management oversight and coordination, 2) internal team leadership and development, 3) oversee trafficking of work through all functional departments, 4) work collaboratively with Operations Managers to identify and execute on process improvement initiatives.
The primary goal of this position is to oversee our team of project managers and ensure the successful execution of client work, with a focus on coordinating with internal departments to complete complex tasks and continually improve our processes.
The Client Services Manager is responsible for implementation, communication, and maintaining a strong client relationship with assigned high-level clients ensuring internal resources are available to accommodate client installations, changes, and reporting requests while adhering to corporate and departmental policies and procedures.
The Client Services Manager position is responsible for all revenue goals associated with an assigned account base of existing season seat members. This position will prioritize establishing positive relationships by providing world-class service, meeting with and learning about seat members and delivering excellent communication regarding events, programs and benefits to our season seat members.
The Client Services Manager will oversee functions associated with various departments and will establish positive and effective working relationships with customers, providers, and agencies to establish superior customer service.
The Client Services Manager is responsible for the creation, approval, and implementation of events. Responsibilities include project development, client interaction, budget management, execution monitoring, issue resolution, reporting, and invoicing. Manage all related financial activities within company processes while providing a high level of service to client representatives, co-workers, and assist the organization in achieving a service excellence culture.