Field Operations Manager Job Description

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Field Operations Manager Job Description

Job descriptions
Human Resources and Recruitment

Job summary 1

As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits. Additionally, you will be responsible for developing and maintaining key customer relations within your territory. You will participate in recruiting, selecting, coaching, and the performance management process.

Duties & Responsibilities 1

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Lead a team of Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations/laws
Effectively select, train, develop, and coach service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction
Take an active role in hiring, assessing, and developing associates to become the next leaders
Ensure your team of service specialists achieves their financial and service delivery goals
Pursue sales and new business opportunities
- Coordinate initial services and maintain inventory and perform QA visits
- Build and maintain customer relationships within the market
- Be a champion of safety and ensure your team upholds strong safety practices and values

Requirements & Skills 1

Completed High School Diploma or GED
3+ years of field support or service-related industry experience
Demonstrate leadership potential
Ability to work overnight hours
- Ability to lift and/or carry 50 pounds
- Obtain state certification required per industry standards
- No Immigration Sponsorship available

Job summary 2

The Field Operations Manager is responsible for coordinating and overseeing the execution of onsite client events and festival operations in collaboration with multiple departments and clients.

Duties & Responsibilities 2

Establish timelines and equipment needs for installations and other on-site deliverables in collaboration with Client Operations Managers and clients.
Execute in the field, onsite festival, and box office technologies and deployment in conjunction with Client Operations Managers and clients.
Create, fulfill, and ship packing lists for all venues, events, and festivals.
- Maintain existing processes and develop new processes as needed to maintain maximum efficiency.
- Maintain inventory of festival assets, including ensuring dirty, dusty, and grimy gear returned from festivals is kept in top shape, organized, and cared for. Assess loss after each festival and coordinate with Operations and Client Account Managers for coverage of damage from clients.
- Execute other duties, projects and events as assigned.

Requirements & Skills 2

5+ years of operations experience
Strong background in client and customer service
Excellent communication, problem-solving, and presentation skills
Strong technical background, specifically systems administration, networking, and installation
Excellent trouble-shooting skills, including identification, solutions, and implementations
- Strong Microsoft Office skills, specifically Excel
- Background in ticketing and/or entertainment industry a strong plus
- Ability to travel and work flexible hours, including evenings and weekends for extended periods

Job summary 3

We are seeking a Field Operations Manager. This role will be responsible for overseeing the field workforce, equipment, and site services within a defined geographic region, including staff coordination and workload monitoring.

Duties & Responsibilities 3

Requirements & Skills 3

In-depth understanding of construction principles and procedures
Construction document and drawing literate, with knowledge of all phases of construction
Experience and proficiency in all divisions of work, methods, materials, scheduling, and cost control
Excellent organizational and leadership skills
Ability to communicate and report effectively
Strong problem-solving skills
- Willingness to work in a high-stress environment with extreme weather fluctuations
- Ability to work in a team environment
- Computer proficiency, including MS Office

Job summary 4

As the Field Operations Manager, you’ll be responsible for the safe, effective, and efficient management of field seed production processes. As part of the location management team, you will serve as a primary field contact for seed production which includes leadership of the Agronomy team and subordinate field staff. You will oversee grower management and support. Utilize your communication skills to establish and build relationships with growers, contractors, and vendors. Strategic thinking and analysis are critical as you will be responsible for the oversight of acreage planning, strategy, education, and resource allocation for field activities. Your decisions will be impactful as you develop a cost-effective, environmentally sound method of enhancing yields.

Duties & Responsibilities 4

Responsible for training and education of the Agronomy team, seed field employees, and growers in the areas of agronomy, salesmanship, stewardship, and safety.
Support site and network leadership on production plant operational questions related to your areas and responsibilities.
Management of commercial seed production fields which could range from 10 – 20 thousand seed acres. Field activities may operate 7 days/week, 24 hours per day portions of the year.
Participate in strategic planning, budgetary, safety, quality, and workforce issues for production employees.
Work with government certifying agencies to assure all standards are met.
- Provide coaching and leadership in areas of grower and vendor relations.
- Evaluate and analyze the local competitive seed environment.
- Keep abreast of current agronomic practices, government agricultural programs, and environmental issues related to all phases of seed production. Must continually study, discuss, and identify best practices in planting, cultivation, harvesting, methods of weed/disease/insect control, technology, etc.

Requirements & Skills 4

Bachelor’s degree in agronomy, agribusiness, or related discipline.
Five to seven (5 -7) years of experience in row crops with an emphasis on seed production.
Demonstrated people management experience. Ability to train, lead, and motivate field crews. Ability to teach and coach employees, growers, and contractors.
Knowledge of production agriculture and production plant operations.
Possess salesmanship skills and general product knowledge.
Demonstrated problem-solving skills, strategic analysis, and communication skills.
- Driver’s License.
- Ability to obtain appropriate pesticide applicator license/certification.
- Ability to perform physical and technical demands.

Job summary 5

As a Field Operations Manager, you will wake up every morning with the ability to oversee and coordinate the daily administration and implementation of strategically aligned field operations within an assigned geography. You will also collaborate with other members of the executive management team to align departmental strategy or direction with the overall goals of the organization.

Duties & Responsibilities 5

You will assign and schedules all service technicians to perform preventive maintenance, and repairs in collaboration with Central Support Services.
You will maintain an appropriate mix of labor and monthly labor forecast, with consideration of skill levels and labor costs, and work with the Sales Team to balance staffing workloads, budgeting, and schedules to maintain productivity and profitability goals.
You will implement a technician-training program that addresses technical skills, customer service, and safety and serve as a technical advisor to all technicians and assist in resolving difficult service issues.
You will collaborate with other leaders to obtain optimum use of equipment, facilities, and personnel.
You will be responsible for enforcing the company s safety program and policies and guaranteeing the compliance of operations personnel with administrative policies, procedures, safety rules, and other regulations to ensure a safe working environment, including collaborating with the Corporate Safety Director.
You will execute technician-training programs, as well as measure and report on progress/improvement based on those programs to ensure consistency of processes and procedures throughout the region.
- You will implement a system of Key Performance Indicators (KPIs) to evaluate both business performance and the performance of individuals within the Field Operations Manager s sphere of influence.
- You will lead and direct the work of other team members and be responsible for personnel actions including hiring, performance management, and developing the next generation of field technicians.
- You will approve requisitions for tools, equipment, materials, and supplies within the limits of the operations department budget.

Requirements & Skills 5

Job summary 6

The Field Operations Manager is primarily responsible for performing work in monitoring and implementation of construction projects, primarily focusing on project management, construction scheduling, erosion control, and site maintenance, and includes daily field communication and assisting in the development of the construction process.

Duties & Responsibilities 6

Processes work orders with vendors within budget and contract scope and per the direction of the project manager and vice president of land development.
Operates and maintains company-owned field equipment to support job functions.
Reports job-site activities to the project manager and Director of Residential Land Development.
Keeps vendors by construction schedules and budgets.
- Assists with related business activities inside and outside the office as directed by management. These activities include site maintenance and site clean-up operations, site supervision, construction staging, project management, and progress monitoring.
- Supervise or assist with cost estimates and bidding process for project-related items including earthwork, utilities, and paving.
- Supervise field-related activities for contract projects including erosion control and regulatory compliance.

Requirements & Skills 6

Job summary 7

We are seeking a Field Operations Manager to join our team. The Field Operations Manager works closely with multiple project teams and provides operational support to ensure a positive outcome for the project.

Duties & Responsibilities 7

Responsible for the supervision, direction, communication, and development of the project team.
Engages in the development of an overall project plan and sets expectations for the project team.
Takes ownership of the project information and can deliver project status to appropriate parties.
Validates project status and makes recommendations to ensure that execution goals are met.
Directs and aligns manpower resources to meet execution goals.
- Makes sure that the project team is following the defined processes and that individuals are acting per their roles and responsibility.
- Maintains customer relationships by staying engaged with the customer throughout the project.
- Communicates with customer management to resolve any conflicts or issues that arise throughout the phases of the project.

Requirements & Skills 7

Knowledge of Microsoft programs, including Word, Excel, and Outlook.
Good organizational and communication skills.
8+ years of progressive experience in field management for a large-scale Self-Perform GC or Concrete Contractor.
Self-perform experience in concrete is required.
- Seeking someone with a variety of project types with an emphasis on structural concrete.
- General knowledge of construction principles/practices required with experience on projects over 1 million dollars.
- Bachelor's degree in Construction Management or Engineering is strongly preferred.

Job summary 8

The Field Operations Manager establishes and maintains project infrastructure and operational management systems from capture to project start-up through project close-out. This includes contributing to business development, supporting the operational needs of projects during project implementation, and conducting operational performance reviews. The Field Operations Manager will identify, propose and implement improvements in project support systems, processes, and procedures as well as support and contribute to departmental strategic initiatives.

Duties & Responsibilities 8

Successfully leads the operational start-up and close-out of Creative projects in the field and ensures early participation in business development efforts to inform operational requirements;
Contributes to the development, communication, and collaborative implementation of streamlined business processes to support all phases of the project lifecycle (capture/business development, start-up, implementation, and close-out);
Support effective and compliant operations management at the home office, including providing direct operational support to field teams and coordinating work among support departments to achieve project goals;
Maintain regular communication and dotted line reporting with field-based operations staff;
- Work with project teams to resolve ad hoc project management, implementation, and operations issues as they arise, serving as the project’s business enabler and “roadblock remover”;
- Travel to the field regularly to provide surge support, participate in strategic meetings and events, and maintain close working relationships with the field teams;
- Closely work with business development staff to develop realistic start-up plans and budgets for project bids and proposals, review job descriptions and participate in interviews for field-based operations positions.

Requirements & Skills 8

Job summary 9

The Field Operations Manager (FOM) serves as the pivotal force to motivate supervisors and Disease Intervention Specialists (DIS) to adopt realistic and measurable quality management goals and objectives Implementing quality assurance and improvement begins with leaders who believe in, embrace, and fully engage supervisors and frontline staff in developing an organizational culture whose vision is to maximize desired program outcomes. This position will be responsible for creating, implementing, and evaluating disease intervention services policies, procedures, and activities. Oversees the planning, development, and implementation of disease control and prevention programs and activities for the entire state, including consultation, investigations, training, and counseling concerning sexually transmitted diseases, and programs related to other communicable diseases.

Duties & Responsibilities 9

Planning, coordinating, and evaluating Disease Intervention activities
Managing the review, writing, and implementing Disease Intervention Program protocols, and operating procedures that align with Centers for Disease Control and Prevention (CDC) standards
Working closely with Surveillance and Analysis Division; responding to requests for data, maintaining data integrity, and coordinating surveillance training for staff.
Implement modern solutions to the changing disease investigation landscape
- Work with Administrative Programs Managers and Service Director to meet program goals and grant metrics.
- Providing educational presentations about the Disease Intervention Program to internal and external partners.
- Assist with and implement state nursing protocols related to the treatment of individuals and partner management with sexually transmitted infections or other infectious diseases under the SHRRS umbrella

Requirements & Skills 9

Master’s Degree in Public Health preferred with experience managing a disease intervention program, or like public health program with multiple direct reports
At least 5 years experience in Disease Intervention Services or managing a public health program of a similar structure with multiple direct reports.

Job summary 10

We are looking for a technology-focused, entrepreneurial-minded Field Operations Manager to join our team. The Field Operations Manager is responsible for all field operations aspects of property readiness in the market. Tasks include managing a team of operations specialists, tracking and reporting field operations goals and metrics, and process development. An ideal candidate will be a self-motivated manager that can manage a high volume of vacation rentals as well as manage a team of home operation supervisors.

Duties & Responsibilities 10

Requirements & Skills 10

Frequently asked questions

What does a field operations manager do?

A field operations manager is responsible for overseeing and managing the day-to-day operations of a company's field operations, which typically involve activities that take place outside of the company's headquarters or main office. This can include overseeing activities such as sales, marketing, installation, repair, maintenance, and customer service in the field.

Some of the specific responsibilities of a field operations manager may include:

Managing field staff: This includes recruiting, training, and managing field staff such as sales representatives, technicians, and customer service representatives.

Planning and executing field operations: This involves developing and implementing strategies for field operations, setting goals and targets, and monitoring progress towards those goals.

Monitoring performance: This includes monitoring the performance of field staff, analyzing data and reports, and identifying areas for improvement.

Ensuring compliance: This includes ensuring that all field operations are conducted in compliance with relevant laws, regulations, and company policies.

Managing budgets: This includes developing and managing budgets for field operations, monitoring expenses, and ensuring that resources are allocated effectively.

Communicating with other departments: This includes working closely with other departments such as sales, marketing, and customer service to ensure that field operations are aligned with overall company objectives.

Overall, the role of a field operations manager is to ensure that field operations are running smoothly, efficiently, and effectively, while also maintaining high levels of customer satisfaction and ensuring compliance with relevant regulations and policies.

What skills does a field operations manager need?

A field operations manager needs to have a range of skills to effectively manage the day-to-day operations of a company's field operations. Some of the key skills required include:

Leadership: A field operations manager needs to be a strong leader who can motivate and manage field staff to achieve their goals.

Communication: A field operations manager needs to be an effective communicator who can convey instructions and expectations to field staff, as well as communicate with other departments and stakeholders.

Problem-solving: A field operations manager needs to be able to identify problems and develop effective solutions to address them.

Analytical skills: A field operations manager needs to be able to analyze data and reports to identify trends and areas for improvement.

Time management: A field operations manager needs to be able to manage their time effectively to ensure that field operations are running smoothly and efficiently.

Budget management: A field operations manager needs to be able to manage budgets effectively to ensure that resources are allocated appropriately.

Customer service: A field operations manager needs to have strong customer service skills to ensure that customer needs are met and that customer satisfaction is high.

Technical knowledge: A field operations manager needs to have a good understanding of the technical aspects of the company's products or services, as well as the tools and equipment used in the field.

Overall, a field operations manager needs to be a strong leader with excellent communication, problem-solving, analytical, time management, budget management, customer service, and technical skills.

Olivia Powell
Recruiting expert

Last updated Sep 30

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Field Operations Manager Job Description

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Frequently asked questions

What does a field operations manager do?

What skills does a field operations manager need?

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