The Employee Relations Specialist executes and delivers employee relations (ER) services. Serves as a member of the HR ER specialist’s team responsible for delivering HR ER services to the business. Administers complex processes related to the delivery of HR ER services within market locations – conducting investigations, corrective actions, conflict resolution, leave management, industrial/labor relations (IR), monitoring compliance programs, for example.
Employee Relations Specialist will serve as a member of our human resource solutions team responsible for delivering employee relations services to the business. You will use employee relations knowledge to coordinate complex processes and deliver human resource services, which include conducting investigations, corrective actions, conflict resolution, leave management, industrial/labor relations, and monitoring compliance programs.
The Employee Relations Specialist will support the employee and labor relations team by being primarily responsible for managing and responding to workplace concerns through review, documentation and fact-finding. This role will use data to identify trends in employee relations topics across the university and make recommendations for ways to proactively and preventatively address employees’ concerns.
Acting with a high degree of integrity, the Employee Relations Specialist will ensure that all cases assigned to the employee and labor relations team are documented and acted upon in a timely and thorough manner. In addition, the Employee Relations Specialist will partner with managers and leaders across the university, as well as other HR functions, to create programs and initiatives that support positive relations among staff, faculty, and the organization.
The Employee Relations Specialist serves as a subject matter expert to advise employees and leaders on the proper procedure in handling employment matters and issues including employee relations, performance management, and employment law matters. Influences others regarding policies, practices, and procedures. Develops human resources solutions by collecting and analyzing information, presenting, and recommending courses of action.
The Employee Relations Specialist will provide support on Work Environment investigations being led by the Employee Relations management team. The ER Specialist will work in collaboration with investigators serving as a witness and note taker during investigations, reviewing detailed evidence, writing case summaries and providing observations and recommendations to improve the process and/or outcomes.
Employee Relations Specialists serve as valued members of the Employee Relations team, responsible for managing relationships between business leaders and employees at the local and regional levels, to promote fair and consistent treatment, employee engagement, and compliance with employment-related laws. Employee Relations Specialists are approachable, trustworthy, impartial, objective, and knowledgeable professionals who communicate effectively and deliver valuable services and support to the Company’s leaders and employees, in furtherance of Company’s values and objectives.
The Employee Relations Specialist administers human resources policies and procedures that pertain to employee relations. They perform a variety of duties to promote employee welfare, such as resolving human relations problems and promoting employee health and well-being and assist management with performance concerns, disciplinary action and conflict management issues. The Employee Relations Specialist may also be involved in developing reports, responding to non-routine operational and program questions within guidelines, and providing administrative support.
The Employee Relations Specialist is responsible for addressing employee relations matters ranging from performance management issues and policy violations to investigating and resolving employee complaints related to workplace safety.