Day Porter Job Description

Frequently asked questions

What Is The Description Of day porter?

A day porter, also known as a daytime janitor or facility porter, is a professional responsible for maintaining the cleanliness, appearance, and functionality of a facility during regular business hours. They typically work in commercial buildings, office complexes, schools, hospitals, or other public facilities. The specific duties and responsibilities of a day porter may vary depending on the organization and facility, but here is a general description of the role:

Job Title: Day Porter

Job Summary:
The day porter is responsible for ensuring the cleanliness and upkeep of a facility throughout the day. They perform various janitorial and maintenance tasks to create a clean, safe, and pleasant environment for occupants and visitors. The day porter works during regular business hours and may interact directly with employees, customers, or tenants of the facility.

Responsibilities:

Facility Cleaning and Maintenance:

Perform routine cleaning tasks, such as sweeping, mopping, vacuuming, dusting, and emptying trash bins, to maintain the cleanliness of the facility.
Clean and sanitize restrooms, including toilets, sinks, and fixtures, and replenish restroom supplies such as toilet paper, soap, and paper towels.
Keep common areas, such as lobbies, hallways, elevators, and break rooms, clean and presentable by regularly wiping surfaces, removing debris, and organizing furniture.
Floor Care and Maintenance:

Sweep, mop, and polish floors to maintain their cleanliness and appearance.
Perform regular maintenance tasks on floors, such as buffing, waxing, or carpet cleaning, to ensure their longevity and attractive appearance.
Identify and report any issues with flooring, such as stains, damages, or safety hazards, to the appropriate personnel.
Waste Management:

Collect and dispose of trash and recyclables in designated containers.
Ensure proper separation and disposal of different types of waste according to organizational policies and environmental regulations.
Monitor waste receptacles and restock with liners as needed.
Restocking and Inventory Management:

Monitor and restock cleaning supplies, restroom supplies, and other inventory items to ensure availability for daily use.
Keep inventory records and communicate with the supervisor or procurement department to request replenishments or report any supply shortages.
Light Maintenance and Repairs:

Perform light maintenance tasks, such as changing light bulbs, replacing air filters, or fixing minor plumbing issues.
Report maintenance or repair needs beyond their capability to the appropriate maintenance staff or supervisor.
Customer Service and Communication:

Maintain a professional and friendly demeanor when interacting with facility occupants, visitors, or customers.
Respond to occupant requests, inquiries, or concerns promptly and courteously.
Report any significant incidents, emergencies, or security issues to the appropriate authorities or supervisors.
Safety and Security:

Follow established safety protocols and guidelines to ensure a safe working environment for themselves and others.
Report any safety hazards or security concerns, such as broken equipment, spills, or unauthorized access, to the appropriate personnel.
Qualifications:

High school diploma or equivalent; additional certifications or training in janitorial services or facilities management is a plus.
Previous experience in janitorial or custodial work is preferred.
Knowledge of cleaning techniques, materials, and equipment used in commercial cleaning.
Basic understanding of safety procedures and precautions in a facility setting.
Physical stamina and the ability to perform repetitive tasks, lift heavy objects, and work on your feet for extended periods.
Excellent communication and customer service skills to interact effectively with facility occupants and visitors.
Attention to detail and the ability to prioritize tasks to ensure efficient and thorough cleaning.
Dependability and a strong work ethic to consistently meet job requirements and fulfill responsibilities.

What Does A day porter Do?

A day porter is responsible for various tasks related to cleaning, maintenance, and facility support during regular business hours. Their primary goal is to ensure a clean, organized, and well-maintained environment for employees, customers, and visitors. Here is an overview of the typical duties and responsibilities of a day porter:

Cleaning and Sanitation: Day porters perform routine cleaning tasks to maintain cleanliness and hygiene throughout the facility. This includes sweeping, mopping, vacuuming, dusting, and wiping surfaces in common areas, restrooms, lobbies, hallways, break rooms, and other designated spaces. They also empty trash bins and ensure proper waste disposal.

Restroom Maintenance: Day porters are responsible for keeping restrooms clean, sanitized, and well-stocked. They clean toilets, sinks, mirrors, and other fixtures, restock supplies such as toilet paper, hand soap, paper towels, and monitor the condition of restroom facilities throughout the day.

Floor Care: Day porters maintain the cleanliness and appearance of floors. They may sweep, mop, or vacuum floors regularly, remove stains or spills promptly, and perform routine floor care tasks such as buffing, waxing, or carpet cleaning. They also ensure proper placement of floor mats and signage to enhance safety and cleanliness.

Trash and Recycling Management: Day porters collect and dispose of trash and recyclables, ensuring proper separation and recycling practices. They empty and replace trash liners in appropriate containers, maintain recycling stations, and monitor waste levels to prevent overflow.

Restocking and Inventory Control: Day porters monitor and replenish cleaning supplies, restroom supplies, and other inventory items throughout the facility. They ensure that adequate stock levels are maintained, place orders for supplies as needed, and organize storage areas to optimize efficiency.

Light Maintenance and Repairs: Day porters may perform light maintenance tasks or assist maintenance staff in handling minor repairs. This can include changing light bulbs, replacing air filters, fixing loose fixtures, or addressing plumbing issues that do not require specialized skills.

Setups and Support: Day porters assist with setting up rooms, furniture arrangements, and equipment for meetings, events, or conferences. They may rearrange furniture, assemble and disassemble equipment, and provide general support for facility-related needs.

Customer Service and Communication: Day porters interact with employees, customers, and visitors in a courteous and helpful manner. They respond to inquiries, address concerns or complaints promptly, and provide general assistance as needed. They may also communicate maintenance or facility-related issues to the appropriate personnel.

Safety and Security Awareness: Day porters maintain awareness of safety and security protocols within the facility. They report any safety hazards, malfunctioning equipment, or security concerns to the appropriate authorities. They may also assist in emergency response procedures, such as evacuations or lockdowns.

Record-Keeping and Reporting: Day porters may be responsible for maintaining cleaning logs, inventory records, or work order documentation. They report any significant incidents, maintenance needs, or supply shortages to their supervisors or designated personnel.

The specific duties of a day porter may vary depending on the organization, facility size, and specific requirements of the role. However, their main focus is to maintain a clean, safe, and welcoming environment for all occupants and visitors throughout the day.