Program Manager Job Description

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Program Manager Job Description

Job descriptions
Administration and Office Support

Job summary 1

The Program Manager is responsible for the successful delivery of programs and projects through a disciplined IT project management process in close collaboration with business partners, team members, and various IT functions. This individual will assume end-to-end accountability for single or multiple concurrent projects and large programs consisting of multiple projects. The Program Manager will be a member of the Governance Team and will coordinate the work of project managers, create and maintain interlocking schedules for projects of a program, track program interdependencies, maintain and present the status of the program, track and address risks/issues at the program level, among other duties. In addition to program management duties, the Program Manager will provide process leadership and support to other Project Managers in structuring projects, consult on the use of project management tools, and will lead process improvement initiatives. The Program Manager will also serve as a mentor to project managers.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

We are seeking an experienced Program Manager to join our fast-paced organization. You will work closely with both the product management team and software development groups across the organization. You will work to define strategy and requirements. You will also lead the development design through delivery and subsequent operations. You can focus on both delivery and customers. You should have experience managing multiple complete product development cycles and possess superior analytical abilities and expert product judgment. You will have excellent listening and writing skills. This role requires the ability to effectively communicate with executive management on status, risks, and mitigations. In addition, having strong technical competency is essential to this role. A successful candidate will have a technical background, strong analytical and problem-solving skills, as well as, great project management and communication competencies.

Duties & Responsibilities 2

Experience in executing corporate-wide initiatives. You can define project plans, coordinate resources, manage implementation activities, and develop all processes associated with program rollout along with ongoing support
A high degree of competency with project management including, Agile methodology, identifying and managing risks, tracking dependencies and milestones, and communicating overall project status
- A positive outlook with the passion to make things better at every opportunity
- Excellent collaboration, with crisp and compelling verbal and written communication skills including presentation skills and listening skills with the ability to present complex technical information clearly and concisely to varying audiences
- Ability to handle multiple competing priorities in a fast-paced environment

Requirements & Skills 2

5+ years’ experience as a Program Manager
Proficiency with digital video products and/or technologies
- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, and recommendations and drive actions
- A demonstrated ability to independently solve ambiguous problems
- An ability to identify better ways of working at scale through building new mechanisms and processes, and the ability to deliver against lofty goals on time

Job summary 3

The Program Manager is responsible for leading the execution and delivery of programs. Responsible for creating the program strategy and benefits and ensuring that each project has the appropriate strategy and benefits to support the goals of the program. The Program Manager should be capable of independently communicating with executives in both formal and informal scenarios. Able to effectively escalate and manage program-level issues and risks. Effectively align project timing, strategy, and objectives to support the program in a way that is more beneficial than managing individual projects. This role requires the ability to manage a staff of all levels and ensure their success in managing and supporting initiatives within IT. Requires the ability to lead, coach, and mentor. Responsible for supporting internal process improvement initiatives and improving project management capabilities. The position requires the ability to embrace transformation trends supporting technology (cloud, automation, resilience, security) and execution strategies (agile, waterfall) as appropriate.

Duties & Responsibilities 3

Track all program costs, schedules, and performance against established program milestones; reporting the status to management stakeholders regularly
Understand and translate cross-team dependencies into actionable plans
Track and report all inter-dependencies between multiple projects and other Programs

Requirements & Skills 3

Minimum of 7 years of related experience
Bachelor's degree required, Master's preferred or equivalent experience
Knowledge of or Experience with Financial Products in the Finance Industry is a must

Job summary 4

As a Program Manager, you’ll directly support the Division by achieving program objectives and will interface with your Customers. Responsibilities include day-to-day operations support of contract, subcontract, finance, security, staffing, and procurement. The Program Manager will monitor and manage program performance, risk, cost, and schedule; quality review and submission of all deliverables; and preparation of contract modification proposals (technical and cost). The ideal candidate will possess superior analytical and problem-solving skills, operate independently with limited supervision and feedback, be a strong team player, and have the ability to establish solid working relationships with technical staff members.

Duties & Responsibilities 4

Execute all facets of program management for your contracts (i.e., cost, schedule, reporting, engagement, etc.)
- Support and Lead marketing and business development initiatives
- Manage multiple projects, engaging with Customers as well
- Potentially provide Supervisory assistance

Requirements & Skills 4

BA with 12+ years of prior relevant experience or Masters with 10+ years prior relevant experience
Experience executing PM activities (e.g., cost, schedule, Customer engagement, etc.)
Business Development and Capture experience (e.g., Proposal experience)
Demonstrated strong oral and written communication
Ability to work in a team environment, as well as independently
- Adaptability to new challenges with a strong motivation to grow and learn in new areas
- Masters with 10+ years prior relevant experience or Doctoral degree
- Experience translating functional requirements into tasks

Job summary 5

The Program Manager possesses leadership skills and has responsibility for the company's planning and performance of major business programs throughout all phases of the program lifecycle. The Program Manager is responsible for the cost, schedule, quality, customer satisfaction, and technical performance of company programs and for using that successful execution to drive future growth. The Program Manager understands the customer's perspective, proactively responds to the customer, and gains customer trust by continually meeting commitments and quality standards. Helps to develop and communicate succinct competitive analysis during proposal activities. This position will be required to forecast sales, new business, and gross profit on their programs, and to meet the strategic and operational goals of the business unit. The Program Manager will direct a program management/engineering staff in achieving excellence in program execution through the use of Earned Value and other techniques to identify program issues and monitor program performance.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

We are seeking a Program Manager to oversee large-scale project management and scheduling. This role will collaborate with other high-performing members of our team, client, and sub-consultants on projects and programs.

Duties & Responsibilities 6

Requirements & Skills 6

10 or more years of similar experience with no less than 4 years experience in project/team leadership
Must have strong communication skills

Job summary 7

Responsible for utilizing advanced program management skills and knowledge to follow the organization's strategic plan and lead the large-to-medium and/or moderately complex programs. Delivers outcomes, longer-term improvements, and benefits in support of the organization's goals. Mentors junior members of the team.

Duties & Responsibilities 7

Understands the scope of programs as defined by the business requirements and budget process. Participates in key planning milestones.
Identifies, confirms, and obtains participation from required cross-functional teams. Works with the other team members and Strategic Business Initiative to do this effectively.
Builds program plans and maintains program records. Works with the core team to identify and schedule all the work for end-to-end deployment required to fulfill program scope. Identifies and manages program critical path, being mindful of upstream and downstream dependencies.
Facilitates the development and implementation of key goals, objectives, and success criteria for the program with key stakeholders.
Supports the budget and resource forecasting process. Analyzes areas of risk to avoid risky activities.
- Works with leadership and core team members to help identify and assist in making program tradeoffs to balance scope, time, and costs.
- Ensures proper documentation.
- Tracks and manages the program schedule and upstream and downstream dependencies. Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives.

Requirements & Skills 7

Bachelors Degree or Equivalent
Generally requires 7-11 years of related experience
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors, and our communities

Job summary 8

You will support the team in delivering projects and initiatives that have a direct impact on our employees and customers. If you have a gift for thinking outside the box, enjoy solving difficult problems, and work with diverse agile teams, we want your help to keep us moving in the right direction so we can succeed as one team. This position is responsible for: the successful initiation, planning, design, execution, monitoring, controlling, and closure of a project/s, while controlling risk and minimizing uncertainty. You may lead a single project or multiple projects. You may also manage employees to ensure projects meet established time, cost, technical and quality objectives.

Duties & Responsibilities 8

Responsible for taking small to large programs/projects from original concept through final implementation
Be able to define scope, set realistic timing based on resources, team capabilities and other priorities
Develop detailed program/project execution plan and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and on-time delivery within capacity constraints
Develop clear, straightforward plans that engage team dynamics
Provide overall communication and interface with all areas affected by the program/project including cross-functional stakeholders and dependent teams
Create crisp and complete status reporting in support projects you are managing
- Apply consistency and best practices through project initiation, planning, execution and closing phases, enabling business outcomes and benefits tracking
- Align with cross-functional dependencies
- Surface opportunities to innovate and improve operational efficiencies

Requirements & Skills 8

Job summary 9

As a Program Manager, you will lead a dynamic team to provide program and process management and business process management. In this role, you will support the IT Program Management Office Leadership, Program Managers, and Analysts who are responsible for overseeing IT-oriented Projects and Programs. You will help to establish capabilities that are aligned to those initiatives currently executed by or planned for execution.

Duties & Responsibilities 9

Responsible for providing Program/Project/Portfolio Management and analysis of functional, management, financial and technical requirements for all assigned projects
- Manage the successful transition of a program management team, including developing and implementing a transition strategy and plan.
- Leads team support of business management functions and analytical functions to support the development, sustainment, and implementation of agency-level strategic functions supporting short-term through long-term processes, analysis methodologies, and controls.
- Provide subject matter expertise and thought leadership for strategic planning, business process improvement, and change management activities as applied to a portfolio of IT-related projects.

Requirements & Skills 9

Bachelor's degree (or higher-level degree) in Program/Project Management, Business Management, or related discipline
- Active Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification
- 10 years of demonstrated Portfolio, Program, and Project Management (PM) experience
- Knowledge of PM documentation (e.g. Project Management Plan, Project Schedule, and Standard Operating Procedure)

Job summary 10

We are seeking applicants for a program manager with a software development background. The successful applicant will be responsible for managing the day-to-day software development activities. The program manager will work as part of a larger team with developers, engineers, managers, technicians, and support personnel.

Duties & Responsibilities 10

Understanding a customer’s needs and issues, usually by direct interface
Assembling and directing corporate resources toward the execution of the contract
Identifying, tracking, avoiding, and mitigating risks
Trading issues of scope, approach, cost, and schedule
- Delivering the contracted result
- Managing daily activities of an engineering support and logistics team
- Pursuing new business development opportunities

Requirements & Skills 10

BS in a technical engineering degree
Five or more years of technical program experience
Demonstrated supervisory experience
Proficiency in task management
Ability to organize and manage a team
Experience developing program schedules and controlling budgets to meet required deadlines
- Ability to work in a team-oriented environment while making direct contributions to team success
- Strong verbal and written communication skills
- Up-to-date computer skills

Frequently asked questions

What does a program manager do?

A program manager is responsible for overseeing and coordinating a group of related projects or initiatives to achieve specific goals or objectives. Some of the key duties of a program manager may include:

Developing and managing a program budget

Developing and managing a program schedule or timeline

Ensuring that program goals and objectives are met

Coordinating the work of multiple project teams or departments

Identifying and managing program risks and issues

Communicating program status and progress to stakeholders and senior leadership

Ensuring that program activities are aligned with organizational strategy and goals.

What makes a good program manager?

Some qualities that make a good program manager include:

Strong leadership skills: A program manager should be able to inspire and motivate teams to achieve program goals and objectives.

Excellent communication skills: A program manager should be able to communicate effectively with stakeholders at all levels of the organization.

Strategic thinking: A program manager should be able to think strategically and align program activities with organizational strategy and goals.

Analytical skills: A program manager should be able to analyze program data and make data-driven decisions to improve program performance.

Project management expertise: A program manager should have strong project management skills, including the ability to manage schedules, budgets, and resources effectively.

Risk management expertise: A program manager should be able to identify and manage program risks and issues to minimize negative impacts on program outcomes.

Flexibility and adaptability: A program manager should be able to adapt to changing circumstances and adjust program activities as needed to ensure program success.

Olivia Powell
Recruiting expert

Last updated Sep 30

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Frequently asked questions

What does a program manager do?

What makes a good program manager?

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