Benefits Representative Job Description

Job summary 1

The Benefits Representative position is responsible for supporting the Human Resources Benefits Administration department by promptly responding professionally and courteously, verbally and in writing, to all inquiries related to all employee benefit programs. This position interprets policies, resolves complaints and provides education regarding the resources and services available to employees. Also, responsible for special and ad hoc projects for designated benefits programs as assigned.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

Join our Company as our Benefits Representative for the Office of Human Resources. As an important member of the team, you will be responsible for administering company-wide benefits including health insurance, retirement benefits, and more. Our Benefits Representative helps to process benefits enrollment information for all new eligible employees as well as assists with the annual insurance enrollment. As a specialist in benefits, you will be the main point of contact for all benefits and eligibility questions. We are looking for human resources professional with excellent customer service and communication skills to join our team!

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

This is a professional position responsible for overseeing various benefits-related human resources programs. The Benefits Representative is responsible for counseling employees on benefits programs concerning employee insurance, retirement plans, and savings plans; reconciling financials related to benefit deductions and charges; and advising the university community regarding policies and procedures. Serves an active role in reviewing current department policies and procedures and recommending changes. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the Associate Director of Human Resources.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

In this role, you will be the first point of contact for faculty and staff regarding our employee benefits programs. The Benefits Representative will address phone/email inquiries and process transactions. Duties may also include reporting, life events and payroll adjustments in support of the university’s benefits programs. May participate on HR/Benefits project teams.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

The Benefits Representative oversees the administration of health and welfare plans in accordance with operative plan documents and in compliance with federal law, with minimum supervision. Must have a thorough knowledge of all welfare plans. Interprets and applies the provisions of the plans to individual plan participants, recognizing tremendous liability to the Company. Researches, develops plan communications, and documents plan provisions. Serves as a subject-matter expert to all levels of the organization and plan participants dealing with highly personal, confidential, and sensitive information in a limited access work environment.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Benefits Representative initiates contact with patient's insurance company by verifying insurance coverage and amount of copay/deductible is applicable.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Benefits Service Center is seeking a Benefits Representative who provides benefits services in the processing of health and welfare enrollments, Pension Plan and 403(b) enrollments as well as determination of eligibility for the Tuition Grant Plan and approval for processing of all requests for the Tuition Reimbursement Plan. Communicates and administers the university's benefit plans, programs and policies through direct interaction with faculty, staff, postdoctoral students, residents, interns and retirees, as well as internal departments and external vendors.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

We are looking for a Benefits Representative. Work collectively as a supportive member of a team for the benefit of the clients (external and internal) and company personnel. Maintain rapport and open, effective communication. Demonstrate strong organizational and project skills. Demonstrate high levels of interest, energy and enthusiasm to meet or exceed clients’ expectations. Act with responsiveness, urgency, and professionalism in all matters. Accept accountability for the quality and accuracy of work produced.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

Under general supervision, the Benefits Representative may participate in the design, implementation, and/or administration of benefit plans in accordance with requirements, practices, and procedures.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

The primary responsibility of the Benefits Representative is to assist and support the administration and management of a wide range of benefit, wellness, and employee programs. This position is the day-to-day contact for employees regarding benefit eligibility and enrollment inquiries, wellness initiatives, benefit record maintenance, and transactions within the HRIS. Additionally, the Benefits Representative assists with employee programs, Worker’s Compensation claims management, and support of the HR department. This position may also provide back-up support in other areas of the Human Resources function.

Duties & Responsibilities 10

Requirements & Skills 10

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