Technical Analyst Job Description template and pdf with duties [2024]

Job summary 1

The Technical Analyst implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

We are currently seeking a Technical Analyst to join our growing team! As a Technical Analyst, you'll have the opportunity to work on a collaborative team of engineers in one of the most exciting fields in technology! The Technical Analysts helps our industrial customers remotely and continuously monitor their factory equipment to prevent unplanned failures and optimize operation to extend machine life. Technology and data analysis provide the backbone for delivering actionable advice to customers, so your ability to learn vibration and other types of machine health analysis is key. Our team will provide you the detailed training you need, but you need to bring the capability and desire to absorb the training and become an expert. Personal interaction is key; we focus on relationship-building and establishing trust with our customers so that they are excited to work with us to improve their plant's operation, making their jobs easier and more valuable.

Duties & Responsibilities 2

Deliver monitoring services including installation, setup, and ongoing vibration analysis and machine health diagnosis
Perform Quality Assurance software and hardware products
- Perform customer training programs on software and hardware
- Answer questions and solve customer problems
- Additional duties as assigned

Requirements & Skills 2

Bachelor's degree in Mechanical or Industrial Engineering, physical science, or similar
2-3 years experience working in the Metals Industry strongly preferred
Vibration Analysis experience strongly preferred
- Mechanical aptitude, engineering mindset, hands-on experience, and enjoyment of learning how things work
- Superior communication skills; written, face-to-face, and over the phone
- Able, willing, and excited to travel and maneuver through large industrial plants

Job summary 3

The Technical Analyst has responsibility for the execution of plant- and lab-based quality checks, including the organization and analysis of data. Such checks include chemical, biological, and process data (it does not include sensory data, which is the responsibility of the Head Blender & Sensory Analyst). The Technical Analysis will be responsible for ensuring existing methods are consistent and that equipment is calibrated. For those quality checks that are not executed by the Technical Analyst (e.g., are executed by a Lab Technician or a Distiller), it will still be their responsibity to ensure that correct methods are followed and that equipment is calibrated. The Technical Analyst has responsibility for weekly, monthly, and yearly Quality reports. This position will also be responsible for developing and implementing new plant- and lab-based methodologies that will lead to an improvement in the quality and consistency of our products. Further, they will be responsible for the development and implementation of analytical chemistry methodologies, so that we can better track chemical markers associated with negative/positive flavors and legal regulations.

Duties & Responsibilities 3

Requirements & Skills 3

Knowledge in cereal chemistry, fermentation, distillation, blending & maturation process
Experience with analytical equipment and testing methods pertinent to the production of alcohol
Experience with data organization, normalization, and statistical analysis
Strong interpersonal/influencing/problem solving skills
Proven in project work and team building skills, as well as the ability to work independently
- Superior organization, time management skills and excellent attention to detail and accuracy
- Strong mathematical and chemical skills
- Required: University Degree

Job summary 4

The Technical Analyst will work closely with the business and clinical clients and Company application teams to manage application enhancements and on-boarding new clients. The Technical Analyst will have project management, feature design, quality assurance/testing, support and training responsibilities. The role will be a combination of business analysis, functional design, application support, client training, and implementation management. The Technical Analyst is responsible for analyzing national clinical registry data specifications, defining and documenting design functionality, and configuring features within Company’s software products. Innovative thinking and a keen understanding of customer needs will be applied with the goal of enhancing Company’s products and our users’ experience.

Duties & Responsibilities 4

Work with clinical end users to define and document functionality enhancements that improve business process workflow, enhance customer communication, and generate meaningful healthcare quality metrics.
Customize and configure system software to meet business requirements. This may include limited SQL code development and executing SQL queries to evaluate and troubleshoot issues.
Utilize feature, incident, and service request tracking. Thoroughly document user functional design requirements, evaluate scope, and recommend solutions.
Develop test plans, create test cases, execute testing, and ensure alignment with business requirements and objectives.
- Coordinate application implementation for new clients and version releases for existing clients. Manage small to large projects including defining schedules, assigning tasks, monitoring progress, and reporting status.
- Write user documentation, release notes, training materials, and document solutions in a knowledge base.
- Provide training and user support to business clients.

Requirements & Skills 4

Bachelor degree in Business, Information Systems, Computer Science, or related field preferred
2+ years’ experience as Business Analyst or Systems Analyst.
A nursing degree and/or healthcare industry experience is preferred.
Familiarity with web-based application development technologies such as .NET, XML, and SQL.
- Limited SQL development experience preferred.
- Exceptional verbal and written communication skills. Strong team orientation with excellent interpersonal skills working with internal team members as well as client hospital staff.
- Excellent organizational, project management abilities, strong analytical and problem-solving skills

Job summary 5

As a Technical Analyst, you’ll be working with the development teams, project leaders and clients to implement and assure the success of complex digital solutions. You’ll meet with clients to help understand their needs, guide clients through the technical product roll out, and be there to help teach and answer any questions clients may have about their application.

Duties & Responsibilities 5

Assuring client satisfaction while maintaining costs
Writing functional and/or technical specifications for client implementations
- Configuring tools and solutions
- Performing remote training meetings for clients
- Participating in process improvement projects

Requirements & Skills 5

History of client success in a technical role
History of collaborative project success
Strong communication skills – written and verbal, and strong presentation skills
Knowledge and understanding of databases
Willingness to travel
- 3+ years of progressive job growth
- History working in digital consulting
- History of project management

Job summary 6

The Technical Analyst serves as a vital resource for technical client engagements. The Technical Analyst is a point of contact for internal and external teams for all tagging inquiries. In addition, the Technical Analyst will utilize their analytics platform knowledge to drive best practices that efficiently and creatively address client business needs. This position interacts directly with clients and acts as a subject matter expert for all things tagging and web analytics platforms.

Duties & Responsibilities 6

Requirements & Skills 6

1-3 years of experience with Tag Management and/or Web Analytics platforms
Experience implementing tag changes and updates within Tag Managers
Working knowledge of Google Tag Manager required. Adobe Launch, Tealium and other Tag Management Solutions are a plus.
Proven understanding of Google Analytics (admin/implementation more than analysis focus) required
Adobe Analytics, Coremetrics, Heap, Piwik, etc. All a plus but not required
Basic understanding of data governance best practices
- Knowledge and/or experience with tag/pixels from major marketing platforms (i.e. Adwords, Facebook, etc.) strongly preferred
- Excellent project and task management skills
- Ability to manage multiple projects/clients simultaneously

Job summary 7

The Technical Analyst provides technical and logistical support for hardware issues at the Inventory warehouse.

Duties & Responsibilities 7

Support Operations by ensuring hardware & logistics issues are resolved as quickly as possible
Coordinate with internal and external customers to support hardware reviews
Provide technical expertise as required
Manage the Deficiency Report process via the Joint Deficiency Report System
- Assist Engineering with hardware inspections
- Conduct material condition reviews and provide recommendations
- Participate and contribute to P&W Site overall compliance objectives to include: International Trade Compliance (ITC), Customer Oriented Results and Excellence (CORE) Quality initiatives & Environmental Health and Safety (EH&S) and Financial Improvement and Audit Remediation (FIAR).

Requirements & Skills 7

Bachelor’s Degree in related field or equivalent technical experience.
5+ years of professional experience
Strong team player, skilled communicator with the ability to form and maintain good relationships internally and externally
Customer focused
- Ability to obtain and/or maintain a DoD secret security clearance
- US Citizenship is required due to government contracts
- Ability to work any shift

Job summary 8

The Technical Analyst is responsible for working directly with clients to evaluate all digital properties for design and implementation of Company measurement technologies across multiple platforms. The successful candidate will simultaneously maintain integration workflows and communication with numerous clients. A love of problem solving in challenging situations along with the ability to extract and communicate technical requirements from client communications is critical to success.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

Our Technical Analyst performs critical and detailed operational and technical tasks to support Company web portals. This includes the setup, configuration, quality control, high level support and contact management.

Duties & Responsibilities 9

Deliver services and perform operational tasks with a focused sense of accuracy under the direction of a Lead Technical Analyst or Director of the Operations Technical Services. The successful candidate will demonstrate the ability to express themselves verbally and in writing and have an interest in growing with the business.
Ensure that assigned project tasks are completed in a timely manner, within the given project scope.
Build a relationship with the client and internal teams by interfacing with the project team and/or end user.
Must demonstrate strong technical abilities including quality key board skills. Will need to follow-up on diverse issues; acquiring results in timely resolutions.
Familiarize and put into practice the methodology defined in departmental Standard Operating Procedures and Standard Work Instructions.
- Need to have and project quality analytical skill and be able to follow projects to conclusion.
- Assist in training new interdepartmental and intradepartmental partners through the creation and presentation of trainings presentations and materials.
- Other, related projects and duties.

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