Technical Analyst Job Description

Job summary 1

The Technical Analyst implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

We are currently seeking a Technical Analyst to join our growing team! As a Technical Analyst, you'll have the opportunity to work on a collaborative team of engineers in one of the most exciting fields in technology! The Technical Analysts helps our industrial customers remotely and continuously monitor their factory equipment to prevent unplanned failures and optimize operation to extend machine life. Technology and data analysis provide the backbone for delivering actionable advice to customers, so your ability to learn vibration and other types of machine health analysis is key. Our team will provide you the detailed training you need, but you need to bring the capability and desire to absorb the training and become an expert. Personal interaction is key; we focus on relationship-building and establishing trust with our customers so that they are excited to work with us to improve their plant's operation, making their jobs easier and more valuable.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

The Technical Analyst has responsibility for the execution of plant- and lab-based quality checks, including the organization and analysis of data. Such checks include chemical, biological, and process data (it does not include sensory data, which is the responsibility of the Head Blender & Sensory Analyst). The Technical Analysis will be responsible for ensuring existing methods are consistent and that equipment is calibrated. For those quality checks that are not executed by the Technical Analyst (e.g., are executed by a Lab Technician or a Distiller), it will still be their responsibity to ensure that correct methods are followed and that equipment is calibrated. The Technical Analyst has responsibility for weekly, monthly, and yearly Quality reports. This position will also be responsible for developing and implementing new plant- and lab-based methodologies that will lead to an improvement in the quality and consistency of our products. Further, they will be responsible for the development and implementation of analytical chemistry methodologies, so that we can better track chemical markers associated with negative/positive flavors and legal regulations.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

The Technical Analyst will work closely with the business and clinical clients and Company application teams to manage application enhancements and on-boarding new clients. The Technical Analyst will have project management, feature design, quality assurance/testing, support and training responsibilities. The role will be a combination of business analysis, functional design, application support, client training, and implementation management. The Technical Analyst is responsible for analyzing national clinical registry data specifications, defining and documenting design functionality, and configuring features within Company’s software products. Innovative thinking and a keen understanding of customer needs will be applied with the goal of enhancing Company’s products and our users’ experience.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

As a Technical Analyst, you’ll be working with the development teams, project leaders and clients to implement and assure the success of complex digital solutions. You’ll meet with clients to help understand their needs, guide clients through the technical product roll out, and be there to help teach and answer any questions clients may have about their application.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Technical Analyst serves as a vital resource for technical client engagements. The Technical Analyst is a point of contact for internal and external teams for all tagging inquiries. In addition, the Technical Analyst will utilize their analytics platform knowledge to drive best practices that efficiently and creatively address client business needs. This position interacts directly with clients and acts as a subject matter expert for all things tagging and web analytics platforms.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Technical Analyst provides technical and logistical support for hardware issues at the Inventory warehouse.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Technical Analyst is responsible for working directly with clients to evaluate all digital properties for design and implementation of Company measurement technologies across multiple platforms. The successful candidate will simultaneously maintain integration workflows and communication with numerous clients. A love of problem solving in challenging situations along with the ability to extract and communicate technical requirements from client communications is critical to success.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

Our Technical Analyst performs critical and detailed operational and technical tasks to support Company web portals. This includes the setup, configuration, quality control, high level support and contact management.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

We are looking for a well-rounded and driven Technical Analyst.

Duties & Responsibilities 10

Requirements & Skills 10

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