Sales Support Administrator Job Description template and pdf with duties [2024]

Job summary 1

The Sales Support Administrator will be responsible for coordinating and supporting Company's sales office operations. The ideal candidate will have a strong service background, attention to detail, high capability with an understanding of technology, amazing organizational skills, and a willingness to be part of a team. Job duties will include administrative, advertising, and marketing needs, social media support, technology and Company system support, processing, ordering supplies, and other administrative, and customer service duties as assigned.

Duties & Responsibilities 1

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Serve as the face of the office and provide excellent customer services to clients, independently affiliated sales agents, vendors, and others.
Responsible for direct support of the branch manager/office operations, including but not limited to: branch accounts payables and receivables, expense reports, coordination all office administration tasks, including general, office and business supply orders, equipment maintenance, coordinate the affiliation process for new agents, file maintenance, general office appearance, and repair issues.
Provide instruction and support on office systems.
Order business cards, and name badges and handle other miscellaneous tasks, including zip forms, digital ink, and other company programs.
Assist sales agents with marketing, advertising, and technology needs related to company resources on request.
- Coordinate paperwork for newly affiliated sales agents.
- Provide social media and marketing support to allow the sales agents to focus on the growth of their business.
- Perform variety of other administrative duties as assigned.

Requirements & Skills 1

Job summary 2

We are looking to add a Sales Support Administrator as we are growing our winning team. This individual will take and direct all incoming calls daily, as we want our clients, prospective clients, and vendor partners to be answered: “live”. The Sales Support Administrator will also assist in the sales process as needed with administrative functions.

Duties & Responsibilities 2

Creating and maintaining spreadsheets and reports, faxing, scanning, and retrieval of documents and account information.
Assisting the Branch Manager in the maintenance and regular update of spreadsheets for the tracking of inventory, categorizing re-cons, new machines, and accessories through the list of serial numbers.
- Supporting the Office administratively by completing tasks assigned by the Branch Manager, Sales Manager, or other members.
- Performing incidental office tasks such as monitoring standard office supplies and postage; collating, assembling, and posting documents; making coffee; accepting and delivering correspondence and shipments; screening calls and visitors. Also includes maintaining clean reception, office, demo, and coffee areas.
- Greets visitors and provides employment documentation to prospective candidates politely and professionally.

Requirements & Skills 2

3+ years supporting a sales team, sales mgr, or sales professional
Excels at multi-tasking and organizing people, data, and projects
Thrives working as a member of a team
High service standards: the desire to meet and exceed colleagues'/customers' expectations
Time management and understanding the team’s prioritization are critical for this role
Warm and welcoming disposition for communicating with callers and employees to assist them in their needs. This is a highly visible role and requires professionalism
- A heightened sense of urgency that can escalate problems quickly but also understand how to solve problems for the client with little disruptions
- Strong verbal and written communication skills
- Must be Microsoft Office proficient – no training provided for clerical duties

Job summary 3

We are hiring a Sales Support Administrator to support the sales team by designing, implementing, and managing direct marketing campaigns for current and prospective clients.

Duties & Responsibilities 3

Provides general administrative support to company executives by preparing presentations, coordinating events, and other assigned duties.
Supports the sales team with order tracking (credit), event organization, key metric report delivery, and training.
Administers company systems.
Develops expertise in the Company and the Underwriting resources available to support marketing efforts.
Provides meaningful reports and data to support the effectiveness of the marketing plans.
- Organizes sales meetings, education events, sales associate events, and other social events to support the team.
- Partners with sales team members to develop marketing plans specific to target markets and sales associates.
- Performs additional duties as assigned.

Requirements & Skills 3

Associate’s or Bachelor’s degree preferred
One (1) year of related sales support experience preferred
Proficiency in Microsoft Office suite of products, especially PowerPoint
Ability to generate reports and spreadsheets in Excel
Good customer services skills
- Good oral and written communications skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail

Job summary 4

The Sales Support Administrator works in conjunction with the Director to support, train and complement Sales Support Administrators.

Duties & Responsibilities 4

Manage the office operational coverage plan during periods of employee absence including providing onsite sales support at the Branch Office.
Monitor and respond to email and telephone calls from Sales Support Administrators on a variety of topics including process and production system and tools questions, policies, and procedures.
On-going and direct communication with Director
- Monitor the performance of Sales Support Administrators to ensure that all newly hired and existing staff are trained on Company productivity tools, systems, and policies/ procedures.
- HR responsibilities in conjunction with Director and Branch Manager including all interviewing and skill assessment.
- Act as subject matter expert to troubleshoot and problem-solve as needed to support Administrators.

Requirements & Skills 4

Two or more years experience in a customer-centric business environment with administrative responsibility for office operations.
Ability to build effective working relationships
Strong customer service skills with excellent communication skills, both verbal and written
Ability to work independently and in a team environment
Real Estate background preferred
- Ability to multi-task, prioritize and be flexible with changing business needs in a team environment
- Proficient and skilled in Microsoft Office Suite
- Proficient and skilled in Social Media applications

Job summary 5

The Sales Support Administrator position is responsible for assisting Account Managers with day-to-day tasks and administrative functions as well as for providing customer support.

Duties & Responsibilities 5

Requirements & Skills 5

Administrative or bachelor's Degree in a related field
- At least three years of related sales/sales support experience
- Microsoft Office (Outlook, Powerpoint, Word, and Excel)
- Excellent administrative, clerical, record-keeping, computing, and communication skills

Job summary 6

Under minimal supervision, the Sales Support Administrator works closely with Senior Vice President on various tasks.

Duties & Responsibilities 6

Coordinate/create reports and assignments when necessary and as assigned by the Senior Vice President
Interpreting data, analyzing results using statistical techniques
Performs as a liaison between departments on processing and submission
- Maintaining and updating sales/customer records
- Verifying and reconcile expense reports
- Supporting the sales department with other administrative tasks, if requested

Requirements & Skills 6

Job summary 7

The Sales Support Administrator plays a vital role in supporting our external Area Managers by assisting with key elements of their daily business objectives and helping to create a better overall experience for our dealer partners. The goal of the sales support representative is to help increase the overall production of our sales team through excellent service and support.

Duties & Responsibilities 7

Research potential leads and utilize Salesforce to assign them to a Sales Representative.
Identify pending deals in funding and assist with collecting missing stipulations.
Work with business partners to clear outstanding titles and remit as needed.
Assist with the accurate completion of Dealer Agreements by reviewing documents and collecting missing stipulations.
- Provide best-in-class customer service to your dealer customers.
- Utilize Salesforce and other programs to work through daily assignments.
- Perform other duties as assigned.

Requirements & Skills 7

Excellent communication, interpersonal and organizational skills.
Must be able to work flexible schedules, which may include Saturdays.
Previous experience in support is a plus.

Job summary 8

We are looking for a Sales Support Administrator who can be the direct contact for the field sales team and provide support by processing orders, monitoring inventory, and following up on ETA with purchasers.

Duties & Responsibilities 8

Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability, and pricing
Assist the sales team with data entry tasks as well as backup for other team members when needed
Work cross-functionally with production, accounting, and RMA to keep track of assembly order schedules, and expedite pending repair orders
Arrange sales meetings and prepare presentations
- Help process orders, expedite orders, assist on RMA's
- Assist product marketing information for email blasts or other marketing activities with the office
- Generate sales and forecasting reports on a monthly and quarterly basis

Requirements & Skills 8

High School Diploma required AA degree preferred
1-2 years’ tech industry experience preferred
Strong attention to detail
- Effective organizational skills
- Excellent communication, presentation, and negotiation skills
- Proven ability to effectively identify and resolve issues

Job summary 9

We are looking for a Sales Support Administrator.

Duties & Responsibilities 9

Requirements & Skills 9

Ability to multi-task, work independently, and work well in a team atmosphere
Excellent verbal/written communication skills
Very organized, meticulous, and detail-oriented
Self-motivated with the initiative and ability to work with limited direction and supervision
Proficiency with Microsoft Office, specifically, Word, Excel, PowerPoint, and Microsoft Outlook
- Knowledge of MS Dynamic CRM, Adobe Creative Suite, and Word Press is a plus
- Ability to effectively interact with customers and all levels of management
- Bachelor’s degree and/or at least 3-5 years of relevant business experience

Job summary 10

We are hiring a Sales Support Administrator to join our team in our office! The Sales Support Administrator is responsible for the administrative support of the Inside Sales team.

Duties & Responsibilities 10

Develop, establish, and maintain professional relationships with new and existing clients
- Perform accurate order entry and administrative support on a timely basis for designated Account Executives.
- Provide information regarding products, order status, and pricing to customers via phone & E-mail
- Identify and resolve customer issues with special attention to business needs

Requirements & Skills 10

High School Diploma
Effective written and verbal communication skills with the ability to articulate ideas in a clear, concise manner
Must be able to interact and communicate with individuals at all levels of the organization
Ability to multi-task
Must be able to work under pressure and meet deadlines
Ability to use best judgment when making business decisions
- Proficient typing skills and ability to work in a Microsoft Windows environment
- Strong oral and written communications skills are a must
- Previous experience in a support role preferred

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