Restaurants Host Job Description template and pdf with duties [2024]

Job summary 1

The Restaurants Host is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Restaurants Host is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.

Duties & Responsibilities 1

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Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board
Informs customers of promotions and notifies them of assigned server
- Manages patron wait list as needed
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
- Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed

Requirements & Skills 1

Job summary 2

We are looking for a Restaurants Host who love to smile and work with a skilled team of dedicated hospitality professionals! If you love carbs, have a strong work ethic, a positive attitude, great communication skills and a passion for exceeding the guests' expectations then this is the job for you!

Duties & Responsibilities 2

Greets and seats guests, presents menus to guests, and informs them of specials.
Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
Manages reservations and wait list.
Observes tables and keeps track of clean, dirty and occupied tables.
Cleans, organizes and stocks menus at host area.
- Answers phone and answers questions concerning the menu and restaurant.
- Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
- Assists team with bussing, bathroom cleanliness, running food as needed.

Requirements & Skills 2

Restaurant Experience: 1 year (Preferred)
- Excellent interpersonal and customer service skills
- Well-organized
- Ability to operate seating software

Job summary 3

The Restaurants Host begins each experience for every Guest that walks into our restaurants by providing hospitality and service. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you!

Duties & Responsibilities 3

Give a warm welcome to every Guest
Manage the wait list
- Communicate Guest concerns to the Manager when appropriate
- Answer telephone within three rings and direct calls
- Help fellow Team Members when appropriate

Requirements & Skills 3

Friendly, warm, and caring attitude that's always ready to greet with a smile
Thinks and acts quickly in a fast-paced, high-volume environment
- Able to work in a standing position for long periods of time
- Able to safely lift and easily maneuver trays of food when necessary
- No experience necessary

Job summary 4

We are looking for a Restaurants Host. You are looking for an exciting part-time role where you can use your customer service mindset to make a real impact. You enjoy working with people and thrive in a fast-paced environment. You are looking to develop professionally and learn more about operating spaces and creating unique engaging experiences.

Duties & Responsibilities 4

Support members and hosts with onsite needs
Be a model of excellent customer service for the rest of the team
Take responsibility for completing daily & weekly checklists
Handle reservations and support events
- Handle inventory tracking and purchasing
- Support spatial needs and support the host team in executing tasks
- Support overall maintenance & upkeep so our spaces look great!

Requirements & Skills 4

You lead by example; you know how to ensure customers are happy and what to do if there's a problem.
- You are hard-working, organized and understand the importance of a good process.
- You are a people person; you enjoy meeting new people and making a good first impression for our customers.
- You are creative and would be eager to think about new ways to improve or enhance the experience for our customers.

Job summary 5

We are looking for an enthusiastic Restaurants Host who loves connecting with people! We don’t have a script – we want you to be Genuine and authentically yourself in how you engage with guests – show your personality!

Duties & Responsibilities 5

You set the tone for the guest experience - welcome each guest with a friendly greeting and a smile!
- Create and nurture a fun, positive work environment
- Be a core team member in our restaurant
- Uphold our high sanitation and safety standards

Requirements & Skills 5

Previous experience is not required - we will train you!
A desire to be a part of a Vibrant team that believes in treating our team members and guests like family
An Of Service mindset
- Flexibility to work a variety of shifts
- A Curious nature to keep learning and growing
- Pride, excellence and integrity in all you do – making you A Cut Above

Job summary 6

Under the direction of the Restaurant Management Team, the Restaurant Host is responsible for maintaining guest services for the restaurant lounge and bar at Restaurant. Incumbent ensures all guests are greeted, promptly seated, and served in a professional, courteous, and timely manner.

Duties & Responsibilities 6

Monitors the open and seated sections of the restaurant, bar and lounge, estimates wait times for guests, answers the telephone, and takes reservations as needed.
Keeps the kitchen and appropriate managers aware of large groups of guests and keeps track of the reservation and occupancy chart as needed.
Informs the Restaurant Manager and Executive Chef of any issues, concerns, large groups, complaints or feedback from guests.
- Serves as the first contact with restaurant guests, encouraging return visits and providing exemplary customer service.
- Interacts with team members and guests in a high-volume dining environment.
- Execute other functions and responsibilities as assigned by management.

Requirements & Skills 6

At least one year of experience as host or cashier in a full service restaurant.
Ability to read, understand and speak English sufficient to determine and carry out job duties.
Skill in writing concise, logical and grammatically correct English.
- Ability to communicate effectively on a one-on-one basis and in small group settings with team members, peers and guests.
- Skill in working in organizing and monitoring assignments to complete work in a timely manner when there are interruptions, changing priorities, changes in workload, pressures of deadlines, and competing priorities.
- Skill in working independently and following through on assignments with minimal direction.

Job summary 7

As a Restaurants Host of the front of house team, you’ll create memorable experiences for our guests and work alongside people who are just as passionate as you are. We’re looking for energetic, engaging, and charismatic bussers to join our team!

Duties & Responsibilities 7

Making guests feel welcome and comfortable
Anticipate and accommodate guest's needs
Complete running and closing side work
- Greet customers warmly and accommodate any special needs our guests may have
- Seat guests in organized and efficient manner
- Clean tables and surrounding areas

Requirements & Skills 7

No experience necessary; but hospitality background a plus
- Strong work ethic, team focus, and commitment to guest service
- Must be able to work weekends
- Mmust be able to lift 30 lbs

Job summary 8

The Restaurants Host greets all guests upon arrival to the dining area. Making members and guests feel welcome and expeditiously escorting all players, members, and guests to tables to ensure expedient, quality service.

Duties & Responsibilities 8

Greet all arriving members and guests at assigned station in a pleasant manner, making them feel welcome and at ease
Escort all arriving members and guests to their desired dining location, present menus and inform them of who their server will be
Promptly notify servers of newly seated tables to ensure prompt service to guests. Maintain constant contact with servers to ensure they are not behind and are able to provide the expected service level to all guests
Continually assess the dining room and make sure the seating chart is accurate based on open tables
Schedule dining reservations and arrange special services for members and guests as requested. Check answering machine to assure all reservations have been properly recorded and with complete guest information
Keep station stocked with required supplies at all times. Inspect all menus and ensure that all are current, clean and in good condition
- Bid a fond farewell to all departing members and guests thanking them for their visit. Inquire as to how their visit was and ask them to return
- Advise supervisor of any special guests and department heads dining in restaurant
- Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved

Requirements & Skills 8

High school diploma or equivalent education
Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience

Job summary 9

We are looking for friendly, enthusiastic people to serve as Restaurants Host in our restaurants. If you have fantastic customer service skills and enjoy interacting with a lot of people in fast-paced environment, then read on!

Duties & Responsibilities 9

Serves as the Customer’s first impression of service in the restaurant
Warmly invites the Customer to find a table wherever they’d prefer, or shows them to the waiting chairs along the front, ensuring them of a short wait
Manages the order of waiting Customers to ensure that they are seated promptly as tables become available
Diligently thanks Customers as they are leaving and invites them to come back
- Stocks and maintains the self-service coffee bar for waiting Customers.
- Hands menus to waiting Customers.
- Answers Customer’s questions regarding the menu, basic food preparation and wait times

Requirements & Skills 9

Job summary 10

We are looking for a Restaurants Host.

Duties & Responsibilities 10

Requirements & Skills 10

Previous Host experience preferred, but not required.
Act with discretion and maintain confidentiality in handling sensitive information.
Must be able to walk and stand for at least a full eight (8)-hour shift.
Must be able to lift, up to 25 lbs in weight and ability to bend, reach, pull, push, kneel, squat and grasp as needed.
Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
- Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
- Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
- Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.

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