Travel Agent Job Description template and pdf with duties [2024]

Job summary 1

We are looking for a Travel Agent, who is passionate about traveling and helping people. You will consult clients on the best options for leisure or business travel and will provide tourism-related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.

Duties & Responsibilities 1

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Plan and sell airline tickets, other transportation, accommodations, insurance, and other travel services
Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations
Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc) to travelers
Book transportation, make hotel reservations and collect payment/fees
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Attend travel seminars to remain updated with tourism trends
- Enter data into our software and maintain client files

Requirements & Skills 1

Proven work experience as a Travel Agent (Minimum 2 Years)
Excellent knowledge of computer reservations systems
Fluency in English; multilingualism is a plus
Strong sales skills and communication skills
- Sound knowledge of domestic and international travel trends
- Diploma or Degree in Hospitality, Travel, Tourism, Business, or relevant field
- Personal travel experience will be considered an advantage

Job summary 2

We are looking for an experienced travel professional to help support our users with the online airline and hotel booking activities.

Duties & Responsibilities 2

Book flight and hotel travel for users and support change requests
Receive and resolve customer questions and issues
Look for customer posts and activities on the Web and Social media and respond to them
Contact users by phone to interview or answer support requests
Create content for our FAQ (both text and video tutorials)
- Identify, research, and correct ticketing errors
- Help with the English spellcheck and keep our posts in the same style
- Other duties as needed

Requirements & Skills 2

Successful completion of an approved travel school or substantial experience as a Travel Agent
Excellent planning and organizational skills to effectively manage timelines
- Ability to multitask and work in a fast-paced, deadline-oriented environment
- Strong interpersonal and communication skills, both internally and externally
- Detail-oriented, strong work ethic and passion for delivering excellent customer service

Job summary 3

We are looking for a Travel Agent to join our team.

Duties & Responsibilities 3

Requirements & Skills 3

To perform this job successfully, At least 3 years of experience.
- Working knowledge of any of the following GDS reservations Systems: Sabre, Apollo, Worldspan, Amadeus.
- Industry knowledge of world reservations: Domestic & International.
- High School Diploma

Job summary 4

We are looking for Travel Agents with a passion for selling products and providing exceptional customer service to our members and prospective members.

Duties & Responsibilities 4

Travel Agents assist customers with multi-faceted leisure travel plans and advise them of travel needs. Agents must build relationships with a variety of customers, understand their wants, anticipate their needs, and determine the best products to match their vacation desires and travel style.
A successful Travel Agent must be able to research destinations, fares, hotels, flights, rental car services, and suppliers, and be able to effectively and efficiently multi-task.
- Responsible for day-to-day cashiering with membership fees, attraction ticket sales, travel store purchases such as luggage, and other various member purchases.
- Maintain inventory of map materials and tour books to ensure that supplies are on hand as needed.
- Seek potential to grow customer base through sales and customer service.

Requirements & Skills 4

Face-to-Face Customer Service Experience
Consultative Sales Experience, including cross-selling
Experience in a work environment meeting and exceeding sales goals
Ability to multi-task in a fast-paced detail-oriented environment
- Hospitality, Travel, or Tourism related college degree
- Base knowledge of Geography and Travel Destinations
- No felony convictions within past 7 years

Job summary 5

We are hiring talented independent Travel Agent professionals to join our team.

Duties & Responsibilities 5

Book air and ground transportation for clients.
Research to locate the best pricing and options according to the client's specifications.
Coordinate with other business partners in our travel community to facilitate a positive experience for clients.
- Book hotel reservations for guests in their desired location, ensuring their specifications for their stay are met.
- Organize and provide materials about potential locations and local tours to clients.
- Plan and promote accommodations and travel scenarios.

Requirements & Skills 5

Trainable and Coachable.
Exceptional organizations skills are essential.
Customer service experience is a plus, but not required.
Ability to understand clients' travel goals and needs and exceed their expectations.
Ability to locate the ideal travel options for clients upon a scheduled meeting detailing their travel aspirations.
- Must be a self-starter, goal-driven, and business minded.
- Promote tours and vacation excursions through local media and social media.
- Commission-based position with the opportunity to grow.

Job summary 6

We are seeking some detailed oriented experienced Travel Agents with excellent customer service.

Duties & Responsibilities 6

Responsible for making and selling international airline ticket booking, fare, and Tax calculations, and issuing tickets.
Communicate with clients over the phone and email.
Providing excellent customer service to existing & potential clients, maximizing the opportunity for repeat business.

Requirements & Skills 6

1-2 years experience preferred.
Good written and oral communication skills in English.
Good Team player.

Job summary 7

We have an immediate opening for a Travel Agent.

Duties & Responsibilities 7

Serve clients by selling various travel products offered by the Agency.
Prepare and issue invoices related to retail travel sales.
- Is capable of operating applicable automated airline reservation and ticketing systems.
- Satisfactorily handle refunds and complaints according to policy.
- Is capable of utilizing Agent’s Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients.

Requirements & Skills 7

Ability to sell retail travel, meet company objectives, handle customer inquiries, and complete associated paperwork offering exceptional service and demonstrating shared values
Minimum 3 years experience in a Travel Agency
Travel School Diploma or equivalent
Prior experience with Amadeus, Trams, Client Base preferred
Fluent in English and French, Portuguese and Spanish a plus
- Effective written and oral communication skills
- Positive can-do attitude, driven, reliable, trustworthy, detailed-oriented
- Ability to work in a fast-paced environment

Job summary 8

We are looking for a Travel Agent with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).

Duties & Responsibilities 8

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
Organize travel from beginning to end.
Maintain relationships with vendors, clients, and colleagues.
- Create & update electronic records of clients.
- Attend conferences to maintain familiarity with tourism trends.
- Reach the revenue and profit targets.

Requirements & Skills 8

Passion for and demonstrated knowledge of the travel industry.
Excellent knowledge of traveling software (computer reservations systems, GDS, and CRM)
An ability to aggressively pursue sales through innovative marketing.
Premier sales acumen to create, build and maintain relationships.
Exemplary sales skills and customer-oriented approach
- Ability to present, persuade & communicate effectively
- Demonstrate ability to handle crises
- 5 years or more of travel industry experience as a Travel Agent.

Job summary 9

The Travel Agent is responsible to provide safe, cost-effective, efficient, reliable, and quality travel arrangements; including, but not limited to, air, hotel, ground, car rental, and visas for travelers.

Duties & Responsibilities 9

Book air, hotel, and ground travel as requested
Responsible to answer crew travel-related requests forwarded via Crew Scheduling promptly
- Facilitate hotel bookings through designated 3rd party vendors or, in the case of commercial programs, when necessary, directly to the hotel contact
- Book ground transportation via email or facsimile directly with a vendor, or through a third-party vendor, when approved by the Supervisor or Travel Manager
- Book car rental reservations through Sabre GDS system

Requirements & Skills 9

Ability to work independently, exercising discretion and judgment
Ability to manage multiple tasks and changing priorities
Capability to maintain a favorable company image when interfacing with internal and external sources
Ability to maintain both work volume and quality, consistent with peer output
Proven pursuit of learning and self-development
Ability to manage responsibilities cost-effectively, exercising maximum efficiency
- Ability to demonstrate personal and organizational integrity
- Competency to maintain positive co-worker relationships – establishing, developing, and maintaining trust and loyalty over time and through changes
- Professional telephone skills

Job summary 10

The candidate must have finely-tuned customer service skills, a passion for the travel industry, and a friendly, approachable manner. It is essential that the candidate demonstrates an understanding of the importance of value and supporting the local community.

Duties & Responsibilities 10

Requirements & Skills 10

High school diploma/GED required (Associates degree required)
- Familiarity with domestic and foreign travel destinations
- Familiarity with Client Base CRM
- CTC or CTA Certified

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Travel Agent Job Description

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