Hotel Front Desk Job Description

Job summary 1

The Hotel Front Desk works at the front desk of the hotel greeting and checking in arriving guests and checking out departing guests. Providing excellent customer services to current and future guests and making reservations for incoming phone calls or walk-ins.

Duties & Responsibilities 1

special offer
Download PDF with all 10 Hotel Front Desk Job Descriptions
Join our webinar: How to improve your recruitment strategy with 100Hires

Requirements & Skills 1

Job summary 2

We are looking for people that have a passion to serve others! Working as a Hotel Front Desk means you are at the hub of the hotel with the most interaction with guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

We are looking for an energetic, hardworking, motivated person with excellent customer service skills and a desire to work in the hospitality industry.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

The Hotel Front Desk ensures the safety and security of clients, staff and facility. Receives and assists clients, receives and routes deliveries, aids residents, controls front door access, and assists with intake and orientation process.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

Greet and register guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet high standards of quality.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Hotel Front Desk is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Hotel Front Desk position must demonstrate and promote a strong commitment to providing the best possible experience for guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The Hotel Front Desk also is responsible for completing all necessary front office daily paperwork and ensuring that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Hotel Front Desk is responsible for the Hotel Front Desk activities. The Hotel Front Desk will ensure the organization is in compliance with all applicable federal, state and local employment related laws. The Hotel Front Desk, as with all members of the Hotel Team, is expected to conduct himself/herself in a manner which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests thereby contributing to an overall pleasant and positive experience.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

Our Hotel Front Desk create a hospitable guest experience while performing tasks at the front desk. The Hotel Front Desk is a vital position as it provides the first impression of our brand.

Duties & Responsibilities 10

Requirements & Skills 10

We use cookies to offer you our service. By continuing to use this site, you consent to our use of cookies as described in our policy