Membership Coordinator Job Description template and pdf with duties [2024]

Job summary 1

The Membership Coordinator will coordinate our membership program and provide administrative and outreach support to our internal team and membership. The Membership Coordinator is a key link with our members. S/he will ensure that our membership program is well-organized and that our members receive excellent customer service. This position is a critical role in making sure the members are regularly leveraging the benefits of our program. In addition, this position will provide administrative support program leadership and coordinate special projects.

Duties & Responsibilities 1

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Requirements & Skills 1

At least 1 year of related work experience in membership, fundraising, and/or administration, with preference given to those with association and/or nonprofit experience.
High-level knowledge of Microsoft Cloud technology
Excellent customer service skills and attitude
Experience working with diverse populations
- Outstanding verbal/written communication skills.
- Proficiency in Office Suite (Word, Excel, PowerPoint, Outlook) is required. Experience with membership databases and CRM is preferred.
- Ability to handle multiple tasks, projects, and priorities effectively and professionally.

Job summary 2

We are looking for a personable, experienced, performance-driven Membership Coordinator to sell our life insurance products as part of our in-house call-center sales team. This is a fast-paced, high-volume inside sales organization with a deeply-rooted culture of performance and achievement, where success is recognized and rewarded.

Duties & Responsibilities 2

Respond to inquiries from highly interested potential policyholders.
Reach out to current and prospective policyholders regarding Company’s life insurance products and/or follow up with existing applicants regarding outstanding items.
- Work with current and prospective members/insureds to understand their insurance needs and uncover current and future opportunities.
- Review existing members’ insurance holdings and recommend potential changes.
- Develop, maintain, and expand relationships by promoting Company’s products and services to prospective and existing members/insureds.

Requirements & Skills 2

Bachelor’s degree.
Proven ability to close business and achieve sales goals, develop new business and new relationships.
- Motivated, customer-focused, goal-oriented, and performance-driven.
- Comfortable in a fast-paced, call center environment with well-defined performance expectations.
- Exceptional interpersonal skills and strong oral and written communication skills.

Job summary 3

We are currently accepting applications for a Membership Coordinator. Reporting to the Director, the Membership Coordinator will coordinate daily operations of the program and foster a welcoming environment that promotes and advances programmatic outcomes by implementing resources relevant to the program.

Duties & Responsibilities 3

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Job summary 4

The Membership Coordinator supports the Manager of Memberships & Annual Giving performing the administrative work involved in meeting membership budget goals. The Membership Coordinator serves as a personal point of contact for member relations and is responsible for the integrity and maintenance of the membership program.

Duties & Responsibilities 4

Answers phone calls, voicemails, and emails from members. Responds to questions about membership assists with securing timed tickets through Altru and takes event RSVPs.
Supports the sales teams at the Admission Desk, the Store, and the Creative Workshop as member questions arise.
Works evenings and weekends at Advancement special events as needed.
Staffs membership table at select Celebration Series events and during other high-traffic weekends.
- Collects and processes memberships received at the Admission Desk, the Store, and the Creative Workshop.
- Prepares and fulfills membership card mailings.
- In collaboration with the Manager of Memberships and Annual Giving and MAG’s Marketing and Engagement team sends monthly renewal notices to lapsing or expiring members by email and mail.

Requirements & Skills 4

Bachelor’s degree required
1 year of work experience in a marketing organization or equivalent combination of education and experience required

Job summary 5

We are excited to announce the exceptional career opportunity of Membership Coordinator. Qualified candidates are positive and effective communicators with strong interpersonal and organizational skills. Candidates should thrive in a dynamic, fast-paced environment and be highly focused on superior member experiences.

Duties & Responsibilities 5

Requirements & Skills 5

Associate’s degree (AA) or equivalent from two-year college; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Strong communication skills, interpersonal skills, organization, creativity, ability to multi-task and prioritize are required.
- Ability to use standard office equipment and excellent computer skills (Microsoft Office) are required.
- Creative writing ability, previous experience in hospitality, and a comfort level with graphic design are preferred

Job summary 6

The Membership Coordinator works as part of a team in a fast-paced environment while providing excellent customer service to Members including phone and written communications, placing orders, and insuring timely delivery of Membership materials. Supports the creation and execution of Membership programs and events.

Duties & Responsibilities 6

Provide exceptional customer service via phone and e-mail.
Manage in-house Membership card mailings including upper-level Members, replacement cards, and special requests.
Update Membership database accurately as a result of customer service contact including changes to Members’ biographical information, noting complaints and their resolution, and processing opt-out requests.
- Submit payments via cash, check, and credit to the gift processing department as needed; assist as needed in processing matching gifts.
- Generate donor acknowledgment letters every week.
- Maintain and replenish general supply inventory for the Visitor Experience division.

Requirements & Skills 6

Bachelor’s degree and Membership or related experience in a cultural or non-profit institution preferred.
Computer experience with all Microsoft Office software required, experience with Raiser’s Edge or other fundraising databases preferred.
Enthusiastic and outgoing with excellent written and verbal communication skills.
Must be highly organized with a strong ability to multitask.
- Valid driver’s license required.
- Able to work as a member of a team as well as independently.
- Must be available to work weekends or holidays as needed.

Job summary 7

The Membership Coordinator supports the work of the nonprofit committed to strengthening the community through youth development, healthy living, and social responsibility. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs promotes memberships and programs and creates a welcoming environment.

Duties & Responsibilities 7

Requirements & Skills 7

Minimum 1-2 years related experience required.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Excellent interpersonal, communication, and problem-solving skills.
Able to work independently and with minimal supervision. Organized and detail-oriented.
- Adept computer skills in Office 365.
- Must be able to work flexible hours including evenings, weekends, and holidays. Required to be On-Call with a predetermined schedule.
- Ability to respond to safety and emergencies.

Job summary 8

The Membership Coordinator is responsible for the general intake and upkeep of new members and provides general information to the regional directors regarding the MIP submissions by the chapter.

Duties & Responsibilities 8

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Job summary 9

We are currently hiring a Membership Coordinator to join our dynamic team! Membership Coordinators function as the liaison between an organization and its members. This full-time position includes answering queries, providing information, devising regular communication activities, and maintaining membership records.

Duties & Responsibilities 9

Serving as the first point of contact for members and prospects through calls and emails
Ensuring the membership database is accurate and current
Assisting with membership application process
Coordinating regular membership list updates for meetings and publications
- Providing monthly accounting reports for end-of-month reconciliation specific to membership dues
- Assisting in the design and implementation of marketing programs in collaboration with the Director of Membership
- Working with the Director of Membership managing the dues renewal billing process and implementing campaign

Requirements & Skills 9

Associate's degree required or a minimum of 3 years of related association management experience.
Advanced skills with Excel and/or database management strongly preferred.

Job summary 10

The Membership Coordinator is a salaried leadership position of the Membership Department and reports to the Director of Operations. The primary responsibility of this position is to lead the membership department and to ensure that the local receives membership dues and information from employers in an accurate and timely manner.

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