Front Desk Assistant Job Description template and pdf with duties [2024]

Job summary 1

The Front Desk Assistant is a unique position, as this person represents the first impression many of our patients and families have of Company. This is a unique position due to the special patient population served, and requires a range of skills, including but not limited to: being a master communicator; ability to adapt quickly to change; ability to prioritize and turn on a dime as directions and workflow change; ability to quickly and independently process ideas and implement changes; quick thinking, solution-oriented, efficient use of time; customer focus; professional appearance; critical thinking skills; ability to identify and mitigate risk; exceptional organizational skills; flourishes in a collaborative team environment; attention to detail; creativity, flexibility and resilience; sees things through to completion; accountable for delivery of quality services.

Duties & Responsibilities 1

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Requirements & Skills 1

Bachelors Degree preferred.
- At least 2 years of experience in a Front Desk, Administrative or equivalent position, required.
- Experience in a healthcare setting preferred.
- Experience in an inpatient hospital setting strongly preferred.

Job summary 2

The Front Desk Assistant works to develop innovative service delivery methods and programs focused on quality partnerships, service to our community and achieving successful results for youth, teens and families.

Duties & Responsibilities 2

Monitors the open play areas by distributing equipment; ensuring the rules are followed, and the proper behavior is displayed; walking the areas every hour to check hallways, classrooms, kitchens, locker rooms, restrooms, doors, and equipment and providing upkeep as needed; recording all maintenance activities; and setting up equipment and supplies for programs.
Maintains a record of the number of guests in the facility by taking a count every hour in various parts of the building.
Assist with organized activities by providing instruction and direction to guests in a variety of programs.
- Performs guest supervision by ensuring safety measures are taken and the needs of the guests are met, and recording and attending to any inquiries that occur.
- Performs administrative duties by administering waivers, entering them into the Civic Rec system, and filing them appropriately; completing sign-in and sign-out sheets; verifying waivers and passes; and answering telephones.
- Provides customer service and guest relations by responding to patron and staff phone calls and face-to-face inquiries; assisting patrons and staff in various areas of the facilities; engaging in conflict resolution with patrons and staff.

Requirements & Skills 2

High School Diploma or equivalent, preferred.
Must be 18 years of age or older.
Previous experience preferred; the ideal candidate should have a proven record of working with the public for recreational programs.
- Experience in public recreation and/or facility supervision.
- Strong communication skills.
- Strong customer service skills.

Job summary 3

The Front Desk Assistant is responsible for office service activities for the golf course and gym that include accounts payable, receivable, data entry, and other administrative duties.

Duties & Responsibilities 3

Process new memberships and renewal applications for the golf course and gym
Update membership information
Process monthly membership statements
Collect on past due accounts
Sell memberships to the golf course and gym
- Process and deposit cash receipts for the golf course and gym
- Manage accounts payable for golf course and gym
- Perform a wide variety of administrative task including preparing reports, compiling data for analysis, investigating, and resolving problems

Requirements & Skills 3

High school graduate with two years of office administration experience, including accounting functions.
- High attention to detail and accuracy.
- Good communication skills.
- Proficient in Microsoft Office, Word, and Excel.

Job summary 4

The Front Desk Assistant is responsible for greeting visitors, answering phones, keeps the building secure, and provides administrative support to the property manager and other site staff.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

We are looking for a Front Desk Assistant to join our team. This is a crucial role that assists the entire research team in successful completion of our ground-breaking clinical trials.

Duties & Responsibilities 5

Reporting to management and performing administrative duties.
Answering telephone calls, as well as screening and forwarding calls.
Scheduling and confirming appointments, meetings, and events.
Welcoming and assisting visitors in a friendly and professional manner.
Handling basic inquiries and sorting mail.
Copying, scanning, and filing documents.
- Monitoring office supplies and ordering replacements.
- Keeping the reception area tidy and observing professional etiquette.
- Performing other administrative tasks, if required.

Requirements & Skills 5

High School Diploma or GED
Experience working with Microsoft Word, Outlook, and Excel.
2 years experience preferred

Job summary 6

The Front Desk Assistant is responsible for providing exceptional customer service and quality administrative support in a fast-paced and high-volume environment. This key position interacts directly with every clubhouse guest, caller, and every employee. This individual is often the first voice and first face of the Company, and therefore critical to the overall success of the office. The primary focus at all times is delivering a consistent, quality experience to everyone who comes in contact with reception.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Front Desk Assistant is responsible for performing various administrative and clerical tasks. The Front Desk Assistant should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, and more. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.

Duties & Responsibilities 7

Requirements & Skills 7

High school diploma or GED.
Bilingual preferred.
Must be proficient with computers, Microsoft software, and administrative process management.
The ability to work independently, identifying resources and make independent decisions.
Strong oral and interpersonal communication skills.
- Ability to work in a team environment.
- Sound judgement
- Positive customer-oriented attitude and professional image.

Job summary 8

We are looking for experienced Front Desk Assistants to join our team. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) in a healthcare setting. Flexible availability is desired. The Front Desk Assistant will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

Duties & Responsibilities 8

Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process.
Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
- Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
- Maintain a neat and clean work environment and professional appearance.
- Adhere to all relevant health and safety procedures.

Requirements & Skills 8

High school diploma or equivalent required
Knowledge of basic computer software and the ability to learn electronic medical records
Prior experience in a medical office setting

Job summary 9

The Front Desk Assistant is responsible for providing exceptional customer service at all Company facilities, welcoming customers either face to face, by phone or electronically regarding all programs and events presented by the Company.

Duties & Responsibilities 9

Requirements & Skills 9

Previous customer service experience is helpful, a passion for the arts preferable.
Ability to provide courteous, friendly, and efficient service to customers.
Flexible, “think on your feet” attitude.
Computer/web competency including Microsoft Office Suite, i.e. Excel, Word, and Outlook.
- Experience with Raiser’s Edge, a ticketing system, and Square helpful.
- Ability to learn computer programs, including ticketing, scheduling and database software.
- Ability to multitask with attention to detail in a fast-paced environment.

Job summary 10

We are looking for a Front Desk Assistant.

Duties & Responsibilities 10

Greeting patients
Performing check-in procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

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