Café Manager Job Description
Job summary 1
As a Café Manager, you enjoy working with people and are passionate about creating memorable experiences for our customers and baristas. This passion translates to running an exceptional Café, one which delivers the best customer experience, the perfect handcrafted beverage, and food products, and inspires a team of talented baristas. You create energy and vibe in your Café where people are happy doing what they love, delivering a great customer experience and keeping the store running smoothly. As a Café Manager, you work collaboratively with and support the team as they develop in their careers and ensure that they have everything they need to be successful. You communicate with your store manager (SM) and support partners on results, trends, and opportunities to better the business and ensure profitability. As a leader, you model the core values of the company and act as a role model within the larger store team.
Duties & Responsibilities 1
Requirements & Skills 1
Job summary 2
The Café Manager will be responsible for the supervision of the food service operation, ensuring the standards of excellence are met. Additionally, you will supervise associates and support financial responsibilities.
Duties & Responsibilities 2
Requirements & Skills 2
Job summary 3
Reporting to General Manager, the Café Manager is responsible for ensuring the ongoing success of the café and its operation.
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Requirements & Skills 3
Job summary 4
The Café Manager sets up and serves meals to all students and faculty, to maintain cost control and comply with appropriate government regulations, responsible for over-seeing complete cafeteria operation for the site, responsible for over-seeing assistant cafeteria manager, cashiers, workers, sub and temp agency staff.
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Job summary 5
The Café Manager collects monies for all meals and properly records meals for government reimbursement, supervises others, prepares breakfast and lunch daily, set-up and clean-up of cafeteria area.
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Requirements & Skills 5
Job summary 6
To support our growth, we’re looking for a Café Manager to join our awesome team! The Café Manager is responsible for the service and delivering exceptional experiences to our guests. Focusing on innovative hospitality, you will create the café experience for our Food program to support operational excellence. This will also include oversight of our Micro Kitchens. Reporting to General Manager, you’ll leverage your strong hospitality and operational skills to partner with key stakeholders across culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations & people to deliver the best food service experience to our partners.
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Requirements & Skills 6
Job summary 7
As a Café Manager, you will be responsible for ensuring that our guests are provided with excellent service and that our team members are upholding Levy's hospitality standards.
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Requirements & Skills 7
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Under the general supervision of the Culinary and Hospitality Division Dean, the Café Manager manages all aspects and oversees the daily operations of the College Café. Assists the Dean with the development of the Café budget, monitors and manages the budget, and hires and supervises Café personnel. Works with instructors, students registered in the Culinary and Hospitality program, vendors, and the general public to ensure efficient operations and superb customer service.
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Requirements & Skills 8
Job summary 9
The Café Manager manages café operations including staffing, managing performance, providing hands-on technical guidance, and providing a great customer experience. Oversees and leads team members to ensure a welcoming and positive environment, which provides fast, efficient, and friendly service. Responds to customer concerns and requests. Creates and models the tone and personality of the shop by being an advocate of training, customer service, product knowledge, and education, encouraging safe work practices, and demonstrating a commitment to service. Ensures the café is open during scheduled hours, the product is available, and all team members create a positive customer experience.
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Requirements & Skills 9
Job summary 10
The Café Manager is primarily responsible for overseeing the operations of the Café and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S/he must work fast with a sense of urgency while being friendly to guests and supportive of the team.
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Requirements & Skills 10
Frequently asked questions
What is the role of a cafe manager?
A cafe manager is responsible for overseeing the daily operations of a cafe or coffee shop. They are responsible for ensuring that the cafe runs smoothly, provides excellent customer service, and generates profits for the business.
The specific duties of a cafe manager may vary depending on the size and type of cafe they work for. However, some of the common responsibilities of a cafe manager are:
Staff Management: A cafe manager is responsible for hiring, training, scheduling, and supervising staff members, including baristas, servers, and kitchen staff.
Customer Service: A cafe manager is responsible for ensuring that the cafe provides excellent customer service, including resolving customer complaints and ensuring that customers are satisfied with their experience.
Inventory Management: A cafe manager is responsible for managing inventory levels, including ordering supplies, tracking inventory levels, and minimizing waste.
Budgeting and Finance: A cafe manager is responsible for managing the cafe's budget and finances, which includes setting budgets, tracking expenses, and managing payroll.
Menu Planning: A cafe manager is responsible for planning and updating the cafe's menu, including selecting new items and ensuring that the menu meets customer needs and preferences.
Marketing and Promotion: A cafe manager is responsible for developing marketing and promotional strategies to attract new customers and retain existing ones.
Safety and Compliance: A cafe manager is responsible for ensuring that the cafe complies with health and safety regulations, such as food safety laws and occupational health and safety regulations.
Facility Management: A cafe manager is responsible for maintaining the cleanliness and appearance of the cafe, including managing repairs and maintenance.
Overall, a cafe manager plays a crucial role in ensuring that the cafe runs smoothly, provides excellent customer service, and generates profits for the business. They require a range of skills, including leadership, communication, budgeting, customer service, and inventory management skills.
Who does a cafe manager work with?
A cafe manager works with a variety of people and teams to ensure that the cafe runs smoothly and meets customer needs. These may include:
Staff: A cafe manager works closely with staff members, including baristas, servers, and kitchen staff, to ensure that they are trained, scheduled, and supervised effectively.
Customers: A cafe manager interacts with customers regularly to ensure that they are satisfied with their experience and to address any concerns or complaints they may have.
Suppliers: A cafe manager works with suppliers to order inventory, such as coffee beans, food, and supplies, and ensure that the cafe has adequate inventory levels.
Marketing and Advertising Agencies: A cafe manager works with marketing and advertising agencies to develop marketing and promotional strategies to attract new customers and retain existing ones.
Regulatory Agencies: A cafe manager works with regulatory agencies, such as health and safety inspectors, to ensure that the cafe complies with health and safety regulations and other legal requirements.
Landlords and Property Managers: A cafe manager works with landlords and property managers to ensure that the cafe's facilities are well-maintained and that repairs and maintenance are carried out promptly.
Accountants and Bookkeepers: A cafe manager works with accountants and bookkeepers to manage the cafe's finances, including payroll, taxes, and financial reporting.
Overall, a cafe manager needs to be able to work effectively with various stakeholders to ensure that the cafe runs smoothly and meets customer needs.