Content Developer Job Description template and pdf with duties [2024]

Job summary 1

We are looking for a Content Developer to join the Customer and Partner Education team. This is a fast-growing organization within a fast growing company that provides education and enablement to our sales team, customer success team, partners, and customers. This is a highly consultative and collaborative role in which the Content Developer will consult with key stakeholders across the organization to identify customer and partner education needs and develop engaging content that inspires learners to change their behavior and ultimately meet their business goals with Company. This individual will become proficient with the technology they train on and a master of their audience, their goals, and their learning styles. Their content will tell a story with the learner as the central hero or heroine. By working both independently and as part of a team, the technical content developer must be able to work effectively in a fast-paced environment with tight deadlines while consistently delivering high-quality work.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

As a Content Developer, you will work with developers and software engineers, project management and product support professionals to provide information about key product features, use cases, and support areas. You’ll be responsible for creating and publishing product content that informs, educates, and empowers customers to use our technology products. The content you develop will provide real value to the product and its customers. You’ll thrive here, if you’re curious, open-minded, flexible, passionate about user experience, love to take ownership, and deeply value collaboration.

Duties & Responsibilities 2

Create and maintain accurate, clear, concise, and timely technical content for a highly technical product. Work closely with engineers and other stakeholders to understand requirements, gather information, and translate complex technical concepts into user-friendly content.
Dive in to understand not just how the product works, but why it matters, and the value it adds. Understand key IT processes and methodologies when developing a hardware or software product, including Agile.
- Collaborate cross functionally and with other writers to address customer feedback, maintain internal process documentation, and work on strategic initiatives. Use software and issue-tracking tools to verify the accuracy of your work in collaboration with a more senior writer.
- Keep up to date on changes in our offerings, customer use cases, and support issues. Adapt to a global, dynamic, team-based environment with a willingness to manage competing priorities and to learn and grow.
- Proactively solve challenging problems and think of new ways to deliver better content to our customers. Demonstrate your initiative and participate in process improvement activities.

Requirements & Skills 2

2+ years of experience in a technical writing/information development environment, preferably in the software industry.
BA/BS in Technical Communication, Computer Science, or a related technical field.
Excellent technical writing skills, including use of DITA, Simple English, minimalism, and terminology management techniques.
Experience with structured authoring, component content management systems and tools, and version control.
- Strong technical aptitude, ability to analyze specifications, research technical concepts, and communicate them clearly and precisely in plain language. Strong interpersonal skills.
- Experience in creating graphics and/or videos for use in technical documentation.
- Knowledge of user-centered product writing

Job summary 3

The Content Developer curates content used for a variety of web, mobile, and other platforms. They also research, coordinate, edit, and integrate the work of Talent Development to produce layouts that meet established branding and style guidelines. The Content Developer will source and select content from vendors and other sources & guide the creation of targeted content. Finally, they will analyze content needs and study content consumption data to optimize content and develop a schedule for updates, archiving, and ongoing production of content.

Duties & Responsibilities 3

Analyze employee learning needs and partners with subject matter experts and business management to provide input for course content.
Designs intuitive navigation structures that provide a logical flow of information for the user.
Develops and monitors metrics for evaluating training and development effectiveness.
Plans and coordinates skills assessments and training.
- Provides instruction and guidance to trainers.
- Researches what types of content would appeal to a client's customers and creates deliverables, including blog posts, podcasts, images, and videos that enhance the user experience.
- Writes and edits content to maintain a consistent marketing message across a company's platforms.

Requirements & Skills 3

3 years of providing learning/instructional design and/or technology development services.
- Bachelor's degree or any equivalent combination of experience or education from which comparable knowledge, skills and abilities have been achieved is preferred.
- Knowledgeable in Camtasia, Storyline and Adobe Premier Design Software.
- Proficient use of all Microsoft Office Suite programs.

Job summary 4

We are seeking an experienced Content Developer. In this role, you will create and publish content designed to help our customers and customer service agents (CSAs). You will be responsible for supporting the long-term strategy of a key, global project with several stakeholders and complexities. To excel in this position, you will be comfortable in a fast-paced, high-energy environment. You must be able to manage tight deadlines and develop realistic schedules. You must be comfortable writing, creating, and publishing high quality content for a variety of audiences.

Duties & Responsibilities 4

Write and publish content for our internal and external customers
Create content to address urgent or rapidly developing situations that impact customers.
Make recommendations to inform content strategy.
Manage several complex projects simultaneously, with a sense of urgency.
Collaborate with multiple teams to gain alignment on content strategy and execution planning.
- Collect data and insights to inform strategic decisions.
- Identify opportunities to improve content development processes.
- Work an on-call schedule to provide content support for escalations or urgent situations.

Requirements & Skills 4

Job summary 5

The Content Developer will lead the Product Development department’s integration efforts based on the goals, objectives, and standards of the organization. Specifically, the Content Developer will manage the flow of content into various authoring tools and assist with developing project specific guidelines and standards. The Content Developer will assist with developing workflows for integrating content into various authoring tools and platforms.

Duties & Responsibilities 5

Requirements & Skills 5

Bachelor's degree or equivalent.
Minimum 3 years content integration & manipulation experience, including experience assembling digital products
Demonstrates excellent writing skills
Experience of project management in a multi-disciplined and commercial environment
Basic HTML and web skills essential.
Thorough understanding of information architecture principles and practices
- Knowledge of Microsoft and Google business applications preferred.
- Advanced knowledge of Learning Management Systems (LMS), Educational Management Systems, or Enterprise Resource Planning (ERP) systems is preferred.
- Familiarity with SAFe Agile principles

Job summary 6

The ideal candidate for the Content Developer position will be highly attentive to detail and have superlative organizational and communication skills. The ability to successfully probe for information and obtain answers from various sources will be a key to success. With our various events, having sites that are easily navigated with clear and precise information is crucial as our client base varies greatly.

Duties & Responsibilities 6

Requirements & Skills 6

2+ years’ experience in content development, marketing, user experience, or other related field.
Preferred experience related to hospitality and/or event management industry.
Proven track record of effective project management.
Bachelor’s degree in Business, Communications, Hospitality Management or related field, or equivalent business experience.
Strong computer skills, ideally with experience using Salesforce or other CRM type software and Outreach.
Excellent interpersonal communication skills.
- Self-starter with superlative follow-through ability.
- Experience working in a fast-paced, deadline heavy environment.
- Experience with various forms of content creation a plus.

Job summary 7

We are seeking a full-time Content Developer to capture compelling stories and elevate the Academy’s mission to empower the next generation of global leaders, innovators, and creatives. The Content Developer is a highly creative storyteller with a versatile skillset to develop content in various styles for multiple platforms. The ideal candidate is an enthusiastic collaborator with great instinct for story, an eye for detail, and the ability to take a creative concept to completion.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

We are looking for a Content Developer to develop, curate and coordinate the content necessary to present our solutions, tools, software and hardware platforms working with a wide variety of internal and external resources.

Duties & Responsibilities 8

Responsible for generating quality written materials, editing written content from a variety of internal sources and curating content from partners and outside contributors
The ideal candidate will have a mix of technical, analytical, and project management skills to provide internal groups and external partners support for website needs, evaluate web analytics, and partner with various teams to implement compelling web content
Working with other internal stakeholders, establish, test, and improve an ongoing roadmap for our digital assets that includes relevant content, up-to-date functionality, and optimized UI/UX
- Manage the CMS system to enable large teams to contribute new website pages, online tools and ongoing updates to existing content at a fast pace creating a highly dynamic resource for our targeted audience
- Partner with IT and external web development resources to address technical issues, updates, and provide maintenance as needed
- Work cross-functionally to initiate web projects that meet future expansion opportunities as the company grows and our audience expands

Requirements & Skills 8

Job summary 9

The Content Developer designs, builds, shoots, and executes breakthrough content that helps extend the brands' stories across all relevant social and digital channels. This position partners with Marketing team to create clever, beautiful, impactful, and compelling videos, photos, and social posts to drive consumer engagement. He/she delivers creative content solutions of low to high complexity that are often featured in snackable posts.

Duties & Responsibilities 9

Requirements & Skills 9

Bachelor’s degree in Design, Video Production, Marketing, Communications, Business, or another creative related major
Minimum GPA of 3.0
- Experience in varied media (e.g., digital, social, print, broadcast, etc.) Req
- 1-2 years experience in video, photography, and/or marketing preferred
- Exceptional portfolio that showcases creativity, visual skills, high graphic standards, and solid conceptual, color and layout skills through static, dynamic, and interactive media preferred

Job summary 10

We are looking for a Content Developer.

Duties & Responsibilities 10

Collaborate with the product team, strategy group, and other writers to understand our customer goals.
- Configure the tools, set up environments, and work with the products/services yourself.
- Use that knowledge to develop and execute customer-focused content plans (overviews, tutorials, how-tos, and learn modules).
- Evaluate your impact and prioritize your work using content engagement & health data.

Requirements & Skills 10

3+ year experience with IT Pros or DevOps
5+ years industry experience with Cloud technologies
4+ years of experience writing technical content or training materials for a technical audience
2+ years of proven project management, organization, and planning experience
Strong affinity for cross-group collaboration, negotiation, and organization skills
Knowledge and understanding of content strategy and content design techniques
- Experience working directly with product teams, gathering requirements, and prioritizing across multiple deliverables
- Excellent written and verbal English communication skills
- Experience with Git, GitHub, and Markdown

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