Banquet Captain Job Description

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Banquet Captain Job Description

Job descriptions
Hospitality and Tourism

Job summary 1

The Banquet Captain manages, administers, directs, controls, and supervises the friendly and efficient operation of the Banquet staff to ensure efficient, friendly, and professional service.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

This is a highly visible and key role responsible for the successful set-up, service, and tear down of all Banquet events including coffee breaks, 3-meal dining, and bar operations. The Banquet Captain is responsible for the successful ownership and operational execution of Banquet Functions and duties.

Duties & Responsibilities 2

Requirements & Skills 2

Minimum of 19 years of age to serve alcoholic beverages
Knowledge of various food-service styles (plated, buffet, French, Russian, Table-Side, Butler Service)
Ability to satisfactorily communicate in English with Guests, Management, Staff, and co-workers to their understanding
Ability to provide a legible, written communication
Ability to compute basic mathematical calculations
- Knowledge of effective office organizational practices
- Ability to maintain strict confidentiality
- 3 or more years of previous banquet experience, preferably in a four-diamond property.

Job summary 3

We're looking for a Banquet Captain. Join our top-rated food and beverage teams and transform your passion for great food into exceptional guest service—growing your skills in effective selling techniques, proper food and liquor handling methods, and restaurant operations.

Duties & Responsibilities 3

Supervise banquet staff during assigned banquet functions.
Supervise the set-up and breakdown of all functions.
Follow all instructions stated on the Banquet Event Order.
- Remain on the banquet floor at all times except when necessary to perform the required administrative duties.
- Continually train banquet staff on service techniques.
- Supervise Set-Up staff and Bartenders.

Requirements & Skills 3

High school diploma required.
Food Service and leadership experience preferred.
Ability to obtain liquor license required.

Job summary 4

As a Banquet Captain, you will work hand in hand with the banquet managers and Event Director for oversight and execution of daily aspects for all banquet and event functions, as well as monitor, develop and lead a banquet team in a fun and positive environment.

Duties & Responsibilities 4

Coordinate and supervise daily banquet functions by prepping, organizing, and setting banquet functions for breakfasts, luncheons, dinners, cocktail receptions, weddings, etc.
Oversee and assist in the set up of function rooms by placing linens, silver, glass, and china ware according to specifications.
Overseeing the breakdown of the event including clean-up, storage, and security
Assist in the pre-event lineup to include pre-shift, staff event roles, and execution expectations. Followed by effective and positive direction of staff throughout all phases of the event from execution to breakdown.
Ensure appropriate billing and forward to Event Director for approval
- Coordinate with kitchen and food service team to ensure proper food execution and services
- Assist with staff schedules and communicates for approval
- Effective and regular communication of expectations and service goals to staff

Requirements & Skills 4

Minimum 2 years of Food and Beverage experience in an upscale dining environment.
Minimum 2 years staff oversight.

Job summary 5

This is a highly visible and key supervisory role responsible for assisting the Banquet Manager in the successful ownership and operational execution of Banquet and Meeting functions and duties. The Banquet Captain serves as an unofficial hourly paid assistant manager to the Banquet Manager.

Duties & Responsibilities 5

Requirements & Skills 5

Minimum of 19 years of age to serve alcoholic beverages
Knowledge of various food-service styles (plated, buffet, French, Russian, Table-Side, Butler Service)
Solid Microsoft Office applications, administrative, math, accounting, and supervisory skills required. Previous supervisory experience preferred.
Ability to satisfactorily communicate in English with Guests, Management, Staff, and co-workers to their understanding
Ability to provide a legible, written communication
Knowledge of effective office organizational practices
- Ability to maintain strict confidentiality
- Previous Service/leadership experience needed
- 3 or more years of previous banquet experience, preferably in a four-diamond property.

Job summary 6

The Banquet Server is responsible for set–up and clean-up of banquet rooms; serves banquets.

Duties & Responsibilities 6

Requirements & Skills 6

Good organizational, interpersonal, communications, and Member relations skills are required.
Attention to detail and mental concentration are necessary for accurately performing tasks and tolerating frequent interruptions.
Ability to lift up to 50 pounds is required.
Must present a neat and clean personal appearance.
- Must have timely, reliable attendance.
- Must have a professional, courteous & respectful attitude toward members, guests, vendors, co-workers, and supervisors.
- A high school education or equivalent is required.

Job summary 7

It is the primary responsibility of the Banquet Captain to assist management staff and interact with other departments in maintaining banquet and convention facilities, plan and execute to ensure the success of banquet functions and maintain high standards of guest services and employee relations. All duties are to be performed by federal, state, and local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

Duties & Responsibilities 7

Requirements & Skills 7

High school diploma or equivalent.
At least three (3) years of experience in catering, banquet, and convention.
Previous experience in a similar resort setting.
ServeSafe certification.
English Language Proficiency: The ability to speak and understand English when giving and receiving instructions, and talking with management, coworkers, and guests. This includes using correct grammar when speaking and not using slang terms.
- Applied Reading: The ability to read, understand and apply standard text written in English to complete job tasks. Text may or may not be written in traditional sentence forms such as letters, memos, or manuals.
- Telephone Etiquette Skills: The ability and willingness to use proper telephone etiquette, verbiage, and procedures when speaking with others on the telephone.
- Writing: The ability to prepare clear, accurate, and understandable written text in English, following the basic rules of spelling, grammar, and punctuation. This may include memos, proposals, reports, emails, and professional or general correspondence.

Job summary 8

As a Banquet Captain, you will be responsible for assisting catering operations at the designated location. You will help with organization, inventory, maintenance reports, managing events, purchases of food and equipment that may be needed to run the department, and meeting and assisting clients.

Duties & Responsibilities 8

Requirements & Skills 8

Experience as a banquet/catering captain or similar role.
- Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
- Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and the internet.
- Associate’s degree in Hospitality is preferred.

Job summary 9

We are looking for Banquet Captain to assist in overseeing all activities for our catered events.

Duties & Responsibilities 9

Works under general supervision to coordinate the staff and activities for catered events.
Monitors event preparations, presentation, and operations, and verifies successful completion.
Assists in coordinating kitchen services with event requirements.
Observes the operation of food and beverage services.
- Collects and processes payments.
- Maintains records of events and payments in the appropriate logs.
- Performs duties required by departmental supervision.

Requirements & Skills 9

Job summary 10

The Banquet Captain maintains and breaks down the buffet for breakfast, lunch, and dinner in a safe, accident-free manner. Assists the guests as needed to ensure that all foods are properly served.

Duties & Responsibilities 10

Requirements & Skills 10

High school education or equivalent.
- One to two years in a related position with this company or other organization(s).
- Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
- Must be able to use tact and understanding when dealing with various customer service problems, including stressful and highly emotional situations.

Frequently asked questions

What is the banquet captain job description?

A banquet captain is a senior member of the food and beverage team who oversees the service of meals at banquets, events, and weddings. The following are some of the key duties and responsibilities of a banquet captain:

Managing the service of food and beverage for events and banquets.

Coordinating with the event planner or banquet manager to ensure that all arrangements are in place.

Supervising and training the banquet staff, including servers, bartenders, and other support staff.

Ensuring that the tables and dining area are set up according to the event requirements.

Monitoring the service to ensure that it is delivered efficiently and effectively.

Responding to guest requests or complaints and resolving issues promptly.

Managing the inventory of supplies and equipment, including linens, glassware, and serving utensils.

Ensuring that all food and beverage service areas are clean, tidy, and well-maintained.

Ensuring that all health and safety regulations are followed.

What skills does a banquet captain need?

To be a successful banquet captain, one should possess the following skills:

Strong leadership and management skills, with the ability to motivate and develop the banquet staff.

Excellent communication and interpersonal skills for working effectively with guests and staff.

Knowledge of food and beverage service, including serving etiquette and wine service.

Attention to detail and ability to manage multiple tasks and priorities.

Strong problem-solving and decision-making skills.

Ability to work in a fast-paced and dynamic environment.

Familiarity with banquet and event planning and management.

In summary, a banquet captain is responsible for managing the service of food and beverage for banquets and events, supervising the banquet staff, responding to guest requests and complaints, managing the inventory of supplies and equipment, and ensuring that all health and safety regulations are followed. To be a successful banquet captain, one should possess strong leadership and management skills, excellent communication and interpersonal skills, knowledge of food and beverage service, attention to detail, strong problem-solving and decision-making skills, ability to work in a fast-paced and dynamic environment, and familiarity with banquet and event planning and management.

Olivia Powell
Recruiting expert

Last updated Sep 30

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Banquet Captain Job Description

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Frequently asked questions

What is the banquet captain job description?

What skills does a banquet captain need?

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