As a Butler, you will be responsible for inspecting, preparing and coordinating suites for the guest. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
Butler Duties & Responsibilities 1
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Butler Requirements & Skills 1
Butler Job summary 2
We are looking for a Butler. Primary responsibilities will include ensuring the smooth running of the household, performing administrative and household tasks, and working closely with other staff.
Butler Duties & Responsibilities 2
Butler Requirements & Skills 2
Butler Job summary 3
The Butler is responsible for providing luxury suite guests with information and exceptional service to accommodate and ensure a successful visit. He/she will be hospitable and has a sincere desire to provide the best possible service for each guest. Acts in a professional manner. Anticipates as well as expedites, organizes as well as implements, delegates as well as does. The Butler is most often the first and last point of contact for the guest and is regarded as a true ambassador for the property. Promotes positive guest relations by proving high quality service.
Butler Duties & Responsibilities 3
Butler Requirements & Skills 3
Butler Job summary 4
The Butler is responsible for maintaining accurate property information through daily use of talent portal, email and other forms of communication.
Butler Duties & Responsibilities 4
Butler Requirements & Skills 4
Butler Job summary 5
It is the primary responsibility of the Butler to provide guests with full service during their stay and assist with any special requests.
Butler Duties & Responsibilities 5
Butler Requirements & Skills 5
Butler Job summary 6
The Butler provides guests with the finest in food, beverage, personal butler/valet services and amenities.
Butler Duties & Responsibilities 6
Butler Requirements & Skills 6
Butler Job summary 7
The Butler will be responsible for providing exceptional personalized service to all Suite guests. Responsibilities include, but are not limited to: maintaining all standards; and ensuring excellent guest and team member experience. A Butler sets priorities, anticipates needs, and simultaneously manages multiple tasks while being detail orientated and courteous. A Butler proactively seeks new ways to impress our VIP guests, creates solutions to problems, and reacts to requests, comments, or challenges efficiently and according to company standards. A Butler is well-organized and conducts him/herself with integrity and accountability at all times
Butler Duties & Responsibilities 7
Butler Requirements & Skills 7
Butler Job summary 8
The primary responsibility of the Butler position is to ensure the resident's comfort during the admission process and in their transition to the unit by providing the highest degree of personal attention and customer service. The Butler acts as a liaison between the resident and all other departments to ensure the resident is comfortable and is provided all the attention desired and deserved.
Butler Duties & Responsibilities 8
Butler Requirements & Skills 8
Butler Job summary 9
The Butler provides top of the line service to every guest. Accommodates guest needs and requests. Provides thorough information about all services, facilities, recreation, history, shopping and local attractions. Makes reservations for all dining (on and off site), recreation and entertainment. Makes transportation arrangements. Provides business services. Receives and dispatches telephone requests. Maintains club-level lounge with food presentations.