Butler Job Description

Job summary 1

As a Butler, you will be responsible for inspecting, preparing, and coordinating suites for the guest. You will also set the stage for the guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

We are looking for a Butler. Primary responsibilities will include ensuring the smooth running of the household, performing administrative and household tasks, and working closely with other staff.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

The Butler is responsible for providing luxury suite guests with information and exceptional service to accommodate and ensure a successful visit. He/she will be hospitable and has a sincere desire to provide the best possible service for each guest. Acts in a professional manner. Anticipates as well as expedites, organizes as well as implements, delegates as well as does. The Butler is most often the first and last point of contact for the guest and is regarded as a true ambassador for the property. Promotes positive guest relations by proving high-quality service.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

The Butler is responsible for maintaining accurate property information through daily use of the talent portal, email, and other forms of communication.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

It is the primary responsibility of the Butler to provide guests with full service during their stay and assist with any special requests.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Butler provides guests with the finest in food, beverage, personal butler/valet services, and amenities.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Butler will be responsible for providing exceptional personalized service to all Suite guests. Responsibilities include but are not limited to maintaining all standards and ensuring excellent guest and team member experience. A Butler sets priorities, anticipates needs, and simultaneously manages multiple tasks while being detail orientated and courteous. A Butler proactively seeks new ways to impress our VIP guests, creates solutions to problems, and reacts to requests, comments, or challenges efficiently and according to company standards. A Butler is well-organized and conducts him/herself with integrity and accountability at all times

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The primary responsibility of the Butler position is to ensure the resident's comfort during the admission process and in their transition to the unit by providing the highest degree of personal attention and customer service. The Butler acts as a liaison between the resident and all other departments to ensure the resident is comfortable and is provided all the attention desired and deserved.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

The Butler provides top-of-the-line service to every guest. Accommodates guest needs and requests. Provides thorough information about all services, facilities, recreation, history, shopping, and local attractions. Makes reservations for all dining (on and off-site), recreation, and entertainment. Makes transportation arrangements. Provides business services. Receives and dispatches telephone requests. Maintains club-level lounge with food presentations.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

We are looking for a Butler.

Duties & Responsibilities 10

Requirements & Skills 10

Frequently asked questions

What is the role of the butler?

A butler is a professional household manager who is responsible for overseeing the operation of a household and ensuring that it runs smoothly and efficiently. The butler's role is to provide excellent service to their employers and their guests and to anticipate their needs and preferences.

The primary duties of a butler may include:

Managing household staff, such as chefs, maids, and gardeners

Managing the household budget and expenses

Coordinating events and dinner parties

Purchasing and managing household supplies and equipment

Providing personal service to the employer and their guests, such as serving meals and drinks and assisting with personal needs

Maintaining the household's inventory of fine china, silverware, and other valuable items

Ensuring the security and safety of the household and its occupants.

What makes a good butler?

To be a successful butler, one should possess the following skills:

Strong communication and interpersonal skills

Attention to detail and accuracy in managing household operations and serving guests

Excellent organizational and time-management skills

Knowledge of etiquette and protocol for formal events and gatherings

Understanding of security and safety measures for the household

Proficiency in using household equipment, such as fine china, silverware, and household appliances

Discretion and confidentiality to maintain the privacy of the employer and their guests

Physical fitness and stamina to perform tasks that require standing, lifting, and carrying heavy items.

In summary, a butler is responsible for managing the operation of a household and providing excellent service to the employer and their guests. They need to possess strong communication, organizational, and time-management skills, as well as knowledge of etiquette and protocol, security and safety measures, and household equipment. They also need to be discreet and maintain confidentiality, and be physically capable of performing household tasks that require physical fitness and stamina.

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