Under direct supervision, the 911 Dispatcher performs radio and communications work in the Emergency Communications Center on an assigned shift. Answers Emergency 911 and non-emergency calls for service. Dispatches appropriate emergency personnel (i.e., Police, Fire, EMS, Animal Control, Public Works, Highway Department, etc.) and equipment to citizen complaints. Employee must exercise considerable tact and firmness in obtaining information from distressed persons. Employee must exercise independent judgment and initiative in receiving messages, responding to emergency situations, and dispatching calls. Reports to the Communications Lead Operator (Supervisor).
911 Dispatcher Duties & Responsibilities 1
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911 Dispatcher Requirements & Skills 1
911 Dispatcher Job summary 2
We are looking for a qualified applicant to fill the position of 911 Dispatcher. This position provides excellent benefits, including health insurance, retirement savings programs, wellness discounts and incentives, and many other great benefits such as paid leave time. Dispatchers are responsible for the processing of emergency and non-emergency calls for assistance received on 911.
911 Dispatcher Duties & Responsibilities 2
911 Dispatcher Requirements & Skills 2
911 Dispatcher Job summary 3
This is a skilled and technical position responsible for answering all incoming emergency and non-emergency phone calls including the Enhanced 9-1-1 System. A 911 Dispatcher provides support for dispatch peers and reports to the 911 Shift Supervisor.
911 Dispatcher Duties & Responsibilities 3
911 Dispatcher Requirements & Skills 3
911 Dispatcher Job summary 4
We are seeking individuals with outstanding customer service and communication skills for the position of 911 Dispatcher. This is a great opportunity to launch a rewarding and exciting career. 911 Dispatchers serve as Call Receivers and Dispatchers.
911 Dispatcher Duties & Responsibilities 4
911 Dispatcher Requirements & Skills 4
911 Dispatcher Job summary 5
The 911 Dispatcher is responsible for receiving emergency and non-emergency calls for service over the telephone and by other means, employing appropriate call screening protocols, and responding to those calls by dispatching the appropriate public safety resources. This position is responsible for interaction with other public safety dispatch centers in the answering and transferring of calls and incident information, and for maintaining communications with field personnel in law enforcement, fire and EMS agencies. This position is required to respond appropriately to requests for services and information from field personnel. The 911 Dispatcher will report directly to the Shift Supervisor.
911 Dispatcher Duties & Responsibilities 5
911 Dispatcher Requirements & Skills 5
911 Dispatcher Job summary 6
We are immediately looking to fill several 911 Dispatcher positions. 911 Dispatchers perform more routine duties of radio dispatch for law enforcement, fire and ambulance services. 911 Dispatcher candidates will demonstrate the proven ability to work in a fast paced environment while performing multiple crucial tasks simultaneously.
Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency. No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help. Both will be depending on your calm, firm voice and direction until help can arrive. Using state-of-the-art equipment and training, you'll provide the excellent service and security.
911 Dispatcher Duties & Responsibilities 6
911 Dispatcher Requirements & Skills 6
911 Dispatcher Job summary 7
This position serves as 911 Dispatcher. The position monitors telephones and radio; enters and receives data from computer systems; maintains records, database and prepares reports; related work as required.
911 Dispatcher Duties & Responsibilities 7
911 Dispatcher Requirements & Skills 7
911 Dispatcher Job summary 8
The 911 Dispatcher is a highly technical position that answers 9-1-1 emergency and non-emergency calls from the public, the interdepartmental calls from police, fire and ambulance services, and calls from other public safety agencies. Monitors computer screens, while efficiently gathering, prioritizing, and documenting caller information. Work requires the exercise of independent judgment and interpretation and is performed under general supervision with periodic review for accuracy and adherence to standards.
The 911 Dispatcher provides callers with the appropriate advice or referral, or initiate police, fire, and/or emergency medical (EMS) services to the caller. Dispatches law enforcement, fire, and EMS personnel by Operating Computer Aided Dispatch (CAD), two-way radio, and other sophisticated communications equipment systems.