Utility Clerk Job Description

Job summary 1

We are looking for a fearless and accountable Utility Clerk who is positive and passionate! Our Utility Clerk will be responsible for executing a wide variety of tasks throughout the front end of the store, including great customer service, collecting carts, and cleaning. A Utility Clerk is a responsible team player. A Utility Clerk can work at a fast pace, has a keen eye for detail, and will provide a memorable experience to all our customers!

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Utility Clerk maintains acceptable store conditions according to Company standards. Engages with customers, transports groceries locates products and conducts price verifications. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

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Job summary 3

The Utility Clerk creates an outstanding customer experience through exceptional service. Establishes and maintains a safe and clean environment that encourages our customers to return. Embraces the Customer 1 st strategy and encourages associates to deliver excellent customer service. Demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and the safety of others.

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Job summary 4

The Utility Clerk is accountable for safely transporting train and engine crews, assisting with the upkeep of vehicles, performing janitorial services as well as several clerical duties.

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Job summary 5

The Utility Clerk is responsible for performing general maintenance and cleaning duties and maintaining high standards of safety and sanitation for members and team members. Gathers and returns carts/flatbeds from the parking lot to the club entrance to ensure ready access for club members.

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Job summary 6

Under the general supervision of the Finance Director, the Utility Clerk responds to telephone requests for information regarding a variety of city services and projects, including the location of underground utility distribution lines. Processes a variety of payments and assists customers who come to City Hall and the water department by performing the following duties.

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Job summary 7

The Accounting Clerk is responsible for the independent accomplishment of all utility billing processes, maintaining utility department records, handling customer inquiries, processing payments, and serving as backup for community development duties. This position requires the ability to accurately handle the receipt, balancing, and entry of large quantities of money and data.

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Job summary 8

The Utility Clerk provides excellent customer service. Performs routine clerical, administrative, and data processing work in the billing of utilities and other public services.

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Job summary 9

The Utility Clerk provides courteous service to customers through careful bagging and carryout of purchases.

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Job summary 10

We have an opening for a full-time Utility Clerk.

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Requirements & Skills 10

Frequently asked questions

What is the role of a utility clerk?

A Utility Clerk, sometimes also referred to as a General Utility Clerk, plays a versatile role within an organization, often providing support across multiple departments or functions. The exact responsibilities can vary widely depending on the industry and specific company, but here are some common duties that Utility Clerks often perform:

Supporting Operational Tasks: This can include a wide range of activities, such as setting up equipment, performing routine maintenance, assisting with inventory management, or helping to prepare documents or reports.

Customer Service: In a retail or service environment, a Utility Clerk might interact with customers, answering questions, resolving issues, or providing general customer assistance.

Administrative Assistance: Utility Clerks often handle administrative tasks, such as filing, data entry, scheduling, answering phones, and maintaining records.

Cleaning and Maintenance: In some settings, a Utility Clerk might be responsible for maintaining cleanliness in the work area, which could involve tasks like cleaning workspaces, restrooms, or common areas, and restocking supplies as needed.

Assisting Other Departments: Due to their generalist role, Utility Clerks may assist other departments as needed. This could involve helping with shipping and receiving, supporting the HR or finance department with paperwork, or assisting the sales team with tasks.

Handling Mail and Deliveries: They might be responsible for receiving, sorting, and distributing mail or packages within the organization.

The role of a Utility Clerk can be a demanding one, often requiring flexibility, a broad skill set, and the ability to multitask. However, it can also provide a great opportunity to learn about many different aspects of a business, making it a good entry-level role for someone interested in a business or retail career.

What makes a good utility clerk?

A good Utility Clerk is typically versatile, reliable, and able to handle a wide range of tasks. Here are some qualities and skills that can contribute to success in this role:

Adaptability: Given the wide range of tasks a Utility Clerk might be asked to perform, the ability to adapt to new situations and learn new skills quickly is very valuable.

Organizational Skills: Utility Clerks often need to juggle multiple tasks or responsibilities at once. Being well-organized and able to manage time effectively is crucial for keeping everything running smoothly.

Attention to Detail: Whether it's handling administrative tasks, maintaining equipment, or interacting with customers, being meticulous and detail-oriented can help prevent mistakes and ensure that work is done properly.

Communication Skills: Utility Clerks often interact with a variety of people, from customers to coworkers to managers. Being able to communicate clearly, effectively, and professionally is important.

Customer Service Skills: In roles where there's direct interaction with customers, skills like patience, empathy, and problem-solving can make a big difference. A good Utility Clerk should be able to handle customer issues and inquiries in a friendly and efficient manner.

Physical Stamina: In some settings, a Utility Clerk might need to be on their feet for long periods, or do some lifting and carrying. Physical stamina and the ability to safely handle these tasks can be important.

Reliability: Because they often play a key support role, a good Utility Clerk should be someone that others can depend on. This means showing up on time, meeting deadlines, and fulfilling responsibilities in a consistent and reliable way.

Problem-Solving Skills: As a Utility Clerk often assists with a range of tasks in different areas, being able to think on your feet and solve problems as they arise is a beneficial skill.

Technical Skills: Depending on the role, certain technical skills may be useful. This could be anything from proficiency with certain software programs for administrative tasks, to familiarity with equipment or machinery used in the business.

Overall, a good Utility Clerk is a flexible, dedicated team player who is willing to jump in wherever they're needed to keep things running smoothly.

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