Server Assistant Job Description

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Server Assistant Job Description

Job descriptions
Hospitality and Tourism

Job summary 1

We are seeking an experienced, hardworking, and dedicated Server Assistant to join our growing team. The ideal candidate possesses a guest-first attitude, a strong commitment to service, and excellent communication. We ask for a willingness to receive and offer direction, be solutions-oriented, and encourage a hospitality-driven environment.

Duties & Responsibilities 1

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Requirements & Skills 1

Ability to work well under intense time pressure
Excellent emotional control in fast-paced environments
Dedication to on-time arrival for shifts
- Upbeat and energetic attitude
- Responsible and trustworthy
- Attentive to detail

Job summary 2

We are seeking a Server Assistant to join our team in providing world-class service to guests while taking great care of our equipment and facilities.

Duties & Responsibilities 2

Assist in the daily setup and breakdown of the dining area
Run food and beverages to tables, interacting with guests to ensure they feel welcomed
Clear and clean all tables in a timely and unobtrusive manner
- Ensure the pantry, common areas, dining area, and overall environment are presentable throughout the day
- Develop and maintain a working knowledge of our food and beverage offerings
- Participate in teamwork and foster harmonious working climate

Requirements & Skills 2

1+ years experience in a restaurant support role
Proven ability to interact with customers in English
Prior experience learning table and seat numbers
Proper alcohol and food certifications specific to State Laws
- Energetic, accountable and team-oriented
- Experience proactively finding ways to maintain cleanliness and efficiency
- Ability to multitask in a fast-paced environment with a positive attitude

Job summary 3

We are accepting resumes for Server Assistants! In the Server Assistant role, you will support service on every level and help create memorable guest experiences. We will teach you everything you need to know to be successful and will develop you into an excellent Server as quickly as your potential allows!

Duties & Responsibilities 3

Acquaint yourself with our menu, current specials, and Japanese cuisine
We'll provide all the info you need to succeed!
Learn about beer, wine, and sake through peer-led beverage training
Be present and active on the floor, assisting with running side work
Bus and reset tables, polish glassware, stock supplies
- Assist servers with all aspects of service to enhance the guest experience
- Deliver food to our guests and explain each dish
- Receive, organize, and deliver curbside orders to guests waiting outside

Requirements & Skills 3

Job summary 4

We seek a full-time Server Assistant to join our team! The ideal candidate must be able to effortlessly multi-task, possess great communication skills, and enjoy learning aspects of food and beverage. Advancement opportunities are available to those who possess high-performance standards and are dedicated to the hospitality industry.

Duties & Responsibilities 4

Sets up the room before service, including seating area, bar area, side stations, and patio (when applicable).
Maintains complete knowledge of all menus, including all ingredients and techniques used.
Maintains complete knowledge of table/seat numbers.
Maintains positive guest relations at all times.
Greets and acknowledges all guests.
Anticipates guest needs and responds promptly.
- Accommodates all requests for information courteously.
- Communicates guest special requests to designated personnel for follow-up.
- Completes closing duties as assigned.

Requirements & Skills 4

Must be able to seize, grasp, turn, and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast-paced movements are required to go from one part of the restaurant to another.
Must be able to move, pull, carry, or lift at least 35 pounds.
- Occasionally kneel, bend, crouch, and climb as required.
- Must be able to stand, walk, lift, bend, and climb stairs for long periods.
- Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.

Job summary 5

Under general supervision, a Server Assistant restocks and replenishes food service supplies, assists wait for staff, and removes and resets tables.

Duties & Responsibilities 5

Requirements & Skills 5

Must have basic knowledge of restaurant operations.
Must have the vision to observe the entire room in poorly lit conditions.
- Must have finger, hand, and upper body dexterity to grasp, push and pull equipment, levers, controls, and knobs. Must be able to bend and reach across tables and retrieve items above the head.
- Must have upper body strength to continually lift and carry 30lbs throughout entire shift.
- Must have the ability to follow verbal instructions or instructions by example.

Job summary 6

The Server Assistant role is invaluable and crucial. Your contribution is welcomed and respected by the entire team. In our busy environment, you serve as a support system for servers. You will excel if a guest leaves feeling that their every need was met, but they don’t remember seeing anyone at their table. A great Server Assistant can make the difference between a pleasant dining experience and a poor one.

Duties & Responsibilities 6

Take direction from, and support servers by cleaning, preparing tables between courses, and ensuring that guests are well attended to.
Approach guests in an unobtrusive manner, never interrupting the meal and always directing guest questions to the server.
Discretely and professionally clear empty plates and dishes from tables, and refill water glasses during the meal without allowing food or drinks to spill on the table, floor, or guests.
When directed by the server, deliver plates to tables so guests may enjoy their food fresh and hot
- Discretely remove spilled food and crumbs and refill water glasses.
- Friendly professional demeanor towards all guests and team members.
- When not busy supporting servers, you will focus on other jobs around the restaurant, including but not limited to restocking supplies and general cleaning (inside and outside)

Requirements & Skills 6

Job summary 7

The Server Assistant is responsible for supporting servers and bartenders in executing exceptional guest service in a high-volume environment.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

A Server Assistant is essential to the efficient flow of service in the dining room, ensuring that the service staff has all the tools needed for service. We are seeking experienced and confident people who understand the standards of world-class service and hospitality.

Duties & Responsibilities 8

Requirements & Skills 8

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

Job summary 9

We are looking for a Server Assistant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Server Assistants have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization is required.

Duties & Responsibilities 9

Stock linen, china, silver, and glassware for service ensuring that all are polished and in good condition.
Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guest’s needs before requests are necessary.
Preparation of condiments and garnish items.
- Assistance with guest service including retrieving food from the kitchen using a tray and safely transporting it to guests, as well as the removal of items from the guest’s table.
- Breakdown, clean, and set up of tables, buffets, and food stations.
- Moving tables and chairs.

Requirements & Skills 9

Three to twelve months of restaurant, food, and beverage, or equivalent experience is required.
Successful candidate must possess legal work authorization in United States

Job summary 10

A Server Assistant or restaurant busser is responsible for assisting restaurant servers in all aspects of service. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction.

Duties & Responsibilities 10

Requirements & Skills 10

High school diploma or GED equivalency preferred, but not required.
Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
Working knowledge of the appropriate table settings, service ware, and menu items.
Ability to read, speak, write, and understand English sufficiently to understand menus, and special promotions, and communicate with guests to explain and record orders.
Ability to remember, recite, and promote the entire variety of menu items.
Ability to transport large trays weighing up to 25 lbs through a crowded room continuously throughout the shift.
- Ability to operate beverage and toast equipment.
- Ability to operate a keyboard and learn Point of Sale procedures to pre-check orders and close out the guest check.
- Ability to stand, walk, and continuously perform essential functions for an extended period.

Frequently asked questions

What is the role of server assistant?

A server assistant, also known as a food runner or busser, is responsible for supporting the waitstaff in a restaurant or other food service establishment. The following are some of the key duties and responsibilities of a server assistant:

Clearing tables and resetting them for new customers.

Assisting in delivering food to customers.

Refilling water glasses and other beverages.

Assisting with cleaning duties, such as sweeping and mopping floors and wiping down tables and chairs.

Assisting with other tasks, such as taking orders or helping customers with menu items.

What makes a good server assistant?

To be a successful server assistant, one should possess the following skills:

Strong communication and interpersonal skills for working effectively with customers and the waitstaff.

Attention to detail and ability to work quickly and efficiently.

Strong organizational and time management skills.

Ability to work in a fast-paced and dynamic environment.

Ability to work in a team environment and take direction from others.

Physical stamina and ability to stand for extended periods.

Positive attitude and willingness to go above and beyond to ensure customer satisfaction.

In summary, a server assistant is responsible for supporting the waitstaff in a restaurant or other food service establishment by clearing tables, delivering food, refilling beverages, and assisting with cleaning duties.

To be a successful server assistant, one should possess strong communication and interpersonal skills, attention to detail, organizational and time management skills, ability to work in a fast-paced and dynamic environment, ability to work in a team environment, physical stamina, and a positive attitude.

Olivia Powell
Recruiting expert

Last updated Sep 30

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Server Assistant Job Description

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Frequently asked questions

What is the role of server assistant?

What makes a good server assistant?

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