Night Auditor Job Description
Job summary 1
Night Auditors are responsible for providing a memorable welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Night Auditor makes the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of hotel amenities and services to them. Night Auditor is also responsible for settling guest accounts upon check-out, resolving guest issues, and completing special requests. Night Auditor works closely with all hotel departments, especially Housekeeping and Accounting team members.
Duties & Responsibilities 1
Requirements & Skills 1
Job summary 2
This position provides superior customer service at nighttime above and beyond guest expectations. Night Auditor employees are the first people customers speak to or interact with. Greeting and receiving guests and customer service are our number priorities in a Night Auditor candidate.
Duties & Responsibilities 2
Requirements & Skills 2
Job summary 3
The Night Auditor is responsible for participating in operating a traditional 24-hour, seven days a week, hotel-style front desk and concierge operation that provides guest services at nighttime so each staff member and guest has a positive experience with the facility. Answers external and internal telephone calls taking and delivering messages as needed.
Duties & Responsibilities 3
Requirements & Skills 3
Job summary 4
We are searching for a Night Auditor for our hotel. This position will cover the switchboard for the complex, attend to guests, do check-ins/check-outs, and make sure things are running smoothly during the nighttime hours.
Duties & Responsibilities 4
Requirements & Skills 4
Job summary 5
The Night Auditor is responsible for audit, balancing, and reporting on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure hotel policies and procedures are followed and to prevent fraud.
Duties & Responsibilities 5
Requirements & Skills 5
Job summary 6
Working as a Night Auditor means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7 so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift, you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check-in in or out those guests during non-traditional hours. Your keen sense of being proactive, responsive, and caring will make all the difference. The Night Auditor also assures the guest a safe stay whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests.
Duties & Responsibilities 6
Requirements & Skills 6
Job summary 7
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.
Duties & Responsibilities 7
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Job summary 8
We are looking for an energetic team player with an eye for detail and who takes pride in their work. The Night Auditor is charged with balancing and auditing room revenues, cashier’s reports, as well as guest and house accounts. This position transmits credit card batches and completes/submits daily management and accounting reports with supporting documents. The Night Auditor acts as a hotel system liaison during night hours and performs various Guest Services functions as required. The position may also book room reservations, answer hotel phone calls, and notify guests of messages/packages received. The Night Auditor must be an outgoing, driven, and team-oriented individual and all applicants must be able to pass a background and credit check.
Duties & Responsibilities 8
Requirements & Skills 8
Job summary 9
We are seeking a Night Auditor to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Duties & Responsibilities 9
Requirements & Skills 9
Job summary 10
The primary function of a Night Auditor is to run end-of-day processes and supervisor the hotel overnight.
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Frequently asked questions
What is the night auditor job description?
A night auditor is a hospitality professional who is responsible for performing financial and administrative tasks during the overnight shift at hotels or other lodging facilities. They work during the night shift when other staff members are not available.
The job duties of a night auditor may include:
Verifying and balancing daily transactions: A night auditor is responsible for verifying and balancing daily transactions such as room charges, restaurant and bar charges, and other guest services.
Reconciling accounts: They reconcile accounts receivable, payable, and cash drawers.
Generating financial reports: A night auditor generates and prepares financial reports for management.
Checking guests in and out: They check guests in and out of the hotel and assist with any guest inquiries or requests.
Securing the property: A night auditor ensures that the property is secure during the night shift and responds to any security or emergencies.
What skills does a night auditor need?
The skills of a night auditor may include:
Attention to detail: A night auditor should have excellent attention to detail to ensure that financial transactions are accurately recorded and balanced.
Strong analytical skills: They must have strong analytical skills to identify discrepancies and resolve issues in financial records.
Technical skills: A night auditor should be familiar with accounting and financial management software and be able to use them effectively.
Customer service skills: They should have excellent customer service skills to assist guests with inquiries or requests.
Communication skills: A night auditor should have strong communication skills to communicate effectively with other staff members, guests, and management.
Time management skills: They must be able to manage time effectively to complete all necessary tasks during the night shift.
Overall, a night auditor plays a critical role in ensuring that financial records are accurate and the hotel is secure during the night shift. They should possess a combination of technical and personal skills, including attention to detail, analytical skills, technical skills, customer service skills, communication skills, and time management skills, to be successful in this role.