Night Auditor are responsible for providing a memorable welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Night Auditor make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of hotel amenities and services to them. Night Auditor is also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. Night Auditor works closely with all hotel departments especially Housekeeping and Accounting team members.
Night Auditor Duties & Responsibilities 1
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Night Auditor Requirements & Skills 1
Night Auditor Job summary 2
This position provides superior customer service at nighttime above and beyond guest expectations. Night Auditor employees are the fist person customers speak to or interact with. Greeting and receiving guests and customer service are our number priorities in a Night Auditor candidate.
Night Auditor Duties & Responsibilities 2
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Night Auditor Requirements & Skills 2
Night Auditor Job summary 3
The Night Auditor is responsible participating in operating a traditional 24-hour, seven days a week, hotel-style front desk and concierge operation that provides guest services at nighttime so each staff member and guest has a positive experience with the facility. Answers external and internal telephone calls taking and delivering messages as needed.
Night Auditor Duties & Responsibilities 3
Night Auditor Requirements & Skills 3
Night Auditor Job summary 4
We are searching for a Night Auditor for our hotel. This position will cover the switchboard for the complex, attend to guests, do check-ins/check-outs, and make sure things are running smoothly during the nighttime hours.
Night Auditor Duties & Responsibilities 4
Night Auditor Requirements & Skills 4
Night Auditor Job summary 5
The Night Auditor is responsible for audit, balance and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure hotel policies and procedures are followed and to prevent fraud.
Night Auditor Duties & Responsibilities 5
Night Auditor Requirements & Skills 5
Night Auditor Job summary 6
Working as a Night Auditor means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7 so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have.
As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference.
The Night Auditor also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests.
Night Auditor Duties & Responsibilities 6
Night Auditor Requirements & Skills 6
Night Auditor Job summary 7
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Night Auditor Duties & Responsibilities 7
Night Auditor Requirements & Skills 7
Night Auditor Job summary 8
We are looking for energetic team player with an eye for detail and who takes pride in their work. The Night Auditor is charged with balancing and auditing room revenues, cashier’s reports, as well as guest and house accounts. This position transmits credit card batches and completes/submits daily management and accounting reports with supporting documents.
The Night Auditor acts as a hotel system liaison during night hours and performs various Guest Services functions as required. The position may also book room reservations, answer hotel phone calls, and notify guests of messages/packages received. The Night Auditor must be an outgoing, driven and team-oriented individual and all applicants must be able to pass a background and credit check.
Night Auditor Duties & Responsibilities 8
Night Auditor Requirements & Skills 8