The Retail Operations Manager will partner with the General Manager and Services Sales Manager to provide guidance to Merchandising Stock Associates by facilitating some training; providing positive and constructive feedback, and the appropriate level of coaching required. In partnership with the management team, S/he will also maintain loss prevention compliance, store visual and merchandising standards.
The Retail Operations Manager is a key carrier and will be considered as the Leader on Duty and proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture and customer/client first environment. This position is accountable for the store’s controllable profit and identifies and implements actions to reduce waste and inefficiencies. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Download PDF with all 10 Retail Operations Manager Job Descriptions
Join our webinar: How to improve your recruitment strategy with 100Hires
Retail Operations Manager Requirements & Skills 1
Retail Operations Manager Job summary 2
The Retail Operations Manager assess each store's ability to exceed customer expectations for ease of shopping, service, variety, freshness, cleanliness, food safety and regulatory conditions. Serves as the subject matter expert and liaison with Retail Operations and Front-End/KPF Manger to provide feedback on the effectiveness of the Enterprise operational plans/programs, systems and/or application opportunities.
Coordinates division rollout and training for all Front-End solutions. Works with store management to identify store opportunities, analyze reports and make recommendations to improve sales, shrink, safety, profit and the customers shopping experience. Demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
The Retail Operations Manager is responsible for the leadership of overall strategic retail operations in the Central Region, and to maximize effectiveness of retail coverage, distribution, and sales efforts of our retail team.
The Retail Operations Manager is responsible for overseeing HR, finance, inventory, facilities, and sales. The position will collaborate with other managers to contribute to the success of the company's internal operations.
The position also includes generous benefits including paid time off, health benefits, and an employee discount on products.
The Retail Operations Manager will provide operational support for all retail locations, outlet stores and retail management leadership teams. This position interacts with interact with corporate business partners in development, project management, execution and communication of store line policies, procedures and practices that maximize productivity and improve the customer store experience.
As a Retail Operations Manager, you are responsible for maintaining the integrity of retail operations and the processing of returns in an organized and efficient manner. You thrive in a fast-paced environment and understand the importance of leading a highly productive team to meet deadlines without compromising the integrity of the company.