Sales Clerk Job Description

Job summary 1

Our Sales Clerk is responsible for helping ensure our guests’ needs are met. Our Sales Clerk is assigned to a primary area, but, in addition to your primary area, you will also be fully trained and able to assist customers in other all areas of the store including, but not limited to, the prepared foods and meat departments. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success, and you are eager to support an amazing team.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

As a Sales Clerk, you receive in orders from the Outside Sales team and will input these orders to be processed in an ERP system for scheduling. The Sales Clerk plays a key role in multiple departments and will receive incoming phone calls/emails from dealers regarding processing orders/transactions and other individuals regarding their orders. The individual best suited for this job is self-motivated and organized, continually improves themselves and the processes/systems they have been given, is a great communicator in email and by phone, a pleasant co-worker that can build great relationships, one who is driven for change in themselves and the culture they are invested in, and one who understands the difference between busy work and productive work.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

The Sales Clerk will provide excellent customer service to all internal and external customers. The position is responsible for processing sale transactions using a cash register, pricing items, displaying merchandise, maintaining product stock levels, and engaging customers in our mission.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

Sales Clerk is responsible for greeting and assisting customers in the store. Maintaining store presentation including floor displays, wall shelving, and counter areas. The job requires promptness and dependability.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

The Sales Clerk sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service, which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar including but not limited to opening and closing the Convenience Bar, preparing, displaying, replenishing goods, and cleaning stations and equipment as necessary.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

In this position as Sales Clerk, you will be responsible for greeting customers and welcoming them to the store, answering customer questions, selling products and suggesting options that fit their needs, providing instruction on using products, and checking customers out when they are finished shopping.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

As a Sales Clerk, you will ensure that what customers experience in our retail stores measures up to or exceed those expectations of quality.

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Requirements & Skills 7

Job summary 8

The Sales Clerk is responsible for filling customer orders and delivering them in a manner that meets company standards for safety, security, and productivity. The employee is responsible for picking, preparing, and packing products according to the order Pick List. We’re looking for friendly, passionate professionals with experience in retail sales and customer service. A flexible schedule is a must. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

The Sales Clerk has good knowledge of store systems, basic automotive system knowledge, and part knowledge. The Sales Clerk has the basic ability to source from stores, hubs, pdq, and external suppliers. The Sales Clerk has in-depth knowledge of the store inventory and maintenance processes. The position can be part-time or full-time.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

The Sales Clerk is responsible for providing excellent customer service. Duties include but are not limited to: operating a computerized point of sales system, stocking liquor store coolers and shelves; lifting and carrying beer and cases of merchandise; general cleaning of the store, and interacting in a professional courteous, and helpful manner with customers.

Duties & Responsibilities 10

Requirements & Skills 10

Frequently asked questions

What is the job description of a sales clerk?

A sales clerk is a customer-facing employee who works in a retail or sales environment. The primary responsibilities of a sales clerk include:

Customer service: Providing excellent customer service, including answering questions, providing product information, and helping customers find what they are looking for.

Sales: Assisting customers with purchases, processing transactions, and handling cash and credit card payments.

Merchandising: Keeping the sales floor and displays organized and appealing, including stocking shelves and setting up displays.

Inventory management: Maintaining accurate inventory records, ordering supplies as needed, and tracking stock levels to ensure that products are always available.

Cash handling: Balancing the cash register and ensuring that all transactions are processed accurately and securely.

Customer complaints and returns: Handling customer complaints and returns in a professional and customer-friendly manner.

Reporting: Generating daily or weekly sales reports and tracking key performance metrics, such as sales volume, customer satisfaction, and inventory levels.

A sales clerk must have strong customer service and interpersonal skills, as well as the ability to multitask and prioritize effectively. They must also have a strong attention to detail, and be able to accurately handle cash and credit card transactions. In some cases, a sales clerk may need to be able to lift and carry heavy products, and may be required to work weekends or evenings.

What are the skills of a sales clerk?

A sales clerk must have a combination of technical, interpersonal, and organizational skills to be successful in their role. Some of the key skills for a sales clerk include:

Customer service skills: Excellent customer service skills, including the ability to effectively communicate with customers, answer questions, and provide product information.

Sales skills: The ability to effectively sell products, upsell additional items, and close sales.

Cash handling and basic arithmetic skills: The ability to accurately handle cash, make change, and process credit card transactions.

Basic computer skills: Familiarity with point-of-sale systems, inventory management software, and basic office applications such as Microsoft Office.

Attention to detail: The ability to accurately record sales transactions and maintain accurate records, including inventory levels and cash counts.

Interpersonal skills: Strong interpersonal skills, including the ability to build rapport with customers and work effectively as part of a team.

Communication skills: Excellent verbal and written communication skills, including the ability to effectively communicate with customers, coworkers, and managers.

Adaptability: The ability to adapt to changing customer needs and to work in a fast-paced, deadline-driven environment.

Physical dexterity: The ability to lift and carry products, and to stand for long periods of time.

These skills are important for a sales clerk to be able to provide excellent customer service, close sales, and maintain accurate records in a retail or sales environment.

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