Key Account Specialist Job Description
Job summary 1
The Key Account Specialist will be primarily responsible for understanding all the special requirements, procedures, and policies for their dedicated accounts as well as those of the team. In addition to order entry and general inquiry response, the Key Account Specialist should also focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers. Support of the after-hours program and processing of RMAs and returns is required.
Duties & Responsibilities 1
Requirements & Skills 1
Job summary 2
The Key Account Specialist will support the testing services business through direct sales activity including increasing existing sales and identifying and developing new business opportunities within an assigned territory/account. We’re looking for somebody who is self-sufficient with an entrepreneurial approach to their work.
Duties & Responsibilities 2
Requirements & Skills 2
Job summary 3
The Key Accounts Specialist (KAS) manages account calls and maintenance for all “key” accounts. The KAS’ primary responsibility is securing distribution, feature programs, and implementing region initiatives with a key on and off-premise buying groups in the area.
Duties & Responsibilities 3
Requirements & Skills 3
Job summary 4
As the Key Account Specialist, you will perform a variety of account management activities that will ensure all customer contracts are completed to meet the customer's needs and expectations. You will be expected to deliver the highest level of customer satisfaction to maintain and grow our current accounts.
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Requirements & Skills 4
Job summary 5
We are seeking an outside sales professional that is outcome-focused, with an ability to influence without authority as our next Key Account Specialist. The ideal talent will report to our Regional Sales Manager and must have prior experience within any of the following selling disciplines: outside sales, business development, account management, relationship management, business business-to-business direct or indirect sales experience. The candidate should possess a selling approach that is a consultative style, enabling a sense of trust among our portfolio of clients. The ability to influence without authority with key decision-makers is critical for success in this position. This individual will be responsible for developing and executing a selling strategy for assigned accounts throughout their Designated Market Area (DMA). This opportunity requires a talented individual that can self-learn and quickly activate to produce outcomes with very little day-to-day supervision.
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Requirements & Skills 5
Job summary 6
The Key Account Specialist provides sales and transitional support for Global and Local Key accounts while preserving and enhancing the custom relationships through support for products and services already purchased.
Duties & Responsibilities 6
Requirements & Skills 6
Job summary 7
The Key Account Specialist drives sales growth with established customers by managing customer relationships, providing technical direction, and increasing productivity for our metal cut metal-cutting.
Duties & Responsibilities 7
Requirements & Skills 7
Job summary 8
The Key Account Specialist is responsible for establishing and maintaining positive, successful relationships with customers on behalf of the company by taking complete responsibility for each customer interaction and ensuring all customer requirements are fully met. The Key Account Specialist strives to delight the customer through courteous interactions, responsive resolution of concerns, strong follow-up and attend, on to detail. Job duties include order entry, order management, processing of returns, problem resolution, transportation schedules, and Custo,mer Care.
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Requirements & Skills 8
Job summary 9
We are looking for a Key Account Specialist to join our team.
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Requirements & Skills 9
Frequently asked questions
What is the role of a key account specialist?
A key account specialist is responsible for managing and developing relationships with key customers or clients of a company. The role typically involves the following responsibilities:
Developing a deep understanding of the needs, goals, and preferences of key customers.
Identifying opportunities to expand the company's products or services within key accounts.
Creating and implementing account plans that outline strategies for achieving sales and revenue targets.
Building and maintaining strong relationships with key stakeholders within the customer's organization.
Coordinating with other departments within the company, such as sales, marketing, and customer service, to ensure that customer needs are being met.
Monitoring customer satisfaction and addressing any issues or concerns that arise.
Providing regular updates to senior management on the performance of key accounts.
Conducting market research and analyzing industry trends to identify new opportunities for growth within key accounts.
Negotiating contracts and pricing agreements with key customers.
Overall, the role of a key account specialist is critical to the success of a company, as they are responsible for maintaining strong relationships with the most important customers and driving revenue growth within those accounts.
Who does a key account specialist work with?
A key account specialist typically works with a variety of stakeholders both within and outside of their organization. Some of the key individuals and groups that a key account specialist may work with include:
Key customers or clients: The primary responsibility of a key account specialist is to manage and develop relationships with the most important customers of a company. This involves working closely with key stakeholders within the customer's organization, such as decision-makers, influencers, and end-users.
Sales team: Key account specialists typically work closely with the sales team to develop account plans, identify new opportunities for growth, and ensure that customer needs are being met.
Marketing team: Key account specialists may collaborate with the marketing team to develop targeted campaigns or promotional materials that are tailored to the needs of key customers.
Product development team: Key account specialists may provide input to the product development team on the needs and preferences of key customers, and work with them to develop new products or services that meet those needs.
Customer service team: Key account specialists may work closely with the customer service team to address any issues or concerns that arise with key customers, and ensure that they are receiving the highest level of service and support.
Senior management: Key account specialists may provide regular updates to senior management on the performance of key accounts, and work with them to develop strategies for achieving sales and revenue targets.
Overall, the success of a key account specialist depends on their ability to collaborate effectively with a wide range of stakeholders both within and outside of their organization.