Training Specialist Job Description template and pdf with duties [2024]

Job summary 1

In this entry-level role, the Training Specialist needs a wide range of skills and abilities that cater to our consistent growth and wonderful culture in both the Home Office and Agent-facing environments. Assessing current training needs, developing materials, and facilitating training for agency owners, new hires and existing representatives are a few of the ways that a Training Specialist contributes. A Training Specialist will provide daily leadership to their class regardless of who the audience is. They will also ensure effective, timely delivery of projects and meeting business needs. They will identify system, process, and workflow enhancements. Finally, and most importantly, they will inspire the classroom to perform at the highest level every day.

Duties & Responsibilities 1

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Be the “Universal Trainer” that conducts training programs for agency owners, independent agents, new hires, and existing employees for multiple lines of business while working to keep training programs vibrant and engaging for the multiple learning styles in the classroom (not just reading from a PowerPoint presentation) with face-to-face and virtual training.
Be able to gauge when an individual does not understand materials or procedures and provide additional guidance, whether it is one-on-one or assigning materials for review outside of the classroom.
Take existing training materials and concepts, internalize them, and deliver in ways that are authentic to the individual while ensuring to meet current learning objectives.
While demonstrating flexibility must be able to update training programs and current processes and procedures based on business needs despite time constraints.
While being open to feedback whether provided by leadership, interdepartmental, or class attendees, take the information provided and consistently improve training material and maintain this productive relationship with these individuals.
- Acts as a mentor and leader in the classroom by fostering learning engagement and enthusiasm with a positive attitude.
- Always leads by example and maintains a professional demeanor at all times.
- Able to think outside the box and find quick, effective solutions when dealing with technology or time constraints to ensure a smooth classroom setting.

Requirements & Skills 1

Job summary 2

The Training Specialist is responsible for communicating with managers to identify training needs and mapping out development plans for teams and individuals. The incumbent will instruct students on the approved curricula, rules, procedures, and strategic goals of the Center.

Duties & Responsibilities 2

Requirements & Skills 2

Ability to analyze and evaluate data and make recommendations on a wide variety of studies and projects.
- Ability to plan, coordinate, conduct, and oversee training initiatives.
- Ability to demonstrate interpersonal oral / written communication with people from a variety of backgrounds and with varying levels of understanding
- Knowledge of the administrative and service operations to assure compliance with appropriate laws, regulations, policies, and procedures

Job summary 3

The Training Specialist supports the Learning & Development strategy for all global employees by developing and delivery of effective virtual and in-person Instructor Led Training solutions. They partner with subject matter experts and key stakeholders and recommend training strategies, tools, and materials that support enhanced job performance and increased productivity in alignment with the Company’s Key Business Initiatives. This position will be successful by collaborating and utilizing effective influencing and team collaboration skills to work with others in Learning and Development, partners across Talent Management, and a wide variety of stakeholders throughout the organization. Will lead global special and cross-functional project teams.

Duties & Responsibilities 3

Collaborates with the instructional design team, and internal stakeholders to identify learning needs within the function, determine strategies and execute learning solutions that meet those needs.
Partner with the instructional design team, and internal stakeholders to assess training development requests, their alignment to organizational priorities, and training methodologies needed to implement highly effective learning solutions.
Execute global learning initiatives across their designated function or division, coordinating efforts with their HR partner, functional subject matter experts, and business leadership.
Apply instructional design methods and adult learning principles to ensure that course design and content meet learning goals. Create outlines and scripts that provide program structure.
Facilitate training programs that include, but are not limited to train-the-trainer programs, employee development sessions, sales training, leadership training, facilitation/training, employee orientation/onboarding, etc.
Partner with the Subject Matter Experts and Global Marketing and Communications Team to create learning marketing materials and processes that attract learners to Training sessions.
- Provide frequent and effective communication around project status and application effectiveness.
- Plan and coordinate skill assessments and testing to measure participant retention.
- Track and analyze learning programs by examining course evaluations, proficiency testing, and job performance to identify program effectiveness. Makes changes or enhancements as appropriate.

Requirements & Skills 3

Job summary 4

The Training Specialist will primarily focus on delivering training & coaching to staff, manage the smooth and effective functioning of designated training programs, and ensure those programs meet all requirements. This involves marketing, planning, execution of ongoing and tailored training programs, and assistance in planning and facilitating specialized training programs for the Staff. This person will develop training material content and administer scheduled onboarding training sessions for new hires and existing employees. The ideal candidate will demonstrate customer obsession by incorporating best practices in facilitation, coaching, and training delivery, ensuring associates are well-equipped to support customers across all lines of business.

Duties & Responsibilities 4

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Job summary 5

The Training Specialist is responsible for developing, enhancing, and conducting new and existing credit union classroom and on-the-job training programs for (new and existing) staff; and ensures that ongoing employee training reflects organizational needs and initiatives, and quality service to members'. The incumbent leads training sessions in a professional, engaging, and interactive manner, exemplifying the credit union’s Core Values. The Training Specialist works closely with Branch Operations and Project Management to identify and deliver training for new software/services and projects.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Training Specialist is responsible for facilitating a variety of performance-based learning events that may include but are not limited to the general associate, management, sales, clinical, technical, and operations training. Training often focuses on more abstract, less concrete soft skills training meant to influence behavior and buy-in from others.

Duties & Responsibilities 6

Facilitates learning events that are performance-based in nature.
Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
Employs rapid course development methodologies to quickly meet client needs.
Exercises classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary.
- Measures, tracks, and evaluates learner and client satisfaction.
- Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
- Keeps technical skills updated.

Requirements & Skills 6

Requires BA/BS in related field; 3-5 years training experience; or any combination of education and experience, which would provide an equivalent background.
Four years of clinical or sales experience and certification/license in the appropriate field are required.
Ability to travel up to 25% domestically and/or internationally required.

Job summary 7

The Training Specialist will be responsible for supporting our business unit. This role will be accountable for the training of Center team members.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Training Specialist in conjunction with the Instructional Designer will design, develop, and deliver courseware and presentations that support multiple learning styles for colleagues. With the Instructional Designer, the Training Specialist will develop standards, and strategies and utilize technologies to instruct and educate colleagues across the organization. The Training Specialist works closely with Instructional Designers, Analysts, and Subject Matter Experts on assigned project(s).

Duties & Responsibilities 8

Deliver training, assessment, and remediation for assigned applications and programs.
Partner with Instructional Designers in the development, creation, and management of all aspects of training material.
Collaborate with the Instructional Designer in the design and development of differentiated/interactive instructional (videos, learnings, tip sheets, webinars) material to meet the needs of all end users
Monitor effects of training via end-user shadowing/rounding. Share observations with Instructional Designer for enhancements in training techniques.
- Base learning activity design on solid educational principles, theory, and research.
- Revise content and program delivery methods with Instructional Designers based on outcomes, learner needs, organizational goals, and healthcare trends.
- Credential in pertinent application in the timeframe established by the training manager.

Requirements & Skills 8

Job summary 9

In the Training Specialist role, you will be the face of Learning & Development and the business to our new hires and stakeholders. You will find innovative approaches to learning, consult with business partners, and support driving KPIs across the organization while working on a truly awesome team!

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

We have an exciting new opportunity for a Training Specialist.

Duties & Responsibilities 10

Requirements & Skills 10

Minimum five (5) years of experience developing and delivering training concepts and learning principles
Knowledge of the processes used to develop and manage a training program including developing goals and objectives, conducting training assessments and curriculum reviews, and planning and executing training events.
Proficient knowledge of learning management software.
Ability to conduct a cost-benefit analysis and calculate training return on investment.
Sound decision-making and organizational skills.
Ability to present complex information to a variety of audiences.
- Experience collaborating and partnering with internal and external stakeholders
- Experience delivering training through multiple channels to include online learning, and personal and multi-media formats.
- Ability to work in an unstructured environment, and be self-motivating.

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