Training Specialist Job Description

Job summary 1

In this entry-level role, the Training Specialist needs a wide range of skills and abilities that cater to our consistent growth and wonderful culture in both the Home Office and Agent-facing environments. Assessing current training needs, developing materials, and facilitating training for agency owners, new hires and existing representatives are a few of the ways that a Training Specialist contributes. A Training Specialist will provide daily leadership to their class regardless of who the audience is. They will also ensure effective, timely delivery of projects and meeting business needs. They will identify system, process, and workflow enhancements. Finally, and most importantly, they will inspire the classroom to perform at the highest level every day.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Training Specialist is responsible for communicating with managers to identify training needs and mapping out development plans for teams and individuals. The incumbent will instruct students on the approved curricula, rules, procedures, and strategic goals of the Center.

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Job summary 3

The Training Specialist supports the Learning & Development strategy for all global employees by developing and delivery of effective virtual and in-person Instructor Led Training solutions. They partner with subject matter experts and key stakeholders and recommend training strategies, tools, and materials that support enhanced job performance and increased productivity in alignment with the Company’s Key Business Initiatives. This position will be successful by collaborating and utilizing effective influencing and team collaboration skills to work with others in Learning and Development, partners across Talent Management, and a wide variety of stakeholders throughout the organization. Will lead global special and cross-functional project teams.

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Job summary 4

The Training Specialist will primarily focus on delivering training & coaching to staff, manage the smooth and effective functioning of designated training programs, and ensure those programs meet all requirements. This involves marketing, planning, execution of ongoing and tailored training programs, and assistance in planning and facilitating specialized training programs for the Staff. This person will develop training material content and administer scheduled onboarding training sessions for new hires and existing employees. The ideal candidate will demonstrate customer obsession by incorporating best practices in facilitation, coaching, and training delivery, ensuring associates are well-equipped to support customers across all lines of business.

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Job summary 5

The Training Specialist is responsible for developing, enhancing, and conducting new and existing credit union classroom and on-the-job training programs for (new and existing) staff; and ensures that ongoing employee training reflects organizational needs and initiatives, and quality service to members'. The incumbent leads training sessions in a professional, engaging, and interactive manner, exemplifying the credit union’s Core Values. The Training Specialist works closely with Branch Operations and Project Management to identify and deliver training for new software/services and projects.

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Job summary 6

The Training Specialist is responsible for facilitating a variety of performance-based learning events that may include but are not limited to the general associate, management, sales, clinical, technical, and operations training. Training often focuses on more abstract, less concrete soft skills training meant to influence behavior and buy-in from others.

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Job summary 7

The Training Specialist will be responsible for supporting our business unit. This role will be accountable for the training of Center team members.

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Job summary 8

The Training Specialist in conjunction with the Instructional Designer will design, develop, and deliver courseware and presentations that support multiple learning styles for colleagues. With the Instructional Designer, the Training Specialist will develop standards, and strategies and utilize technologies to instruct and educate colleagues across the organization. The Training Specialist works closely with Instructional Designers, Analysts, and Subject Matter Experts on assigned project(s).

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Job summary 9

In the Training Specialist role, you will be the face of Learning & Development and the business to our new hires and stakeholders. You will find innovative approaches to learning, consult with business partners, and support driving KPIs across the organization while working on a truly awesome team!

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Job summary 10

We have an exciting new opportunity for a Training Specialist.

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