Strategic Accounts Manager Job Description template and pdf with duties [2024]

Job summary 1

The Strategic Accounts Manager will manage a team of Education and Training Specialists to achieve sales goals, provide coaching, development and motivation for Specialists, oversee individual territory management and performance targets, build KOL relationships, emphasize excellence amongst the team, coordinate with neighboring Surgical Sales Consultants, manage company pricing guidelines, be results driven, manage profitability of assigned territories, and embrace Company’s mission to preserve and enhance vision by delivering innovations that benefit humanity. This position will report to the US Sales Director.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Strategic Accounts Manager is responsible for the contract management of assigned accounts, including Group Purchasing Organizations (GPOs), Integrated Delivery Networks (IDNs) Federal Government (VAs & DoDs) and key hospital accounts for orthobiologics, spine and 7D. This position will be responsible to coordinate contracting submissions with the Strategic Accounts Director and the Field Management team. This role will include contract analysis, submission, negotiation, implementation and monitoring.

Duties & Responsibilities 2

Assist in achieving annual revenue quota goals while maximizing margin by securing assign GPO/IDN & hospital contracts
Develop account sales implementation plans in concert with Field Management & Distributors.
Analyze RFP submission data to maximize margins while still securing the contract
Work with AVPs, Directors, RBMs, OB Specialists, MDMs and internal company personnel to plan, target and close national, regional and local contract opportunities.
Manage on an ongoing basis the relationships at our key strategic partners to include currently contracted GPOs, IDNS, VA/DOD accounts and other accounts as needed.
- Conduct Business Review Meetings at our key contracted accounts to further the Company’s relationship, identify opportunities to grow sales and resolve disputes.
- Provide input to sales, sales operations, and marketing functions within SeaSpine that improve process, procedures and overall channel development.
- Keep the Sales and marketing teams informed of key industry trends, product acceptance and other information that will enhance SeaSpine’s position in the market.

Requirements & Skills 2

Bachelor’s Degree required
- Three years of medical device experience preferred
- Three years of National Accounts experience
- Computer skills, communication capability, interpersonal skill sets, ability to multi-task in fast paced environment

Job summary 3

The Strategic Accounts Manager will be responsible for expanding strategic partnership with assigned global and enterprise customers. In this role, you will create demand for our products and services by raising the company's profile with customers. You will collaborate with other teams to ensure defined customer needs are met.

Duties & Responsibilities 3

Develop and implement strategy for designated key customers to expand demand, improve margin growth and extend strategic partnership.
Establish trust, mutually beneficial and long-term partnership with customers, clarify mid to long term customer needs and develop and agree to a specification of customer requirements.
Collect insights from the external market to understand competitors and influence trends, define and deliver value proposition.
Build and nurture an internal network to deliver optimal solutions such as leading collaboration with key stakeholders internally, defining long term strategy and anticipating challenges to ensure effective resolution of issues.
- Use market and industry insights that resonates with and inspires customers, creating excitement around our role in achieving their strategic objectives.
- Other duties as assigned
- Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems. You may provide direction to supporting team members and be a strategic contributor.

Requirements & Skills 3

Bachelor's degree in a related field or equivalent experience
Strong project management skills
- Experience in understanding customer context, uncovering customer key performance indicators, articulating customer objectives and adding value to partnerships
- Experience in business development in highly competitive, mature markets
- Minimum of six years of related work experience

Job summary 4

As the Strategic Accounts Manager you will oversee relationships and ongoing sales efforts with our National Accounts by building the overall sales engagement strategy and developing Company’s market share within the account.

Duties & Responsibilities 4

Requirements & Skills 4

Complete knowledge of the commercial security industry
Excellent professional written and oral presentation skills
- Proven history of supporting multiple large customers on a national scale
- Knowledge of Salesforce – building reports, developing accounts, managing dashboards pulling supportive data
- Ability to exercise discretion and independent judgement with important matters

Job summary 5

The Strategic Accounts Manager is responsible for leading, managing, and supporting the daily operations of Strategic Accounts. This Strategic Accounts Manager will lead a team of customer analysts responsible to maintain consistent eligibility for contracts across Medical Surgical’s largest and most complicated customers to minimize margin leaks tied to contract eligibility issues. This position will create efficiencies and synergies of daily operations. This manager will lead the cross training of support and development of team members for optimization of skills and knowledge in all customer support areas.

Duties & Responsibilities 5

Lead and manage team that supports daily operations to maintain consistent eligibility and issue resolution for Strategic Accounts
Optimize and create efficiencies, synergies, and consistencies in all functional operations – both with internal team coordination and external customer support
Develop new initiatives and grow support model for managing customers, while developing cross training program for functional and team growth
Create and administer metrics and analysis for scorecard tool for process tracking and efficiency management to Executive Management Teams
- Lead communication and proactive process improvements for effective and timely issue resolution
- Manage and implement day-to-day continued support for customer maintenance and process functions to ensure data integrity and goal alignment
- Other projects as assigned by manager

Requirements & Skills 5

Job summary 6

The position of Strategic Accounts Manager is responsible for achieving maximum sales profitability, growth, and account penetration within an assigned customer target list by effectively supporting the customer.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

As a Strategic Accounts Manager, you'll need to be comfortable working with partner sales, services teams, and IT and business executives, applying your extensive experience developing and implementing sales plans.

Duties & Responsibilities 7

Meet quantitative and qualitative performance goals
Create sales plans and guide the extended Sales team in implementing them to maximize revenue and growth
- Meet assigned sales quotas by acquiring new customer business and renewing and growing existing relationships
- Call on prospective customers, providing technical and administrative information, demonstrations, and price quotes for our offerings
- Accurately forecast and close sales in alignment with company goals

Requirements & Skills 7

8+ years of sales management experience with a demonstrated record of success, preferably in the software or IT industry
Experience selling directly to the tier 1 or tier 2 service provider
Experience selling with different types of partners, whether they are value-added resellers (VARs), system integrators, network equipment providers (NEPs), or independent software vendors (ISVs)
Bachelor's degree, preferably in engineering or business; MBA degree is a plus
Complex solutions sales experience in order to handle multiple offerings and services
Solid understanding of the complete sales cycle management from prospecting to closing, account planning, relationship management, sales operations like forecasting, etc.
- Ability to work as part of a fast-paced team while demonstrating flexibility, reliability, and initiative
- Excellent communication skills
- Solutions sales experience with Red Hat’s or equivalent technologies like cloud, virtualization, middleware, and emerging technologies is a plus

Job summary 8

As a key member of the Global Commercial Sales and Marketing team, the Strategic Accounts Manager will be responsible for managing global digital media solutions for our strategic campaigns and partnerships. This role will work closely with global sales managers to build custom digital solutions, and will be accountable for ensuring the timely delivery of all digital components.

Duties & Responsibilities 8

Manage agency relationships as it relates to the delivery of their custom digital campaigns.
Review all components of new custom digital campaigns with sales, AdOps, product, and sales support to ensure that all campaign expectations, roles, and responsibilities are clearly communicated across the delivery team.
Work with agencies and AdOps to ensure that all digital tags and newsletter creative are promptly and accurately implemented throughout the campaign.
Develop monthly client reports for all digital campaigns. Solicit feedback on performance.
Monitor digital ad delivery and validate that all paid campaigns and house ads are trafficked and rendering properly with monthly goals.
- Manage regular campaign status meetings with sales, and work with AdOps and marketing to optimize delivery as needed.
- Manage any required approval processes as per local requirements.
- Serve as the primary contact and first level support for questions and issues related to campaign delivery.

Requirements & Skills 8

5+ years of experience in a complex corporate business environment; experience in digital advertising in a global organization using Google Ad Manager preferred.
Exceptional organizational and project management skills with strong attention to detail.
Solid analytical skills with a strong aptitude to learn new technology
Excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences
- Enjoy collaborating with teams in a global-matrix environment
- Have a natural ability to engage, influence and build relationships with stakeholders and teams across the business
- Self-starter, resourceful and a positive can-do attitude is a must

Job summary 9

The Strategic Accounts Manager leads account strategy and integrates the activities of Company within the alternate site market segment in order to fully leverage portfolio of products and services. Oversees operational and sales activities related to account management of assigned channel partners with the objective of improving customer satisfaction while driving revenue and profit.

Duties & Responsibilities 9

Develop, initiate, and execute business plans for assigned accounts.
Develop deep relationships with senior healthcare executives of alternate site channel partners.
Ensure comprehensive understanding of key organizational business issues impacting or impacted by this market segment.
Maintain expertise in healthcare trends, legislation and subject matter that impact our customers.
- Proactively identify high risk, high profile accounts and competitive landscape, develop an action plan.
- Prepare and lead quarterly business reviews addressing performance, strategy, and key initiatives with channel partners.
- Responsible and accountable for goal obtainment within assigned accounts i.e. (sales, profit, expenses)

Requirements & Skills 9

Education: Bachelor’s Degree Required with a focus in business, health care, marketing, or finance
Minimum seven medical device sales experience or equivalent combination of education and experience.
Master’s degree preferred
Minimum ten years medical device sales experience or equivalent combination of education and experience.
- Previous strategic account experience and executive leadership selling experience.
- Strong understanding of alternate site market segment and demonstrated knowledge/capabilities in the areas of commercial operations, business analytics, marketing, and sales.
- Understanding or experience in Long Term Care/Skilled Nursing and Homecare/DME markets, including specialty distributors serving these markets.

Job summary 10

This Strategic Account Manager will cover part of our Southeast region. Applicants are expected to reside and have well-developed relationships in the assigned region. The Strategic Accounts Manager will be responsible for all activities related to the direct sales efforts in named strategic accounts (US). The Strategic Accounts Manager will closely manage sales performance of all products relative to forecast and provide reports for each product line. Input into marketing programs, product forecasts, customer support programs and product development will also be required. The Strategic Accounts Manager will be responsible for and accountable for achieving or exceeding revenue goals.

Duties & Responsibilities 10

Requirements & Skills 10

Training and Education: This position requires the knowledge and skills normally acquired through completion of a Bachelor's degree (BS) in Biology, Chemistry, Biochemistry or related field.
Experience: Typically requires 3(+) years of successful sales experience.
- Ability to manage through others and be part of an effective team is a must.
- Must be familiar with Microsoft office; PowerPoint, Work and Excel, and contact management databases.
- Should be comfortable and have experience, presenting technical information to audience with various levels of scientific and financial experience.

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