Shift Manager Job Description template and pdf with duties [2023]

Job summary 1

We are looking for a dynamic leader to ensure every customer is receiving a consistent product and competent service in a clean environment. A successful Shift Manager will control labor costs according to the average-hourly report and maintain appropriate staffing to ensure excellent customer service. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Duties & Responsibilities 1

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Oversees production of food according to sanitation and quality standards
Manages and mentors staff, including, managing issues of discipline/termination, ensuring ongoing training/education, etc.
Manages supplies and ensures orderly work areas
Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
Ensures compliance with all applicable federal and state laws and all company policies
Addresses customer concerns and issues
- Prepares deposits and maintains a cash management system
- Ensures compliance with cash control procedures
- Operates the complete POS system and other required software

Requirements & Skills 1

Point-of-sale (cash register) and credit or debit card processing skills
- Excellent communication skills, verbal and written
- Able to bend, kneel, squat, stand, and lift heavy objects as needed
- Ability to lead a team by supervising and managing staff

Job summary 2

We are currently looking for a Shift Manager. As part of our Management Group, you will be responsible for building and supervising a team that achieves the company goals of customer satisfaction, sales, and profitability as well as operating according to our restaurant standards and procedures.

Duties & Responsibilities 2

Ensure the preparation and delivery of high-quality products and customer service
Achieve the standards for a clean and organized restaurant by standards
Recruit, hire, train, and evaluate colleagues by following outlined procedures
Develop a productive team and positive environment resulting in low turnover
Ensure a work environment that is in compliance with government regulations and is safe, secure, and free of harassment or discrimination
Accurately complete all paperwork associated with daily, weekly, and period-end activities as directed by ownership
- Perform scheduling, ordering of food and product projections accurately
- Maintain restaurant equipment to full functionality
- Manage financial responsibilities with integrity and perform tasks associated with achieving cost control goals

Requirements & Skills 2

Job summary 3

We are looking for a Shift Manager. Must have a reliable form of transportation and demonstrate relevant experience in customer service and a kitchen.

Duties & Responsibilities 3

Managing a team of varying sizes through your dinner rush
Taking, making, and cashing out customer orders
Ensuring you and your team follow all end-of-night cleaning procedures
- Managing the end-of-night deposit accurately and responsibly
- Closing the shop, leaving it secure, clean, and ready for the next day
- Must be a team player and ready to work with your general manager and assistant manager to execute excellence

Requirements & Skills 3

Management: 1 year
Customer Service: 1 year
High school or equivalent

Job summary 4

We are seeking a Shift Manager to manage daily restaurant operations of a restaurant. The ideal candidate has 2+ years of management experience in high volume, fast food/quick casual concepts, works with a sense of urgency and an entrepreneurial mindset, leads a team by example, is ambitious to continue developing in management, and is a guest service focused!

Duties & Responsibilities 4

Maintain day-to-day financial controls
Create and manage staff schedules
Interview, hire, train, and write up staff
- Oversee coaching, counseling, and developing staff and managing team relations.
- Exercise proper food handling, equipment maintenance, and facility management
- Ensure health and safety inspections and standards are met

Requirements & Skills 4

2 years management experience preferred
Flexibility to work 32-40 hours per week, rotating shifts, incl weekends
Valid DL in good standing & access to private trans
Consent to background screening, incl criminal, driving, and drug screening
- HS Diploma or equiv & possess all documents required by state and federal law.
- Demonstrated ability to effectively lead and manage your team in a fast-paced, dynamic environment
- Excellent problem-solving and decision-making skills, results-oriented and customer service focused

Job summary 5

The Shift Manager will provide supervisory support to the management team by running shifts and activities of hourly team members. Shift Managers will assist General Manager by managing the daily operations of the restaurant to ensure company standards are maintained and continually improved.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

We are looking for an upbeat, fun, and dedicated Shift Manager to join our team. This is you if... You are always smiling, always doing more, and always making our guests feel like family. You have a keen eye and your work ethic is contagious. Motivating and coaching others come naturally to you, which is why you're perfect for the job.

Duties & Responsibilities 6

Leads the restaurant during a shift with servant leadership
Acts with integrity, honesty, and knowledge to promote Company culture
Delegates responsibilities to your team and ensure they are exceeding the expectations of each guest
Becomes a subject matter expert in each area of the restaurant
- Contributes to a team environment by recognizing and reinforcing individual and team accomplishments
- Develops team members into future leaders themselves
- Exemplifies guest service for the whole team

Requirements & Skills 6

Must be punctual
Previous management or leadership experience required
Customer service experience preferred, preferably in a restaurant setting
- Excellent guest service skills, ability to communicate efficiently to help keep all team members informed
- Ability to work nights, weekends, and holidays
- Must be at least 18 years of age

Job summary 7

We are looking for seasoned Shift Manager candidates who can bring their previous experience and add value to our growing brand.

Duties & Responsibilities 7

Motivate the team to perform above and beyond company standards (SOP).
- Ensure that customer service remains excellent at all times.
- Manage staff, vendors, and customers in a professional and motivational manner. You have a “high five” mentality 100% of the time.
- Ensure that our food quality is prepared and served at our high standards 100% of the time.

Requirements & Skills 7

Job summary 8

The Shift Manager is responsible for ensuring product quality and availability, efficiency and excellent customer service, effective staff management, and problem-solving. Shift awareness and a positive attitude are essential to being a Shift Manager. We depend on our Shift Managers to lead by example and to always make our guests feel welcome and appreciated.

Duties & Responsibilities 8

Provides fast, friendly customer service to all guests.
Operates a POS system by taking orders and collecting payments.
Prepares and packages customer orders to their satisfaction.
- Cleans and prepares cooking and prep areas.
- Demonstrates a complete knowledge of menu items and ingredients.
- Accounts for food quality and quantity.

Requirements & Skills 8

Minimum age is 18
Excellent communication skills
Physical dexterity required (the ability to move up to 20lbs. from one area to another)
Ability to operate a computerized POS system
- Basic math skills and written/verbal skills
- Enthusiasm and team player
- Commitment to excellent customer service

Job summary 9

To assist in managing a restaurant to provide exceptional customer service and the attainment of agreed-upon sales and profit goals, working within the framework of company values and policies.

Duties & Responsibilities 9

Requirements & Skills 9

6 months of experience in the restaurant or retail industries.

Job summary 10

We are seeking individuals with management experience to fill immediate openings for shift management. The successful Shift Manager will be able to work in a team-oriented atmosphere alongside and opposite General Manager to ensure that restaurant operational standards are met and maintained. He/She will be able to achieve results by coaching and positively directing team members to consistently meet expectations for food quality, guest service, and restaurant cleanliness.

Duties & Responsibilities 10

Supervision of staff to ensure that all activities are consistent with and support the company's business plan
- Expected to be a role model in attitude, behavior, and policy adherence
- Maintain high employee productivity to meet expected labor budgets
- Ensure proper food handling procedures are followed to ensure safe food products are served

Requirements & Skills 10

Previous management experience, preferably in the food industry
CA Food Handler's Certification
Strong leadership skills
Excellent communication skills
- Reliable and dependable
- Able to work flexible hours including nights, weekends, and holidays
- Comfortable working with others in a fast-paced, goal-oriented environment