Sales Lead Job Description

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Sales Lead Job Description

Job descriptions
Sales

Job summary 1

The Sales Lead supports the store leadership team by effectively performing the responsibilities of a leader on duty by creating a selling culture that enhances the customer's experience and achieves the store sales goals. In the absence of a member of management, the Sales Lead is responsible for the daily operation of the store.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Sales Lead is a role model that has been given the additional responsibilities as a Leader on Duty on designated shifts. During those times Sales Leads will be in charge of the total operation of the store which includes but is not limited to leading a team of associates and enhancing the Guest’s experience while achieving the store sales goals. Their partnership with the management team will enable them to gain the additional knowledge and skills required for career advancement.

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Requirements & Skills 2

Job summary 3

Our Sales Lead will serve on a team whose job is to help the Company engage with all of its audiences. You are the face of the company and interact with our Members and Customers daily. You are looked up to as a bank of knowledge on all outdoor equipment and services.

Duties & Responsibilities 3

Requirements & Skills 3

Previous retail sales and customer services experience (preferred)
Effective communication skills
Knowledgeable of outdoor activities in assigned department (preferred)

Job summary 4

The Sales Lead must demonstrate enthusiasm for the Company and the products we sell, as well as maintain a positive attitude toward all company goals while overseeing the basic operations of departments within the showroom as assigned. The Sales Lead is a full-functioning Sales Professional with the additional task of assisting the Sales Manager and Showroom Manager in the implementation of the sales plan and operation of the retail showroom. Responsibilities include but are not limited to the support of company standards, practicing and maintaining selling behaviors, adhering to behavioral requirements, creating a positive work climate, embracing education and development of self and sales consultants, measuring success, and providing feedback.

Duties & Responsibilities 4

Requirements & Skills 4

Must have or be currently working towards a high school diploma or general education degree (GED); and three years related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Must effectively demonstrate the ability to communicate in English, both verbally and in written format.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.

Job summary 5

The Sales Lead takes ownership of enhancing the customer experience leading by example, to set a customer-focused environment for the entire team.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The retail store is looking for a dynamic individual as a Sales Lead to assist the Sales Manager with daily operations, including providing leadership and direction to the department and a high level of selling and customer service to store guests.

Duties & Responsibilities 6

Support the retail sales manager in all business functions including, but not limited to merchandise management, business analysis, and staff development.
- Execute supervisory duties, including floor presentation visual standards, coaching and motivating staff, monitoring business and stock levels in the department, communicating with management, maintaining communication and coaching binders, preparing staff schedules for ensuring adequate floor coverage, motivating team members to meet or exceed sales goals, tracking sales performance analyzing results for the management, and delegating responsibilities to the team to improve workflow and increase staff skills.
- Leads by example by delivering exceptional and engaging customer service to ensure an excellent guest experience.
- Fulfills responsibilities of the Manager on Duty by overseeing the sales floor and solving customer service concerns as they arise.

Requirements & Skills 6

Demonstrated ability to work with a broad and diverse workforce.
A strong customer service background, with lead/supervisory experience, preferred.
Excellent communication (both verbal and written) and organizational skills are essential.
- Must enjoy children and possess a warm and friendly demeanor.
- Well-developed computer skills essential; must be a skilled user of Microsoft Excel, Outlook, and Word.
- Ability to work a flexible schedule including nights, weekends, and holidays.

Job summary 7

As a Sales Lead, you will be the reason our customers come back! They will be excited to see your friendly face because of the outstanding, timely customer service you will provide and the important relationships you will develop with our regular contractors and new customers every day.

Duties & Responsibilities 7

Assess customer needs and offer solutions
Tint and match paint products
- Ensure store is clean and well stocked
- Lift, move, and stock store product while following safety guidelines
- Work in a retail store environment with store and occasional driver responsibilities

Requirements & Skills 7

Ability to work flexible retail hours including evenings, weekends
Computer and internet applications proficiency
Ability to lift up to 80 lbs. infrequently and 40-60 pounds routinel

Job summary 8

The Sales Lead drives operations on the sales floor and in the stockroom while assisting in training associates and delivering a great in-store shopping experience for customers.

Duties & Responsibilities 8

Provide in-the-moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management, and execution of standards.
Partner with Store Management to provide feedback on associate performance.
Assist in training associates on store operations, products, policies, and procedures.
Execute all aspects of daily store operations.
Ensure appropriate associate coverage to create a great customer experience.
Oversee and authorize the checkout experience.
- Assist with merchandise flow, such as shipment, replenishment, and omnichannel operations, in the store.
- Monitor and analyzes the customer service provided by team members.
- Build an effective schedule with the right associate in the right place at the right time.

Requirements & Skills 8

Education: High School or Equivalent
At least 1 year of relevant experience
Meets defined availability criteria, including nights, weekends, and non-business hours
Proficient in the use of technology (iPad, registers)
Previous retail experience preferred
Ability to effectively communicate with customers, peers, and supervisors
- Demonstrated sales accountability
- Demonstrated collaborative skills and ability to work well with a team
- Ability to multitask and handle multiple customers and processes at once

Job summary 9

The Sales Lead drives sales and creates a positive experience for our customers through relationships, product knowledge, and operational execution. Uses product knowledge and technology to guide the sales team.

Duties & Responsibilities 9

Delivers the highest level of Customer Service supporting a "Yes We Can" culture through effective problem solving
Identifies opportunities to increase sales and communicates merchandising and sale floor operational opportunities to leadership
Evaluates and assesses workforce needs, able to lead work efforts and direct team members
- Advocates and executes all company customer service programs
- Maintains fitting rooms, sales floor, and work areas
- Effectively uses tools and technology to plan, communicate and share information with team members

Requirements & Skills 9

Ability to lift 50 pounds on an occasional to frequent basis
Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking, and/or reaching frequently
Regular attendance
Self-motivated and able to problem solve
Effective verbal and written communication skills
Basic math and reading skills, legible handwriting, and attention to detail
- Ability to work as part of a team and interact effectively with others
- Prior retail experience
- Comfortable with the use of technology consistently while performing the required tasks

Job summary 10

We seek a Sales Lead to join our team.

Duties & Responsibilities 10

Requirements & Skills 10

Frequently asked questions

What Is The Description Of a sales lead?

A sales lead is a person or company that has shown interest in a product or service and may potentially become a customer.

What Does A sales lead Do?

The role of a sales lead may include:

Qualifying leads: determining which leads are most likely to become customers based on factors such as budget, need, and timing.
Generating new leads: researching and identifying potential customers through various methods, such as cold calling, email marketing, and social media.
Following up with leads: maintaining contact with potential customers, answering questions, and providing additional information as needed.
Nurturing leads: building relationships with potential customers over time and providing ongoing support and guidance as they move through the sales funnel.
Handing off qualified leads to sales representatives or account managers.

Olivia Powell
Recruiting expert

Last updated Sep 30

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Sales Lead Job Description

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Frequently asked questions

What Is The Description Of a sales lead?

What Does A sales lead Do?

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