Quality Auditor Job Description
Job summary 1
The Quality Analyst will work with leave of absence, disability, accommodations, return to work, workers’ compensation, benefits, and absence management functional areas. The role serves as a subject matter expert in Leave and Accommodation program processes, policies, and standard work, along with system tools to generate a frustration-free experience. As part of DLS, he/she will interact and consult with HR Operations, Risk Management, Environmental Health and Safety, and HR Services. The position may involve collaboration with peers and resources across other global locations, to review current processes and technology.
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Job summary 2
The Quality Auditor performs assessments of Company quality systems to determine whether the quality system is in compliance with the established requirements and to evaluate its effectiveness.
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Job summary 3
The Quality Auditor provides assistance and service as requested by Production Supervision and Personnel, Process Engineering, Product Service, and Q. Supervisor for the Control and Handling of Non-conforming raw material, work-in-process, finished or returned products.
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We are seeking a Quality Auditor to join our team. The ideal candidate has experience planning and preparing quality assurance procedures and assisting project personnel in quality-related matters.
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We are looking for a highly energetic and collaborative Quality Auditor with about 3-5 years of health plan administration operations experience. This role will report to the Quality Audit Manager or client-specific BPO Manager for Healthcare Platform Solutions. Candidate should have excellent written and verbal communication skills and the ability to liaise with customers organizations and multiple stakeholders to be successful in this role. The Quality Auditor performs audits of an assigned group of transactions (claims, enrollment, premium billing, scanning) and will interact with the client audit team and operational managers daily to report on audit findings, which have an impact on production and quality. This role requires the ability to work both independently with limited supervision and collaboratively in a team environment.
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The Quality Auditor conducts quality audits on sales and production associates to ensure the proper delivery of services to brand, State, Local, and Federal regulations; as well as company process and protocol standards. Review daily reports, sales documents, and production work orders to validate proper documentation and service delivery.
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The Quality Auditor is responsible for checking and ensuring the quality of outgoing products. The auditor is responsible for performing random finished product audits, reviewing, and disposition of scrap, product testing, and final packaging/ labeling.
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The Quality Auditor partners and collaborates with various internal departments to inspect and validate parts to ensure adherence to customer expectations and specifications.
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The Quality Auditor supports the Quality Assurance group in the Company distribution center by performing product audits, gathering product information, maintaining productivity records, and assisting with line testing/reworks.
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We are looking for a Quality Auditor.
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Frequently asked questions
What are the skills of a quality auditor?
The skills of a quality auditor include a strong understanding of quality management principles and standards, such as ISO 9001, as well as experience in quality auditing methodologies and techniques. They also possess strong analytical and problem-solving skills, attention to detail, and the ability to communicate effectively with different levels of personnel within an organization. Other important skills include time management, organization, and the ability to work independently and as part of a team.
What are the daily duties of a quality auditor?
The daily duties of a quality auditor may vary depending on the organization and industry but generally involve reviewing processes, procedures, and documentation to ensure compliance with quality standards and regulations. They may also conduct audits of products, services, or suppliers, and provide recommendations for improvement. Quality auditors may communicate with stakeholders to discuss audit findings and provide guidance on corrective actions. They may also be responsible for maintaining audit records and generating reports on audit results for management review.
