Stock Associate Job Description
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As a Stock Associate, you will be responsible for exceeding our customers’ evolving expectations by providing “best in class” customer service and a pleasant and fulfilling shopping experience. The Stock Associate performs a wide range of tasks in the Receiving Department including checking in shipments, processing damages, and completing daily stock replenishment. In this role, you will interact with customers throughout the day and you will be expected to move through multiple tasks while meeting productivity standards and sales goals.
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Job summary 2
The Stock Associate performs a wide variety of tasks both on and off the sales floor. In this role, you will be expected to work independently and accurately while meeting productivity goals and maintaining a safe work environment.
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The Stock Associate increases customer loyalty, enhances the in-store experience, and creates a positive shopping environment for customers. Responsible for meeting both the in-store and online customer’s needs.
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The Stock Associate is responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.
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Stock Associates are responsible for replenishing, rotating, and displaying merchandise as assigned and ensuring that correct signage is.
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The Stock Associate drives store revenue through proper shipment processing and merchandise control. Assists Leadership Team in organizing and maintaining the stock room, including back stock of merchandise, shipment, and supplies. Supports store team in providing exceptional client service by helping where needed and keeping the selling floor, stock room, and desk replenished, organized, neat, and clean.
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We are currently seeking talented individuals to fill Stock Associate positions!
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The Stock Associate greets and responds to all customers in a courteous and friendly manner. Ensures proper merchandise presentation. Operates cash register by policies and procedures. Maintains a clean work area at all times.
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We are currently looking for an experienced Stock Associate.
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We are seeking a Stock Associate to join our team.
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Frequently asked questions
What does a stock associate do?
A stock associate is typically a retail worker responsible for managing inventory and ensuring that products are properly stocked on the sales floor or in the stockroom. Their duties may include receiving and unpacking merchandise, organizing products on shelves and racks, restocking and replenishing merchandise as needed, and assisting with inventory control and management. They may also be responsible for processing and fulfilling customer orders, assisting with sales, and ensuring that the store's displays and overall appearance are attractive and well-maintained. Additionally, stock associates may be responsible for handling customer inquiries and providing assistance as needed.
What skills does a stock associate need?
To be successful as a stock associate, you typically need the following skills:
Organizational skills: The ability to organize merchandise, supplies, and equipment is essential for a stock associate, as they will be responsible for ensuring that the store's inventory is always properly stocked and organized.
Attention to detail: A stock associate must have strong attention to detail, as they are responsible for ensuring that products are accurately labeled and priced and that inventory levels are correct.
Physical stamina: The job of a stock associate can be physically demanding, so it's important to have the physical stamina to stand, lift, and move heavy items for extended periods.
Communication skills: Stock associates must have strong communication skills to interact with other team members, customers, and vendors. They need to be able to communicate clearly and effectively to ensure that everyone is on the same page regarding inventory, shipments, and other important details.
Time management: Stock associates must be able to prioritize tasks and manage their time effectively, as they may be responsible for completing multiple tasks simultaneously.
Basic computer skills: Familiarity with basic computer programs like Microsoft Office and inventory management software is helpful for stock associates who may be responsible for maintaining inventory records and fulfilling customer orders.
Customer service: Stock associates may interact with customers, so they should have a customer service mindset and be able to assist customers with their needs when necessary.
