Key Account Manager Job Description
Job summary 1
The Key Account Manager is responsible for new business development, effectively communicating customer needs, and resolving customer issues. Additionally, this position will require teamwork and support for successful resolution of intercompany customer issues and will ensure the Company has a clear understanding of customer expectations.
Duties & Responsibilities 1
Requirements & Skills 1
Job summary 2
Key Account Manager manages resources to grow Company’s business. Builds and executes customer/category plans that support customer and BU goals and achieve net sales and POS sales growth targets. Ensures leadership and cross-functional company efforts are involved with developing the customer relationship and business strategy.
Duties & Responsibilities 2
Requirements & Skills 2
Job summary 3
The Key Account Manager meets with key clients to maintain relationships, make presentations to introduce products, provide service and solve problems, negotiate and increase sales.
Duties & Responsibilities 3
Requirements & Skills 3
Job summary 4
The Key Account Manager is responsible for leading all activities. In this role, you will manage the overall account relationship/strategy and deliver upon growth and other business objectives.
Duties & Responsibilities 4
Requirements & Skills 4
Job summary 5
As a Key Account Manager you’ll be part of our Customer Experience team. You’re a curious problem solver who has the ability to bring big ideas to life. You’re creative and scrappy but can navigate a large organization with ease. You’re agile and adaptable but work with precision to ensure we deliver top-notch customer experiences, always.
Duties & Responsibilities 5
Requirements & Skills 5
Job summary 6
The Key Account Manager will play a key role in the growth and expansion of the Company’s offerings. This will be accomplished by two means, continued organic sales growth and leveraging existing client relationships within other parts of our business.
Duties & Responsibilities 6
Requirements & Skills 6
Job summary 7
We are looking for a like-minded Key Account Manager who wants to win as a member of our Inside Sales team. You will be expected to partner with existing customers and drive new business disrupting customer thinking and building consensus to secure deals across multiple product lines in the dental industry.
Duties & Responsibilities 7
Requirements & Skills 7
Job summary 8
The mission of the Key Account Manager is to help execute the channel’s sales strategy to reach the agreed profitable sales goals. The KAM should use the sales support tools to drive value-added product innovations to customers, as well as coordinate and provide operational demand needs to be able to supply customers to the highest levels.
Duties & Responsibilities 8
Requirements & Skills 8
Job summary 9
The Key Account Manager is responsible for acquiring and maintaining fruitful relationships with off-premise chains and companies relevant to their market. The primary function of this role is to sell in and influence our key retailer partners, through partnership, communication, and consistency. The Key Account Manager position must be critically aware of industry best practices, regional competition, and craft beer strategies.
Duties & Responsibilities 9
Requirements & Skills 9
Job summary 10
We are looking for a Key Account Manager.
Duties & Responsibilities 10
Requirements & Skills 10
Frequently asked questions
What are the duties of a key account manager?
A Key Account Manager (KAM) is responsible for managing and developing relationships with the most important customers of an organization, known as key accounts. Their main duties include:
Identifying and developing new business opportunities: Identifying new business opportunities with key accounts and working to develop those opportunities into long-term partnerships.
Managing relationships: Managing relationships with key accounts, building trust and understanding their needs and requirements.
Negotiating contracts: Negotiating contracts with key accounts and ensuring that terms are favorable for both parties.
Coordinating with internal teams: Coordinating with internal teams, such as sales, marketing, and logistics, to ensure that key accounts' needs are met.
Providing customer service: Providing excellent customer service to key accounts and ensuring that their needs are met in a timely and efficient manner.
Identifying and managing risks: Identifying and managing risks associated with key accounts, such as potential for lost business, and developing strategies to mitigate those risks.
Meeting sales targets: Meeting sales targets for key accounts and ensuring that revenue goals are met.
Gathering customer feedback: Gathering customer feedback and using it to improve products, services, and processes.
Keeping up-to-date with industry trends: Keeping up-to-date with industry trends and competitor activities, and using this knowledge to develop new business opportunities.
Reporting: Providing regular reports to management on key account activities, performance, and opportunities for growth.
Continuously Improving: Continuously monitoring and evaluating key account relationships, identifying areas for improvement and
What makes a good key account manager?
A good Key Account Manager (KAM) is someone who is able to effectively manage and develop relationships with the most important customers of an organization. Some qualities that make a good KAM include:
Strong relationship-building skills: A good KAM is able to build strong relationships with key accounts, understand their needs and requirements, and develop long-term partnerships.
Strong negotiation skills: A good KAM is able to negotiate favorable terms and contracts with key accounts.
Strong communication skills: A good KAM is able to effectively communicate with key accounts and internal teams.
Strong organizational skills: A good KAM is able to plan and organize their workload effectively to meet the needs of key accounts.
Strong customer service skills: A good KAM is able to provide excellent customer service and ensure that key accounts' needs are met in a timely and efficient manner.
Strong problem-solving skills: A good KAM is able to identify and solve problems and provide solutions.
Strong sales skills: A good KAM is able to meet sales targets and ensure that revenue goals are met.
Strong industry knowledge: A good KAM has a good understanding of the industry they are working in and is able to identify new business opportunities and stay up-to-date with competitor activities.
Strong ethics: A good KAM is able to maintain the highest level of integrity and ethical standards and avoid any conflicts of interest.
Strong strategic thinking: A good KAM is able to think strategically