Implementation Specialist Job Description

Job summary 1

We are seeking an energetic and motivated person to lead our partners through their onboarding with us and implementation of their first Wisr site. The Implementation Specialist supports end users to ensure they are fully adopting and integrating products into their institutions and managing a smooth transition to our Partner Success team for continued service and use.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Implementation Specialist is responsible for implementation management and execution supporting internal and external customers. Including but not limited to project management, consultation, implementation, training, business related support and serving as liaison with other teams within Company.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

Our Implementation Specialist position focuses exclusively on on-boarding new clients while providing excellent client/advisor service. Our implementation specialist position is supported by a strong sales group, plan document team and compliance department.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

We are looking for a bright, engaging, talented Implementation Specialist who will utilize their high-level communication skills to onboard new clients. As an Implementation Specialist, you will be the main point of contact for new clients, and you will be responsible for managing your day-to-day with your assigned clients. As an Implementation Specialist, you will need to be highly skilled in your ability to manage your own calendar and also professional in your ability to facilitate client relationships over a series of several calls. You will need to be the teacher and the expert as you guide new customers through utilization of our software, training them to be able to eventually use the intricate software to create campaigns on their own.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

The Implementation Specialist will be responsible for working with a customer service team to triage and provide support for customer issues. Apart from supporting the customer service team, the specialist will support project planning, system testing, document preparation, client facing issues, quality assurance, and prompt turnaround of all assignments. There is potential to conversion to full-time employee for a top performer.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

We are looking for a seasoned Implementation Specialist to join our highly rated Customer Experience team to deliver world class implementations for a range of customers in the US. This is a great opportunity to work in a high performing team with an enviable track record of successful delivery.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

We are looking to add an experienced Implementation Specialist to our growing company. This position will report to the Director of Implementation. The Implementation Specialist role entails regular engagement with property management professionals to evaluate client needs, act as a consultant to clients during account creation process to ensure best practices are being utilized, be an expert and champion of the platform, and provide ongoing, as needed support for mature clients.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

We are seeking a dedicated professional for the position of Implementation Specialist. The successful candidate will be an integral part of the Professional Services Team in a high growth organization. This is an exciting opportunity for an individual looking for a fast paced environment where experience will be drawn upon to effectively assist in completing customer implementations in a timely manner.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

The Implementation Specialist plays a critical role in providing world-class implementation experiences for new customers. They will drive early product education, customer satisfaction, user engagement, and digital implementation initiatives. This is a cross-functional role that works closely with sales, customer success, technical support, and product teams.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

The Implementation Specialist manages and oversees the post sale workflow once the contract is signed.

Duties & Responsibilities 10

Requirements & Skills 10

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