It Technician Job Description
Job summary 1
The IT Technician’s role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and resolving end-user help requests. Problem resolution may involve the use of approved diagnostics and help tools, as well as require that the IT Technician give hands-on help at the desktop level.
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Job summary 2
The IT Technician is responsible for working directly with site end users to provide support on the computer, software, network, mobile phone, and tablet services. This position can be flexible with IT experience. This position reports to the Data and Systems Manager and will support site management, administrative professionals, and executives throughout the organization.
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Job summary 3
The IT Technician provides end-user support for desktop/end-user I.T. hardware, software, and network-connected devices. Assists the Network Administrator and/or Network Supervisor with administrative and data center tasks when directed.
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Job summary 4
The IT Technician provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person, via telephone, or electronically. Assists in the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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Job summary 5
Looking for an IT Technician to join our team and provide software, hardware, and network support for our internal users. This position has wide-ranging responsibilities and our ideal candidate would be someone with a very strong desktop support background and the ambition to transition into more of a Systems Administrator role.
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Job summary 6
This position performs technical work of moderate difficulty in the configuration, maintenance, and repair of computers for the company.
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Job summary 7
We are seeking an It Technician.
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Job summary 8
We have an urgent need for IT Technicians. The purpose of the role is to replace legacy IT assets with updated devices.
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Job summary 9
We are looking for an IT Technician to join our team.
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Job summary 10
This entry-level position requires critical thinking, problem-solving, and a desire to learn. Excellent communication and proactive responsiveness are required to be successful in this position. This is an excellent opportunity to learn the IT tech field and to gain knowledge and professional growth with on-the-job training.
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Frequently asked questions
What are the duties of IT technician?
An IT technician, also known as a computer support specialist or IT support specialist, is responsible for a variety of tasks related to the installation, maintenance, and repair of computer hardware, software, and network systems. Here are some common duties of an IT technician:
Install and configure hardware and software: An IT technician installs and configures new computer systems and software applications, including operating systems, email clients, and productivity software.
Troubleshoot technical issues: When computer hardware or software malfunctions, IT technicians are responsible for troubleshooting the issue and finding a solution. This may involve diagnosing and repairing hardware problems or finding and resolving software bugs.
Provide technical support: IT technicians are often the first point of contact for end-users who are experiencing technical problems. They may provide phone, email, or in-person support to diagnose and resolve the issue.
Set up and maintain computer networks: IT technicians may be responsible for setting up and maintaining computer networks, including routers, switches, and firewalls.
Monitor system performance: IT technicians are responsible for monitoring system performance, including identifying and addressing performance issues, as well as ensuring that the system is up to date and secure.
Backup and recover data: IT technicians are responsible for backing up important data and implementing data recovery solutions in case of a system failure or data loss.
Maintain documentation: IT technicians are responsible for documenting their work, including the solutions to technical problems, so that other IT professionals can access this information if needed.
Overall, IT technicians play a critical role in ensuring that an organization's computer systems are functioning correctly and efficiently. They must be able to diagnose and resolve technical problems quickly and efficiently, and have excellent communication skills to work with end-users and other members of the IT team.
What technical skills does an IT technician need?
An IT technician must have a strong technical skill set in order to perform their job duties effectively. Here are some technical skills that an IT technician should possess:
Hardware knowledge: IT technicians should be knowledgeable about computer hardware, including CPUs, motherboards, hard drives, RAM, and other components.
Operating systems: IT technicians should be proficient in using and troubleshooting various operating systems, such as Windows, MacOS, and Linux.
Software applications: IT technicians should be familiar with commonly used software applications, such as Microsoft Office, Adobe Creative Suite, and web browsers.
Networking: IT technicians should have a good understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN.
Security: IT technicians should have knowledge of security principles, including firewalls, antivirus software, and malware protection.
Mobile devices: IT technicians should be familiar with mobile devices such as smartphones and tablets, including both hardware and software issues.
Cloud computing: IT technicians should have a good understanding of cloud computing, including cloud storage, cloud-based applications, and cloud security.
Virtualization: IT technicians should be familiar with virtualization technologies such as VMWare, Hyper-V, and VirtualBox.
Scripting: IT technicians should have experience with scripting languages such as PowerShell, Bash, or Python, to automate tasks or to perform maintenance.
Backup and recovery: IT technicians should be familiar with backup and recovery tools and processes, including both local and cloud-based backup solutions.
Overall, an IT technician should have a broad range of technical skills and be willing to continue learning and adapting to new technologies and solutions as they emerge.
