Hotel General Manager Job Description

Job summary 1

We are seeking a Hotel General Manager to lead associates in creating the ultimate guest experience in the market. The ideal candidate should have an excellent track record of successfully managing and leading a team to sustain high levels of service. The Hotel General Manager will also be responsible for ramping up top-line revenues for rooms and food & beverage outlets to peak levels through sales initiatives and revenue management.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Hotel General Manager infuses personality into the story of the Hotel and brings it to life. The first focus has got to be the team around you, their experience will in turn create your guests’ experience. Therefore, our Hotel General Manager must set an example, think ahead of his or her team, be open and honest about shortfalls so they can be addressed and improved, and keep the property running at its best. This includes a fiscally responsible year-round operation that aligns with the timing of the business volume and capitalizes on the peak months to drive revenues and create lifetime guests.

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Job summary 3

As a Hotel General Manager, you will lead the hotel and food service teams, while ensuring our guests are provided with the highest level of service in a clean and safe environment. The entire hotel department will report directly to you. Your primary duties include overseeing the day-to-day hotel operations and onboarding food services. Other responsibilities include coaching and training the hotel team and establishing collaborative relationships among team members. At all times you must ensure that our company policies are applied and upheld consistently.

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Job summary 4

The Hotel is seeking an experienced full-service Hotel General Manager to lead a high-performing team at this highly successful Hotel. Create and maintain a customer-driven hotel with a customer-keeping vision that inspires hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service by the hotel's profitability goals.

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Job summary 5

The Hotel General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and developing employees while maintaining the integrity of the hotel.

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Requirements & Skills 5

Job summary 6

The Hotel General Manager will be responsible for all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. The Hotel General Manager is responsible for all phases of hotel/management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowering associates to provide superior customer care to guests, associates, and other visitors.

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Job summary 7

We are currently seeking a Hotel General Manager who is responsible for all aspects of the operation of the hotel property.

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Requirements & Skills 7

Job summary 8

The Hotel General Manager will function as the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation, and delivering a return on investment to ownership.

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Requirements & Skills 8

Job summary 9

We are looking for an experienced Hotel General Manager to oversee our Hotel. The Hotel General Manager is responsible for all aspects of operations at the hotel, including day-to-day staff management and guests. He / She should be an ambassador for the brand and the hotel. Provide leadership and strategic planning to all departments supporting our service culture, maximized operations, and guest satisfaction. Responsible for managing the hotel operations team and overall hotel targets to deliver an excellent Guest experience. Must be Focused on Employee Development and Retention and Guest Room Sales.

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Requirements & Skills 9

Job summary 10

We are searching for a Hotel General Manager.

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Requirements & Skills 10

Frequently asked questions

What are the five major parts of a hotel general manager's job?

The five major parts of a hotel general manager's job are:

Operations Management: A hotel general manager is responsible for the overall operation of the hotel, including managing departments such as housekeeping, front desk, food and beverage, maintenance, and others. They oversee the daily operations to ensure that the hotel runs efficiently and meets guest expectations.

Financial Management: A hotel general manager is responsible for managing the hotel's financial performance, including revenue management, budgeting, forecasting, and cost control. They work to maximize revenue while minimizing expenses to achieve profitability.

Guest Experience: A hotel general manager is responsible for ensuring that guests have a positive experience during their stay. This includes providing excellent customer service, responding to guest feedback, and managing guest complaints and concerns.

Sales and Marketing: A hotel general manager is responsible for developing and implementing strategies to increase the hotel's occupancy rate and revenue. They work with the sales and marketing team to develop promotions, packages, and pricing strategies to attract guests.

Human Resources: A hotel general manager is responsible for managing the hotel's staff, including hiring, training, scheduling, and performance management. They ensure that the hotel's staffing levels are appropriate and that employees are motivated, engaged, and provide excellent service to guests.

What are the skills of a hotel general manager?

The skills of a hotel general manager can vary depending on the specific hotel and its needs, but generally, the following skills are important:

Leadership: A hotel general manager should have strong leadership skills to effectively manage and motivate the hotel staff.

Communication: A hotel general manager should have excellent communication skills to interact with guests, employees, and other stakeholders. They should be able to convey information clearly and effectively.

Financial Management: A hotel general manager should have strong financial management skills to manage the hotel's budget and ensure profitability.

Customer Service: A hotel general manager should have a customer-focused mindset and be dedicated to providing excellent customer service.

Marketing and Sales: A hotel general manager should have a strong understanding of marketing and sales principles to attract guests and increase revenue.

Operations Management: A hotel general manager should have strong operational management skills to oversee the day-to-day operations of the hotel and ensure efficiency.

Problem-Solving: A hotel general manager should have strong problem-solving skills to address any issues that arise in the hotel and find effective solutions.

Attention to Detail: A hotel general manager should have excellent attention to detail to ensure that all aspects of the hotel are operating smoothly and that guest needs are met.

Teamwork: A hotel general manager should have strong teamwork skills to work collaboratively with other hotel staff and departments to achieve common goals.

Time Management: A hotel general manager should have strong time management skills to manage multiple tasks and responsibilities effectively.

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