Hotel Assistant General Manager Job Description

Job summary 1

The main function of the Hotel Assistant General Manager is to assist General Manager in the daily operation of the Hotel, as well as oversee the property in the absence of General Manager (GM). The Hotel Assistant General Manager is responsible for managing the day-to-day operation of the Front Desk, Bell, Housekeeping, Maintenance, F+B, and Administrative Teams in conjunction with the GM and making sure that all departments run smoothly and efficiently.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

We are currently searching for a Hotel Assistant General Manager who will serve our hotel. The Hotel Assistant General Manager assists in and shares responsibility for all areas of the hotel's operations, including the Front Desk, Breakfast, and Housekeeping.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

We are looking for a top-performing Hotel Assistant General Manager. Are you a Front Office Manager looking to grow your hospitality career and run your hotel? This is the perfect opportunity to learn from the best and jumpstart your way to a GM spot!

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

Reporting to General Manager and with a strong focus on Food and Beverage, the Hotel Assistant General Manager will direct and coordinate activities of the hotel to obtain optimum efficiency and economy of operations and Food and Beverage and maximize its full potential with a balanced focus on people, product, and profit.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

We are currently seeking a dynamic Hotel Assistant General Manager for our hotel! Designed to be a training role for future General Manager opportunities within the organization, the Hotel Assistant General Manager will direct and coordinate activities of the hotel to obtain optimum efficiency and economy of operations and maximize its full potential with a balanced focus on people, product, and profit.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Hotel Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, exceptional guest satisfaction, and developing team members while maintaining the integrity of the hotel and the brand.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Hotel Assistant General Manager is responsible for coordinating all hotel operations as directed and provides direct support to General Manager. An ideal candidate must possess extensive knowledge of hotel operations and a positive attitude. Must be able to train and motivate associates to perform to the best of their abilities to exceed all brand and company requirements.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Hotel Assistant General Manager is responsible for the overall success of the hotel, meeting or exceeding planned objectives given by General Manager, and ensuring guest satisfaction and product quality standards are met with little to no oversight by General Manager. Manages all areas of the hotel with General Manager by Brand standards to achieve a friendly atmosphere and superior guest service/product quality to ensure each guest receives a unique experience unattainable by our competitors.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

Our Hotel Assistant General Manager is responsible for helping to drive the overall operation of their property. Reporting to General Manager, the Hotel Assistant General Manager ensures the delivery of consistent quality and value to our guests. Hotel Assistant General Managers ensure the property maintains a safe, secure, and hospitable environment for the guests, as well as each Team Member.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

We are looking for a positive, energetic, self-motivated, and service-oriented individual to join our team. Our ideal Hotel Assistant General Manager will have two years of previous hands-on HAGM experience overseeing all daily business operations and achieving planned goals for revenue and profit while maintaining standards for guest satisfaction, employee engagement, and quality assurance.

Duties & Responsibilities 10

Requirements & Skills 10

Frequently asked questions

What does a hotel assistant general manager do?

A hotel assistant general manager is responsible for assisting the general manager in overseeing the daily operations of a hotel. They work closely with the general manager and other members of the hotel management team to ensure that the hotel runs efficiently and provides excellent customer service to guests.

The specific duties of a hotel assistant general manager may vary depending on the size and type of hotel they work for. However, some of the common responsibilities of a hotel assistant general manager are:

Staff Management: A hotel assistant general manager is responsible for managing staff members, including hiring, training, scheduling, and supervising employees.

Customer Service: A hotel assistant general manager is responsible for ensuring that the hotel provides excellent customer service, including addressing guest complaints and ensuring that guests are satisfied with their stay.

Revenue Management: A hotel assistant general manager is responsible for maximizing revenue for the hotel, including managing room rates, occupancy levels, and other revenue streams.

Budgeting and Finance: A hotel assistant general manager is responsible for managing the hotel's budget and finances, including setting budgets, tracking expenses, and managing payroll.

Sales and Marketing: A hotel assistant general manager is responsible for developing sales and marketing strategies to attract new customers and retain existing ones.

Operations Management: A hotel assistant general manager is responsible for overseeing the day-to-day operations of the hotel, including managing housekeeping, front desk, and other operational departments.

Safety and Compliance: A hotel assistant general manager is responsible for ensuring that the hotel complies with health and safety regulations, such as fire codes and other legal requirements.

Facility Management: A hotel assistant general manager is responsible for maintaining the cleanliness and appearance of the hotel, including managing repairs and maintenance.

Overall, a hotel assistant general manager plays a critical role in ensuring that the hotel runs efficiently, provides excellent customer service, and generates profits for the business. They require a range of skills, including leadership, communication, budgeting, customer service, and staff management skills.

What are the skills of a hotel assistant general manager?

A hotel assistant general manager requires a range of technical, analytical, and interpersonal skills to be successful in their role. Some of the key skills that a hotel assistant general manager needs are:

Leadership Skills: A hotel assistant general manager needs strong leadership skills to manage and motivate staff members effectively, as well as to provide direction and guidance to the hotel team.

Communication Skills: They should have excellent communication skills to collaborate effectively with different stakeholders, including guests, staff members, vendors, and other members of the hotel management team.

Financial Acumen: They should have a good understanding of budgeting and finance to manage the budget and finances of the hotel, including setting budgets, tracking expenses, and managing payroll.

Sales and Marketing Skills: They should have strong sales and marketing skills to develop strategies to attract new customers and retain existing ones.

Customer Service Skills: They should have excellent customer service skills to ensure that guests are satisfied with their stay and to address any complaints or issues they may have.

Problem-Solving Skills: They should have strong problem-solving skills to identify issues and develop innovative solutions to improve the hotel's efficiency, safety, and guest experience.

Attention to Detail: A hotel assistant general manager needs to have excellent attention to detail to ensure that the hotel is running efficiently and providing excellent customer service to guests.

Analytical Skills: They should have strong analytical skills to analyze data, identify trends, and develop strategies to improve the hotel's operations and profitability.

Computer Skills: They should have proficiency in computer software applications, such as hotel management software, Microsoft Office, and other industry-specific software.

Overall, a successful hotel assistant general manager needs a blend of technical, analytical, and interpersonal skills to manage hotel operations effectively and ensure guest satisfaction.

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