Event Staff Job Description

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Event Staff Job Description

Job descriptions
Hospitality and Tourism

Job summary 1

The Event Staff is responsible for implementing policies and procedures for the satisfaction and safety of Guests while providing a superior guest experience. Responsibilities may include checking all bags entering the event for prohibited items, operating a walkthrough or handheld metal detector to screen Guests, verifying credentials to control access to restricted areas, and assisting Guests professionally and courteously.

Duties & Responsibilities 1

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Assist Guests with entry into the event: may collect and/or scan tickets, verify wristbands and badges, or direct Guests coming in and out of the event.
Welcome Guests to events and provide them with helpful information or directions that will enhance their experience.
Follow proper screening procedures for all guests by conducting bag searches, hand wand or metal detector screenings, or ID verification.
Ensure Guest satisfaction and safety by preventing prohibited items from entering the event and enforcing event policies.
Control and monitor access to VIP and restricted areas.
- Respond quickly to potential crowd control issues, investigate incidents, and complete incident reports on a timely basis.
- Report actual/suspected violations of event policies, procedures, rules, or regulations to the Command or designated Supervisor.
- Learn and adhere to the policies, procedures, and regulations of different venues, facilities, and events.

Requirements & Skills 1

Excellent customer service skills
Ability to work nights, weekends, and holidays
Ability to collaborate effectively with others to produce results
Ability to communicate effectively with others both verbally and in writing
Ability to walk and climb stairs for extended periods
Ability to work outside in extreme weather conditions
- Ability to comprehend numerous policies, procedures, and concepts and to respond using good judgment and discretion based on general and client-specific policies
- Ability to maintain accurate records and complete incident reports
- Ability to react appropriately in emergency situations

Job summary 2

We are looking for an Event Staff who is outgoing and able to provide a positive experience with excellent customer service in what can be difficult and often stressful situations at a variety of events and venues.

Duties & Responsibilities 2

Accepting tickets and validating wristbands for access
Scanning bar-coded tickets
Checking Identification
Pat downs and Check bags, heavy cartons, and other belongings before patrons and vendors enter venues
Answering questions and giving directions
- Monitoring entry points for proper credentials and restricting access to areas
- Setting up and moving equipment and supplies
- Traffic control and directing attendees to parking spots

Requirements & Skills 2

Job summary 3

Event Staff role supports our Events team in executing the highest level of family entertainment. This part-time role reports to the Director of Events and General Manager throughout our events and venue spaces.

Duties & Responsibilities 3

Assist in all aspects of event execution and customer service
Demonstrate excellent written and verbal communication skills with event staff, vendors, clients, sponsors, and attendees
- Ensure all event details are properly executed by working within parameters provided by leadership
- Provide on-site event coordination, working with staff, vendors, performers, and sponsors
- Other duties, as necessary to contribute to the overall success of the events

Requirements & Skills 3

Must be 18 years or older to apply
High School Degree or GED preferred
Must be able to work flexible hours including days, evenings, weekends, and/or holidays
Must possess strong verbal and written communication skills
- Must be able to work in a fast-paced environment
- Must possess a strong work ethic and have the ability to multi-task
- Must be able to provide excellent customer service

Job summary 4

We are currently seeking an enthusiastic and organized Event Staff with both event and technical experience to assist at fundraising events. Please be advised this is a part-time, ad-hoc, temporary position, ineligible for benefits.

Duties & Responsibilities 4

Train staff and volunteers on Greater Giving products used at the event.
Assist with Data Entry as needed
- Proactively handle any arising issues and troubleshoot any emerging problems on event day
- Review client auction and guest data and make appropriate changes where necessary onsite.
- Stay through Checkout and assist as needed.

Requirements & Skills 4

1+ years of event management experience
Exceptional customer service and interpersonal skills
Attention to detail and organizational skills
- Microsoft Word, Excel, Access, and database management experience
- Auction Management
- Ability to maintain effective interpersonal communications during high-stress situations

Job summary 5

The Event Staff position is a part-time and/or seasonal job that participates to ensure smooth and efficient operations of an event.

Duties & Responsibilities 5

Interact with individuals to develop and maintain a favorable public image. Provide detailed information and educate people about Company, our brews, merchandise, and other awesome products.
- Promote upcoming events and/or upcoming events and specials
- Assist with the set-up and take-down of each event
- Propose new ideas to improve the event planning and implementation process

Requirements & Skills 5

Excellent communication skills — Charismatic and outgoing personality
Ability to accomplish assigned projects with little supervision
Attention to detail and self motivated
Flexible schedule – able to work evenings and weekends
- Team player
- Ability to stand and speak for an extended period
- Ability to occasionally lift 25 – 50 lbs.

Job summary 6

We seek a motivated and enthusiastic Event Staff to join our Corporate Event Team.

Duties & Responsibilities 6

Set up and breakdown of tables, chairs, and other event equipment; including loading and unloading supply trucks
- Lead teams on scavenger hunts
- Manage activities at team building events, summer picnics & other programs
- Work with experienced event planners to execute flawless corporate events

Requirements & Skills 6

Interest in event operations
Ability to multitask and work effectively in a team environment
Strong communication skills
- Excellent customer service skills
- Must be able to lift 15+lbs
- Must be able to remain active and stand for long periods

Job summary 7

We are looking for a talented Event Staff to join our team!

Duties & Responsibilities 7

Conduct on-site walk-throughs and pre-function meetings with the host to help guide service details
Produce and coordinate the following: product inventory, event diagrams, special instructions, vendor coordination, staffing, post-event notes, and event tracking
Advise host in ordering food and beverages
Serve as the link between Hospitality and various support functions
- Build and maintain effective working relationships with C suite level Cummins executives and assistants to facilitate dining, hospitality, and entertainment requirements
- Assist in hiring event support staff
- Monitor and lead event specialist’s daily activities

Requirements & Skills 7

Minimum of 4 years of experience in customer service, event coordination, hospitality/catering management, or a related field
Ability to work well under pressure, both alone and in a team setting
Ability to prioritize and delegate accordingly
- Professional communication skills
- Attention to detail and organization skills
- Confident in decision making ability

Job summary 8

Event Staff works with the Branch Manager to implement event operation plans and execute crowd management plans for various venues and events.

Duties & Responsibilities 8

Requirements & Skills 8

General knowledge of computer operation, Microsoft Office Products
Ability to maintain good client/customer relations and work in a team setting
Ability to effectively and professionally communicate both orally and written with guests, clients, and staff
Ability to work in a fast-paced, high-pressure environment and make sound decisions quickly
- Work necessary hours needed to complete job preparation in addition to event hours
- Ability to walk significant distances, including up and down stairs, as required to roam throughout the venue
- Must be able to obtain security guard card and complete required industry training

Job summary 9

Event Staff will act as a salesperson. They will be responsible for selling retail items to fans, ringing up purchases on POS machines, stocking, and organizing merchandise inventory. Individuals working the merchandise booth should be able to help increase sales volume and can stimulate interest and entice customers to make a purchase.

Duties & Responsibilities 9

Actively engage with fans on the concourse and promote the brand and merchandise
Handle monetary transactions
- Maintain retail presentation standards and restock merchandise items as needed
- Present excellent sales service to ensure customer satisfaction
- Provide assistance and information about products

Requirements & Skills 9

Additional hours for set up and tear down of concourse merchandise stands pre-game and post-game
Capable of lifting and moving products
Ability to effectively communicate with co-workers, subordinates, and fans in a professional manner
Able to make quick and effective decisions
Able to complete basic math calculations when filling out merchandise inventory information or dealing with customer transactions
- Capable of handling multiple tasks simultaneously
- Able to handle minor complaints and suggestions from our guests in a calm and professional manner
- Able to learn and operate a cash register and credit card machine quickly and efficiently at the same time as interacting with customers

Job summary 10

We are looking for an Event Staff.

Duties & Responsibilities 10

Greet clients and patrons at the event
- Clean suites, food court areas, walkways, restrooms, and waste receptacles at sports and concert events. (Sweeping, mopping, picking up trash, taking out the trash, wiping down counters, etc.) - End time is subject to change. Shift time can range from 5 - 8 hours
- Convert event location from concert venue to hockey arena to basketball stadium, etc.
- Post Event – Deep clean of the facility – Cleaning suites, food court areas, walkways, restrooms, and waste receptacles at sports and concert events. (Sweeping, mopping, picking up trash, taking out the trash, wiping down counters, etc.)

Requirements & Skills 10

Individuals will be required to have a Covid vaccination card or a negative Covid test within 48 hours before the event
These individuals need to be prepared to lift 25-50 pounds
Exceptional customer service skills, good communication, and organization skills.

Frequently asked questions

What are 10 things event staff do?

Setting up and dismantling equipment: Event staff is responsible for setting up and dismantling equipment such as tables, chairs, sound systems, and lighting.

Managing the guest list: Event staff is responsible for checking the guest list and ensuring that guests are allowed into the event.

Providing customer service: Event staff are responsible for providing customer service to attendees, answering questions, and addressing concerns.

Handling cash and credit card transactions: Event staff may be responsible for handling cash and credit card transactions, selling tickets or merchandise, and providing change to attendees.

Monitoring safety and security: Event staff is responsible for monitoring safety and security, ensuring that attendees are safe, and responding to emergencies.

Setting up and managing vendors: Event staff may be responsible for setting up and managing vendors, ensuring that they have the necessary equipment and supplies, and handling any issues that arise.

Coordinating with other staff: Event staff may need to coordinate with other staff members to ensure that everything runs smoothly.

Assisting with event promotion: Event staff may assist with event promotion, distributing flyers or posters, and promoting the event on social media.

Cleaning up after the event: Event staff are responsible for cleaning up after the event, ensuring that the venue is left in good condition.

Providing feedback: Event staff may provide feedback to event organizers, sharing their observations and suggestions for improving future events.

What are event staff skills?

Event staff need a range of skills to effectively perform their duties. Some important skills for event staff include:

Communication: Event staff need excellent communication skills to effectively interact with attendees, vendors, and other staff members.

Customer service: Event staff must have strong customer service skills to address attendee concerns and ensure they have a positive experience.

Organization: Event staff needs to be highly organized to coordinate multiple tasks, manage schedules, and meet deadlines.

Problem-solving: Event staff needs to be able to quickly identify and solve problems that arise during the event.

Adaptability: Event staff must be able to adapt to changing situations and respond quickly to unexpected challenges.

Attention to detail: Event staff must pay close attention to detail to ensure that everything is properly set up and executed according to the event plan.

Teamwork: Event staff must be able to work effectively with other team members, often in high-pressure situations.

Time management: Event staff must be able to manage their time effectively to ensure that tasks are completed on schedule.

Technical skills: Event staff may need to have technical skills, such as knowledge of audio/visual equipment or event software.

Leadership: Event staff may need leadership skills to manage a team of volunteers or other staff members.

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