Desktop Support Engineer Job Description
Job summary 1
We are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.
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Job summary 2
We have an opening for a Desktop Support Engineer to join our Information Technology Department. This facing role will be responsible for delivering IT support to the business, focusing on computer hardware, printers, peripherals, telephony devices, network connectivity, and software applications onsite and remotely.
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We are seeking a talented, energetic self-starter for a Desktop Support Engineer position. Candidate must have a minimum of 10 years of experience supporting MS Windows Desktop/Server environments leveraging the latest tools and concepts in order to provide exceptional service delivery across the enterprise. The optimal candidate will be process driven and have a diverse technology background with a desire to learn and become the best. A basic understanding of financial markets and trade lifecycles is a plus. The candidate must be an exceptional problem solver and a very strong communicator with the ability to multitask.
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The Desktop Support Engineer will provide front-line support services for all support issues summited by Company Employees. Duties will include installing and configuring PC hardware and software, evaluating and integrating new products, resolving computing issues, installing and troubleshooting peripheral devices, and maintaining the department's computer inventory.
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Job summary 5
We are currently looking for a Desktop Support Engineer to join our growing company.
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Job summary 6
We are seeking an experienced Desktop Support Engineer to join our team. This position is ideal for a person who wants to take an active role in supporting both the end user and the operations teams, as well as, coordinate facilities maintenance work as needed.
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Job summary 7
We are looking for a Desktop Support Engineer to support the Department. You will provide Desktop, VDI, Win10, software, application, and network support.
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Job summary 8
We are looking for a responsive, highly productive Desktop Support Engineer to join our IT team.
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Job summary 9
We are currently looking for a Desktop Support Engineer.
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Job summary 10
We are looking for a Desktop Support Engineer.
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Frequently asked questions
What is the role of a desktop support engineer?
Desktop support engineers are IT professionals who provide technical support for computer systems and hardware. Their main role is to troubleshoot and resolve issues that users experience with their computers, as well as provide assistance with software installation, configuration, and maintenance.
Some specific responsibilities of a desktop support engineer might include:
Providing technical support to users via phone, email, or in person.
Troubleshooting and resolving hardware and software issues.
Installing and configuring software and hardware.
Maintaining and updating computer systems and hardware.
Monitoring and analyzing system logs to identify potential issues.
Creating and maintaining documentation, such as user manuals and technical instructions.
Assisting with the deployment and configuration of new systems and hardware.
Participating in training sessions to keep up to date with new technologies and best practices.
Providing guidance and support to users on the use of computer systems and software.
Desktop support engineers typically work in an office environment and may be part of a larger IT team or department. They may also be responsible for supporting remote users and providing remote support through remote access tools.
What are the skills required for a desktop support engineer?
Desktop support engineers should have a strong foundation in the following skills:
Technical skills: Desktop support engineers should have a thorough understanding of computer hardware and software, as well as networking and operating systems.
Troubleshooting and problem-solving: Desktop support engineers must be able to identify and resolve technical issues quickly and effectively.
Communication: Desktop support engineers must be able to communicate technical information effectively to users and other stakeholders, both in writing and orally.
Customer service: Desktop support engineers should have strong customer service skills and be able to provide assistance and support to users in a helpful and professional manner.
Time management: Desktop support engineers must be able to prioritize tasks, manage their time effectively, and meet deadlines.
Attention to detail: Desktop support engineers must be detail-oriented in order to accurately diagnose and resolve technical issues.
Organizational skills: Desktop support engineers should be able to keep track of multiple tasks and projects and be able to effectively manage and coordinate them.
Interpersonal skills: Desktop support engineers should be able to build relationships with team members, clients, and other stakeholders, and be able to work well in a team.
Adaptability: Desktop support engineers must be able to adapt to changing circumstances and be flexible in their approach to tasks and projects.
Learning skills: Desktop support engineers should be able to learn new technologies and systems quickly and effectively.