It Manager Job Description

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It Manager Job Description

Job descriptions
Information Technology

Job summary 1

We are looking for an IT Manager who will be responsible for overseeing, handling, and directing the day-to-day operations and activities for an Information Technology functional unit. The work will require an IT professional who can demonstrate a high level of confirmed decision-making, initiative, and discretion. They would be accountable for ensuring appropriate controls are in place for the security of information assets. This role safeguards information by seeing that security risks are accurately identified, assessed, reported, and mitigated. The IT Manager will serve as Information Security Officer and is charged with ensuring internal IT security policies, procedures, guidelines, standards, and activities align with all local, state, and federal regulatory requirements.

Duties & Responsibilities 1

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Requirements & Skills 1

IT Security standards, methods, and best practices
Current and future threat parameters
Diagnostic techniques to identify common problems, investigate causes, and recommend solutions.
Business and management principles involved in strategic and operational planning, resource allocation, leadership techniques, and the coordination of people and resources
- Networks, servers, operating systems, security, applications, and project management
- Concepts, practices, and procedures (COBIT and ITIL), including Change Management, Software/Systems Development Life Cycle for application development and management
- Be the foremost expert in an organization related to ever-evolving cyber threats

Job summary 2

We are seeking a hands-on, results-driven, entrepreneurial IT Manager to oversee our IT support systems and hardware. The successful candidate will have proven success managing all technology support aspects of a small/mid-size manufacturing business, including our ERP, LAN, engineering system support, and management of the help desk. The duties of the IT Manager will include driving business process changes within the ERP system and working with functional managers to ensure their systems support the ongoing growth of SEM. The position will manage internal and external support groups to ensure world-class customer service, hire new employees, identify system opportunities, and monitor overall system activities and performance.

Duties & Responsibilities 2

Full ownership and accountability for information technology systems including project lead for ERP system, help-desk operations, and IT technology needs of various functional areas.
Ensuring customer satisfaction, both internal and external through high-quality products, responsive customer service, and financial support.
Coordination of development and implementation of key performance goals. Communication of strategy and business results.
Hiring and development of resources.
Evaluate and determine key investments in equipment and talent.
Report key results to ownership.
- Ensure the security of data, network access, and backup systems.
- Assess vendors and develop test strategies for new hardware and software.
- Troubleshoot hardware and software issues related to internal IT systems.

Requirements & Skills 2

Working (hands-on) experience with ERP and financial tools, primarily with NetSuite.
IT experience in a small to mid-size manufacturer.
Must have experience with working with end customers and internal operational groups.
Competent at understanding and navigating company and business line structures, matrix relationships, key personnel, and policies and procedures.
Excellent interpersonal and collaboration skills.
- Excellent problem-solving and analytical skills.
- Excellent working knowledge of computer systems, security, network and system administration, phone systems, databases, and data storage systems.
- Must have 4+ years of experience in a management level IT position.

Job summary 3

The IT Manager is responsible for technology planning, project management, and technology integration. Provides oversight for the planning, analysis, and reporting of the standards, policies, and staff development of teams supervised; assists in the budgeting and forecasting process of technology-related resources as well as ensuring that all assigned projects are developed and completed with quality and timeliness.

Duties & Responsibilities 3

Requirements & Skills 3

A bachelor's degree in a technology-related field
At least two years of experience
Computer hardware and software systems and programs
Computer networks, network administration, and network installation
- Computer troubleshooting
- Computer viruses and security
- Email and internet programs

Job summary 4

The IT Manager is responsible for the performance and supervision of all IT and telecommunications functions under this statement of work. The IT Manager will help determine both technical and business goals in consultation with top management and make detailed plans for the accomplishment of these goals. This requires a strong understanding of both technology and business practices.

Duties & Responsibilities 4

Direct the work of systems analysts, computer programmers, support specialists, and other computer-related workers.
Plan and coordinate activities such as installation and upgrading of hardware and software, programming and systems design, development of computer networks, and implementation of Internet and intranet sites.
Handle the upkeep, maintenance, and security of networks. Responsible for hardware and software upgrade recommendations based on the organization’s technology.
Analyze the computer and information needs of the region or location from an operational and strategic perspective and determine immediate and long-range personnel and equipment requirements.
Assign and review the work of subordinates and stay abreast of the latest technology to ensure the organization does not lag behind competitors.
- Oversee a variety of user services such as an organization’s help desk, which employees can call with questions or problems.
- Coordinate projects from development through implementation, working with internal and external clients, vendors, consultants, and computer specialists. Involved in projects that upgrade the information security of an organization.
- Other duties as assigned to ensure the efficient operation of the regional and Company.

Requirements & Skills 4

Job summary 5

The IT Manager will manage the overall policies and goals of the team. This role entails analyzing and supporting the hardware and software needs of our company's Corporate Office to determine ways to meet business objectives through the use of existing or new technology systems.

Duties & Responsibilities 5

Oversees technical projects in alignment with the organizational goals.
Leads efforts to improve business applications and business technology processes.
Coordinates with infrastructure to provide high-quality support for new systems, projects, & upgrades.
Supervises a team while working closely with management, external vendors, and advisors.
Supports web access & electronic messaging systems while maintaining a secure system environment.
- Works with management to develop hardware & software specifications for new & upgrades to existing systems.
- Maintains financial budgets and presents proposals for business solutions projects to senior executives.
- Researches new technology solutions and stays on top of technology trends.

Requirements & Skills 5

Job summary 6

We are looking for an IT Manager. As an IT Manager, you will be responsible for providing support, including server and network infrastructure, end-user support, robotics, imaging, and other specialized technical services. As a manager, you will be expected to drive operational excellence in everything we do. This includes creating processes, procedures, and automation to improve efficiency in our day-to-day tasks and projects. You will work closely to support our internal customers and ensure that their needs and issues are addressed.

Duties & Responsibilities 6

Project management, quality audits, and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling.
Ensuring that proper training takes place for all new hires.

Requirements & Skills 6

Tech support experience.
Success in delivering customer-facing IT support services in a high-growth environment and solving ambiguous customer-focused problems.
Strong track record of building productive and successful IT support teams and developing talent.
Proven ability to juggle multiple, competing priorities simultaneously and make things happen in a fast-paced, dynamic environment.
- Excellent interpersonal skills; ability to work successfully with teams across the organization, including Engineering, Program Management, Operations, and Senior Leadership.
- Proficient verbal and written communication skills.
- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and opinions.

Job summary 7

As the IT Manager, you will be responsible for implementing IT policies and systems that will meet the strategic objectives determined by the company and management team. You will oversee all Information Technology functions in the company. As the IT Manager of the team, you will be nearly 100% hands-on and deeply involved in setting strategic direction as well as ground-level support of that direction.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Technology Service Site IT Manager will have accountability for the delivery of Infrastructure Services and Application and platform Build (Development) and Run (Support) services, from Technology Services to a supply Chain Site. This will include managing the monitoring of application and platform performance, service health performance metrics, change management, development for projects and enhancements, and resolution of incidents, resolution of identified problems. The candidate will have deep knowledge of Manufacturing and/or Distribution processes and their IT needs. Experience in a matrixed environment and leading support teams is required.

Duties & Responsibilities 8

Requirements & Skills 8

Minimum BS/BA in Computer Science or equivalent required
10 years’ experience supporting Supply Chain/Manufacturing required
Training in Process Mapping and Design preferred
- Working knowledge of IT Service Management frameworks including but not limited to ITIL preferred
- Proven track record in optimizing processes and delivering upon cost reduction challenges required
- Expert communication skills required including at the executive level required

Job summary 9

We are seeking an IT Manager that will lead the IT team. The ideal candidate will have experience with Syteline ERP or CloudSuite Industrial. Prior leadership experience is a plus, but not required.

Duties & Responsibilities 9

Maintain stable network and IT infrastructure
Provide end-user support and training
- Identify and recommend process improvement strategies
- Manage system upgrades and other IT-related projects as needed
- Serve as the liaison between the company and their third-party vendors and consultants

Requirements & Skills 9

3+ years of Cloudsuite Industrial/Syteline experience
Exceptional communication skills
Syteline Version 9 experience preferred
- Excellent time management
- IT Infrastructure background
- Extensive Project Management experience

Job summary 10

We are looking to hire a talented IT Manager to join our internal IT team.

Duties & Responsibilities 10

Requirements & Skills 10

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
Strong critical thinking and decision-making skills
- Excellent project management skills and strong ability to prioritize
- Firm grasp on IT infrastructure and operations best practices
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems

Frequently asked questions

What does it manager do?

An IT manager is a professional who is responsible for overseeing an organization's technology infrastructure, systems, and operations. Their role is to ensure that the organization's technology is secure, efficient, and aligned with the company's goals and objectives.

The primary responsibilities of an IT manager include:

Developing and implementing IT strategies and plans

Managing the organization's technology infrastructure, systems, and operations

Ensuring the security and integrity of data and information systems

Leading and managing a team of IT professionals

Managing IT budgets and expenditures

Evaluating and implementing new technologies and systems

Providing technical support and training to employees

Collaborating with other departments and stakeholders to align technology with business goals.

What skills does it manager need?

To be a successful IT manager, one should possess the following skills:

Strong leadership and management skills

Excellent communication and interpersonal skills

Knowledge of IT systems and infrastructure

Understanding of cybersecurity and data protection

Analytical and problem-solving skills

Ability to manage multiple projects and priorities

Familiarity with IT budgeting and financial management

Knowledge of project management methodologies

Flexibility and adaptability to changing technology and business requirements.

In summary, an IT manager is responsible for overseeing an organization's technology infrastructure, systems, and operations. They need to possess strong leadership, communication, and analytical skills, as well as knowledge of IT systems and infrastructure, cybersecurity, and project management methodologies. They also need to be flexible and adaptable to changing technology and business requirements.

Olivia Powell
Recruiting expert

Last updated Sep 30

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It Manager Job Description

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Frequently asked questions

What does it manager do?

What skills does it manager need?

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