Community Health Worker Job Description template and pdf with duties [2024]

Job summary 1

The Community Health Worker is responsible for providing outreach education services within the scope of a given project to meet program requirements. Serves as a health advocate and provides basic information regarding clinic and community services to promote clinic services and encourage visits.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Community Health Worker employs a variety of strategies, approaches, and techniques to manage a member's health issues. Identifies and resolves barriers that hinder effective care.

Duties & Responsibilities 2

Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through the use of assessment, data, conversations with members, and active care planning.
- Understands own work area professional concepts/standards, regulations, strategies, and operating standards.
- Makes decisions regarding own work approach/priorities, and follows directions.
- Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Requirements & Skills 2

Minimum of 2 years of related experience
Knowledge of Microsoft Office Word and Excel
Exceptional verbal/written communication and interpersonal skills
- Ability to use a variety of electronic information applications/software programs
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Job summary 3

The Community Health Worker (CHW) is a trained frontline health worker who serves as a bridge between the community and the service system.

Duties & Responsibilities 3

Requirements & Skills 3

Organization skills and attention to detail.
Computer skills; data entry, Excel program, Word, Publisher.
Minimum of a high school diploma, HSED, or GED required.
Current Certified Nursing Assistant certification, preferred.
- Two years’ experience working with Tribal Community Health – preferred.
- Current CPR certification or willing to accomplish within 90 days of employment.
- This position must possess and maintain a current, valid Driver's License. Must be eligible to be placed on the tribe’s vehicle insurance OR if not eligible must have access to a vehicle with appropriate vehicle insurance coverage, required.

Job summary 4

We are looking for a Community Health Worker to work in our Community Health Center.

Duties & Responsibilities 4

Requirements & Skills 4

Some college education and at least 2 years of work experience with medical knowledge
Ability to reason and adapt in tough situations
A good communicator

Job summary 5

The Community Health Worker will work as an extension of the clinical care team, specifically under the guidance of a renal nurse care manager. The individual taking this role will manage his/her caseload through in-person, telephonic, and electronic means of communication and coordination. This position is market-based.

Duties & Responsibilities 5

Requirements & Skills 5

Experience working with Medicare, Medicaid, or Special Needs populations.
Medical Assistant, Licensed Practical Nurse, Engagement Specialist, or Community Health Worker Experience.
Ability to connect with people and understand the challenges they face.
Ability to use a range of outreach methods to engage individuals and groups in diverse settings.
- Well connected to the community and resources within the community they will serve.
- Effective written and verbal communication skills demonstrating respect and cultural awareness during interactions with clients.
- Ability to travel throughout the assigned region and comfort with conducting home visits (50-75% same-day travel).

Job summary 6

As a Community Health Worker, you will be responsible for serving as a liaison/connector between the patient, care team, and the community. Help to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conduct telephonic and/or face-to-face outreach to a panel of patients for appointment scheduling, needs assessment, and care gap closure.

Duties & Responsibilities 6

Meets patient in clinic, facility, or at home to help identify social determinants of health impacting patient’s health and general well-being.
Collaborates with a social worker and/or care manager to develop an action plan.
Develops trusting relationships with patients by providing support and advocacy to help achieve health goals.
Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
- Documents interactions with patients and on behalf of patients in the medical records.
- Attends meetings as required.
- Travel may be required.

Requirements & Skills 6

Requires a High School diploma or GED.
- Experience utilizing electronic medical records as well as a minimum of 1-year experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background.
- Bilingual preferred.
- Certified Community Health Worker preferred.

Job summary 7

The Community Health Worker provides social support and assists in the management of patients with chronic conditions both throughout the healthcare system and in the community.

Duties & Responsibilities 7

Advocates and ensures patients receive quality and comprehensive services through clear communication with all parties ethically and confidentially.

Requirements & Skills 7

High School Diploma or equivalent required.
- Traditional Health Worker (THW) certification is required within one (1) year of hire.
- Experience navigating through a healthcare system as a patient or caregiver preferred.
- Bilingual preferred.

Job summary 8

The Community Health Worker provides a link between members and available resources to provide the necessary resources cost-effectively.

Duties & Responsibilities 8

Provide home visits to risk members and families for evaluation of needs to provide direction of care for desired outcomes cost-effectively.
Report specific health & social information back to the case management team to the asset in the development of care pathways.
Assist members with accessing needed services, and recognize potentially serious problems to prevent poor health and social outcomes.

Requirements & Skills 8

High school diploma or equivalent.
1+ years of experience working with community agencies providing services encompassing the basic competency areas of health care (community resources, communication skills, individual and family advocacy, health education, services skills, and responsibilities).
- Member of state's Community Health Worker Association.
- Community Health Worker certification through the college-level program.
- Valid driver's license.

Job summary 9

The Community Health Worker is responsible for serving as a liaison/connector between the team member, and the community. Helps to bridge conversations with team members and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to team members for appointment scheduling, social determinants of health needs assessment, and care gap closure.

Duties & Responsibilities 9

Meets team members in assigned stores to help identify social determinants of health impacting patients’ health and general well-being.
Collaborates with a social worker and/or care manager to develop an action plan.
- Develops trusting relationships with team members by providing support and advocacy to help achieve health goals.
- Builds strong relationships with the team members and management, by walking the store and interacting with team members.
- Assists team members in accessing health-related services and community resources, such as assistance with enrollment forms.

Requirements & Skills 9

High School diploma or GED.
Bachelor’s degree preferred.
Experience utilizing electronic medical record;
1 year of experience in a healthcare, community-based, or social work environment; or any combination of education and experience, which would provide an equivalent background.
- Bilingual preferred.
- Certified Community Health Worker preferred.
- Travel will be required.

Job summary 10

The Community Health Worker (CHW) assists members in managing their health goals in the community. The CHW works collaboratively with members of the Health Plan Care Management team to increase patient knowledge, motivation, and adherence to key components of their health care. The Community Health Worker will arrange, coordinate, evaluate, and advocate for safety net services that provide for basic needs such as education, housing, healthcare, legal, transportation, and counseling assistance.

Duties & Responsibilities 10

Telephonically or in person assesses member needs by conducting interviews and structured assessments using motivational interviewing techniques to engage members and determine non-clinical and social needs and engage them in care management
Participates in care planning and collaborates with the interdisciplinary team to discuss ongoing care needs and offer potential solutions to clinical and/or social barriers and serves as a facilitator for future member needs.
Provides support and notifies Interdisciplinary Care Team (ICT) regarding changes in behavior, nutrition, exercise, substance use, medication compliance, and other issues related to the established care plans
Has a thorough understanding of the health care design and benefit structure and works with members to ensure they utilize their health plan effectively.
Identifies appropriate low to moderate-risk referrals and provides interventions to remove socioeconomic barriers
- Utilizing a Social Model of Health, partners with the Care Management team to facilitate access to health, financial, environmental, and social services necessary to support the member’s wellness and independence in the community
- Assists members in identifying and applying for non-governmental services and resources including, but not limited to, food pantries, meals on wheels, and senior services
- Provides member education about community resources and triages health plan benefit questions as needed

Community Health Worker Job Description