Collections Manager Job Description
Job summary 1
Collections Manager will be responsible for managing the Collections group operations for both a partner network and internal staff. In addition to managing individual and team performance metrics, the Collections Manager will also execute and contribute to strategies for the Collections team to meet and sustain performance to hit the company's portfolio targets. The Collections Manager should be strong in debt collection core levers and operations, and hungry to dive into leveraging that knowledge to execute and deliver on existing and future strategies. Collections are a critical function of our customers' journey so this individual will also be empathetic and focused on providing the best experience to all customers, regardless of their repayment situation.
Duties & Responsibilities 1
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Requirements & Skills 1
Job summary 2
The Collections Manager is responsible for the management and coordination of the accounts receivable functions. Includes collections of receivables, credit decisions, billing inquiries, and customer disputes. Ensures the accurate compilation, analysis, and reporting of accounting data.
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Job summary 3
The Collections Manager oversees the daily operations of the collections team as well as managing a portfolio of clients. This position reports to the Accounting Manager and will be based in the office.
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Job summary 4
Our Collections Manager is responsible for leading a team of Loan Advisors to success. This includes, but is not limited to assessing day-to-day performance, quality of work, and goal setting.
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Job summary 5
This position is responsible for leading the Collections team and B2B collections processes to enhance cash flow for the Company. This critical leadership role will develop and deliver an operational quality improvement strategy across Company resulting in the experience of a highly predictable and effective collection. The Collections Manager is expected to perform all responsibilities with a commitment to providing superior service to the Company’s customers and maintaining an atmosphere of teamwork and continuous improvement. This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the team.
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Job summary 6
We have an opportunity for a Collection Manager to support a multi-disciplined team providing targeting support to worldwide operations.
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Job summary 7
The Collections Manager along with the Sales Manager the second in charge at the individual branch location. The Collections Manager performs a wide variety of job functions at the direction of the Collections Manager, assisting and coordinating store activities to ensure safe, professional, and profitable operations. The Collections Manager is accountable for meeting company objectives; maintaining company quality standards and adhering to company policies.
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Requirements & Skills 7
Job summary 8
We are seeking an experienced Collections Manager to be responsible for overseeing a Collections team and customer collection efforts in our location. This position may be remote with travel as may be needed to the location. This individual is responsible for supervising the daily activities of a team of collectors ensuring efficient and effective processing. This person will also oversee a large collection portfolio managing the collection of outstanding invoices while enforcing company and customer policies. Customer account reviews, credit and sales analysis, and cash-flow projections. If you are interested in joining a fast-paced, innovative company that offers a competitive salary, great benefits, and the ability to grow within an organization, we encourage you to share your unique point-of-view and talents with us.
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Job summary 9
The Collections Manager will be responsible for the regular implementation of the position’s essential functions.
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Requirements & Skills 9
Job summary 10
The Collections Manager is responsible for leading and directing payment recovery activities and mitigating losses across the consumer loan, mortgage loan, and credit card portfolios with the overarching goal of retaining positive member relationships. The management team ensures that the credit union complies with all applicable federal and state laws and investor and regulatory guidelines.
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Frequently asked questions
What is the role of a collections manager?
A collections manager is responsible for managing a collection of items, which could include artwork, artifacts, documents, books, or other items of historical or cultural significance. Here are some of the key responsibilities of a collections manager:
Preservation and conservation: Collections managers are responsible for ensuring that items in their collection are preserved and conserved to the highest possible standards. This includes managing environmental conditions, handling and storage procedures, and conservation and restoration efforts.
Acquisition and accessioning: Collections managers are responsible for acquiring new items for their collection, through donations, purchases, or other means. They must also ensure that each item is properly documented and cataloged in the collection's database.
Research and interpretation: Collections managers are responsible for conducting research on the items in their collection, and for interpreting their historical or cultural significance. This includes developing educational materials and programs for the public.
Loans and exhibitions: Collections managers are responsible for managing loans of items from their collection to other institutions, and for organizing exhibitions of items from their collection in their institution or elsewhere.
Budget and personnel management: Collections managers are responsible for managing the budget for their collection, as well as managing any personnel who work with the collection, such as curators, conservators, or technicians.
Policy development: Collections managers are responsible for developing and implementing policies related to the management and care of their collection, including policies related to acquisition, loans, conservation, and research.
Overall, the role of a collections manager is to ensure that items in their collection are properly cared for, preserved, and interpreted and that they are accessible to the public for education and research purposes. They must have a strong understanding of the items in their collection, as well as the principles and practices of collection management and care.
What makes a good collections manager?
A good collections manager is someone knowledgeable, organized, and passionate about preserving and interpreting cultural and historical artifacts. Here are some key attributes that make a good collections manager:
Expertise: A good collections manager should have a strong understanding of the items in their collection, as well as the principles and practices of collection management and care. They should be knowledgeable about conservation, restoration, and research techniques, and be able to stay up-to-date with industry developments.
Attention to detail: A good collections manager should have excellent attention to detail and be able to manage large amounts of data and information related to their collection. They should also be able to identify and address any issues related to the care and preservation of their collection.
Organizational skills: A good collections manager should be highly organized and able to manage multiple tasks and responsibilities. They should be able to develop and implement policies related to collection management and care, as well as manage budgets and personnel.
Communication skills: A good collections manager should have excellent communication skills, including the ability to explain complex concepts in simple terms, and to work effectively with other professionals, stakeholders, and the public.
Passion for the field: A good collections manager should be passionate about their work and committed to preserving and interpreting cultural and historical artifacts. They should be able to inspire and motivate their team and the public and should be committed to sharing their knowledge and expertise with others.
Flexibility: A good collections manager should be able to adapt to changing circumstances and be flexible in their approach. They should be able to respond to feedback and adjust their policies and practices as necessary.
Overall, being a good collections manager requires a combination of expertise, attention to detail, organizational skills, communication skills, passion for the field, and flexibility. By possessing these attributes, a collections manager can ensure that their collection is properly cared for, preserved, and interpreted and that it is accessible to the public for education and research purposes.
