Account Coordinator Job Description
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The Account Coordinator serves as the point of contact for client interactions and is responsible and accountable for all services and support of the assigned accounts. This includes communication, implementation, delivery of products and services, and management of specific, ongoing projects.
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As an essential team member, the Account Coordinator is responsible for providing post-sale, end-to-end workflow support, to ensure effective campaign delivery for the clients. The Account Coordinator plays an essential role in ensuring the accuracy and follow-through of order entries related to advertising campaigns. This position owns the relationship cross-functionally as a liaison between fulfillment, Finance, and Operations teams.
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We are seeking an Account Coordinator to join our team! You will be responsible for helping customers by providing product and service information.
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Job summary 4
This position will be focused on working with the existing customer base to understand their business model and needs to drive new opportunities and revenue growth.
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Job summary 5
This is an internal role that focuses on coordinating information to support one, or multiple, groups throughout the organization in various stages of multiple projects. This individual must be able to respond quickly and establish solid partnerships and trust with colleagues, vendors, and clients.
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As an Account Coordinator you'll provide medical leave coverage and be embedded in a Sales team to support Advertiser partners across all levels to solve business challenges and drive meaningful results. You'll collaborate on advertiser engagements, campaign improvements, and removing operational roadblocks to drive success.
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The Account Coordinator will be responsible for ensuring the on-time and on-budget delivery of all assigned projects. Ensures all essential project paperwork is completed within the designated timeframes. Works with the scientific team to ensure full compliance with all processes. Under guidance from account managers/director, works to ensure all timelines, tasks, and operational needs are captured in weekly resourcing reports. Data management of files, timelines, and other materials.
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We are looking for an Account Coordinator to join our team.
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Job summary 9
As an Account Coordinator, you will be entrenched in every aspect of agency life with the immediate opportunity to contribute to and learn about campaigns for dynamic consumer brands and companies.
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We are seeking an Account Coordinator.
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Frequently asked questions
What is the role of an account coordinator?
An Account Coordinator is an entry-level role in fields like advertising, marketing, public relations, and sales, where the primary responsibility is to assist account managers or account executives in managing client relationships and executing projects.
Here are some typical responsibilities of an Account Coordinator:
Client Communication: They serve as a point of contact for clients, responding to inquiries and addressing any concerns. They may also assist in preparing for and facilitating client meetings.
Project Coordination: They help manage and track projects, ensuring that they are completed on time and within budget. This often involves coordinating with various departments or team members to keep the project moving forward.
Administrative Support: They provide administrative support to account executives or managers, such as scheduling meetings, maintaining client records, processing invoices, and preparing reports.
Research and Data Analysis: They may conduct market research, gather data, and analyze trends to provide insights that can guide strategy and decision-making.
Content Creation and Review: Depending on the field, they may assist in creating or reviewing content for marketing or advertising campaigns, press releases, or other client communications.
Campaign Support: In a marketing or advertising setting, they may help in the implementation and monitoring of campaigns, tracking their effectiveness and making recommendations for improvement.
Sales Support: In a sales-oriented role, they might assist with lead generation, prepare sales presentations, and help manage customer orders and contracts.
An Account Coordinator should have strong communication, organizational, and customer service skills. They should also be proficient in various office and project management software, and have a basic understanding of the industry they're working in. Over time, an Account Coordinator can grow into higher-level account management roles.
Who does an account coordinator work with?
An Account Coordinator interacts with various individuals and departments within an organization, as well as external parties, to facilitate client projects and maintain client relationships. Here are some of the key individuals or groups they typically work with:
Account Executives/Managers: Account Coordinators often report to and work closely with Account Executives or Account Managers, providing support in managing client accounts and executing projects.
Clients: They serve as a point of contact for clients, addressing their queries, concerns, and requests, and keeping them updated on project progress.
Internal Teams: Depending on the nature of the projects, they may collaborate with various internal teams, such as creative, marketing, sales, production, finance, and others. They act as a liaison between these departments and the client to ensure project objectives are met.
Vendors and Contractors: If projects involve external vendors or contractors (such as freelancers, advertising agencies, print shops, etc.), Account Coordinators might coordinate with these parties to ensure timely delivery of services or products.
Leadership/Management: They may also communicate with company leadership or management, providing updates on account status, project progress, or any client issues.
Sales Teams: In a sales-oriented role, Account Coordinators work with sales teams to help manage customer orders, prepare sales presentations, and support other sales activities.
By working closely with these different groups, Account Coordinators ensure that client projects are executed effectively and that client relationships are well-maintained.
